|"Location was perfect super convient"||(in 161 reviews)|
|"Great value & very nice room"||(in 147 reviews)|
|"Good location close to everything."||(in 51 reviews)|
|"The customer service was horrible."||(in 14 reviews)|
|"Walls were thin loud neighbors."||(in 14 reviews)|
|"Balcony door is hard to open."||(in 38 reviews)|
|great location||in 429 reviews|
|room was clean||in 394 reviews|
|friendly staff||in 263 reviews|
|free parking||in 244 reviews|
|breakfast was good||in 192 reviews|
|pool and hot tub||in 140 reviews|
|balcony door||in 121 reviews|
|front desk||in 93 reviews|
|good restaurant||in 87 reviews|
|short walk||in 86 reviews|
|bed was very comfortable||in 69 reviews|
|close to the casino||in 60 reviews|
|customer service||in 57 reviews|
|walls were thin||in 35 reviews|
|holiday inn||in 21 reviews|
|niagara falls||in 15 reviews|
|resort fee||in 8 reviews|
Breakfast was horrible.
Needs updating and a deep clean
The location and free parking made this hotel very appealing.
The hotel felt dingy. The hallways are old and dark. When we first got to our room the tv and 4 separate lights didn't work. Apparently housekeeping likes to unplug everything (we were told this is a known issue and apparently one that has not been addressed). Not a huge deal, but any decent hotel would make sure everything was perfect by the time guests arrive. In addition the room didn't feel clean. There were a few pills on our floor and a small stain on the sheets. The sink also looked grimey. Free parking is great, but there was garbage EVeRYWHERE. Overall it just seemed like their wasn't much pride in whoever makes the decisions at the Holiday Inn. The staff was very kind and helpful, but whoever is making the big decisions needs to invest some $ into the place and clean it up a bit. After one night we cancelled the rest of our reservation and stayed at the Hilton in a studio suite with a view of the falls for the SAME PRICE!
We came with two kids under 5. This hotel was reasonable walking distance to the falls with free parking, had clean rooms and a large pool.
The breakfast was not included however, and was rather pricey, even with the kids' breakfasts more or less free. I say more or less because the kids menu was restricted and you still have to pay tax on it. Speaking of tax, there is a hidden tourism tax on the room and food which the hotel did not mention. A family member told us about it after our stay. This tax is optional and you can ask for it to be removed--but only if you know it's there in the first place!
We had a perfect stay with a clean quiet room within a short walking distance to all the Niagara Falls sights.
The location is perfect. You are by a lot of great restaurants and walking distance from the falls.
Nice bed and Internet but not much else
Bed Heart Shaped Jacuzzi
No outlets No ventilation in bathroom. Not very romantic to smell partner s business. Have to turn on each lamp - no central switches No fridge
The staff was very helpful & friendly! We were able to gets parking pass even though we arrived early! The room was quite nice!
Could hear crying baby next door- maybe because of thin walls or the connecting doors? Also, although the ice machine owe to our room was convenient, it was also noisy late at night. Happily the baby didn't cry long and we were so tired it may not have mattered much anyway!
the room service is only for the breakfast and not the rest of the day
mattress is so old and uncomfortable
The price, included free parking, and staff were all very nice. The hotel seemed to be within walking distance of everything, including the falls. It was also right next to Jimmy Buffett's Margaritaville.
We got assigned a room that had vending machines directly outside of our room. We couldn't hear people but what was a bummer was that the extra space that was taken out of our room for the vending area was compensated by taking room from our balcony. This made it very small. Enjoyable none the less.
Situated in Niagara Falls City, Holiday Inn Niagara Falls-By the Falls is within a 10-minute drive of Niagara Falls and offers disabled parking. It provides wired internet and is steps from Niagara River and other tourist attractions.
Guests staying at the hotel are able to access fitness facilities and an indoor pool. In sunny weather, an outdoor terrace provides a nice spot to relax.
All rooms are air conditioned and equipped with a spa bath and tea and coffee making facilities.
Holiday Inn Niagara Falls-By the Falls offers a convenient café where guests can unwind with a drink before discovering the surrounding area. In the evening, guests are welcome to relax in the comfortable lounge bar. There is also the added convenience of an on-site restaurant.
For guests who enjoy exploring local dining options, there is a good selection right on the doorstep. Guests can also easily visit Horseshoe Falls.
based on 1,461 reviews
Policies vary by room type and provider.
Holiday Inn Niagara Falls - By The Falls is located at 5339 Murray Street in Fallsview, 0.7 km from the center of Niagara Falls. Niagara Fallsview Casino Resort is the closest landmark to Holiday Inn Niagara Falls - By The Falls.
Check-in time is 15:00 and check-out time is 12:00 at Holiday Inn Niagara Falls - By The Falls.
Yes, Holiday Inn Niagara Falls - By The Falls offers free Wi-Fi.
Yes, Holiday Inn Niagara Falls - By The Falls offers free parking.
No, Holiday Inn Niagara Falls - By The Falls does not offer free airport shuttle service.
Holiday Inn Niagara Falls - By The Falls is 11.4 km from Niagara Falls. Holiday Inn Niagara Falls - By The Falls is 32.7 km from Buffalo.
Yes, Holiday Inn Niagara Falls - By The Falls has a pool onsite.
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.