Value for money
Distance to city center
Distance to airport
|"Hotel staff was absolutely wonderful!"||(in 7 reviews)|
|"Amazing view, clean beautiful hotel and rooms."||(in 15 reviews)|
|"Great location, comfortable bed, helpful staff, excellent breakfast."||(in 24 reviews)|
|"The parking was ABSOLUTELY RIDICULOUS!"||(in 13 reviews)|
|"Housekeeping in the hotel was horrible!"||(in 15 reviews)|
|"Parking was too far away."||(in 13 reviews)|
|room had been cleaned||in 89 reviews|
|convenient location||in 64 reviews|
|great staff||in 59 reviews|
|water view||in 51 reviews|
|hotel was beautiful||in 45 reviews|
|bit pricey||in 33 reviews|
|parking garage||in 33 reviews|
|parking pay||in 25 reviews|
|fridge and microwave||in 17 reviews|
|comfortable bed||in 14 reviews|
|cup of coffee||in 13 reviews|
|walk from the hotel||in 9 reviews|
|bit worn||in 5 reviews|
|nice place||in 5 reviews|
|service were very good||in 5 reviews|
|waterfront||in 5 reviews|
|lack of ventilation||in 4 reviews|
|room was a huge disappointment||in 3 reviews|
|norfolk||in 2 reviews|
rooms are dated, particularly when compared to others in the area
Not much to say here but I did like the courtesy of the person in the breakfast lounge. She was very nice and trying to do her best to assist everyone while it was busy and crowded.
the front desk receptionist needs to be trained. Wearing teared off clothes, doesnt seem knowledgeable about different tiered to Marriott loyalty level. The pictures of this hotel look much newer or better than the property is. The carpet looks dirty and water stain or food stain all over place (ie from hallway to guest bedroom). Also, guest parking is shared with Dominion’s parking. If you park your car in incorrect spot your car might get towed. Parking fee is $13/day. Lounge food is at minimal: scramble egg, fried bacon, fruits and juice. From my experience, I would not stay at this place ever again.
The bed was not very comfortable at all.
Can't Beat the Harbor View
Ask for a harbor-side room when you book (not when you're standing at the front desk checking-in). Staff is fantastic - friendly, professional, helpful, welcoming. Our room was a good size, comfortable bed, great view. Very clean all around. Nice breakfast and lunch in the hotel restaurant. Parking is next door but easily walkable; parking is paid.
Having to pay for parking.
Location, appearance excellent food
TV was sketchy, had to checkin because of limited parking
Very convenient location to conference site. Great view to waterfront. Very good breakfast dining.
Because I used a hotel site for the reservation, there was some confusion as to which room was reserved. I was told with a balcony but didn't get it when I checked in. But that was fine for this time since I was rarely in it.
The view from the river facing rooms.
There were stains on various objects (doors, curtain) and the bathrooms were small.
Good location/Noisy Accommodations & inconvenient
Location Water views Price
Rooms are noisy Parking is inconvenient Facility is dated
I didn't like the fact that the room didn't have a microwave or refrigerator.
Worse experience ever
Worse hotel I have ever stayed in
Very clean, overall comfortable, except for super cold bar (A/C set very very strong)
I disliked the cheapness of the place: sort of nickel and dime low-cost behaviour which I find offensive: no free parking for guests, had to pay $12 to park the car in a parking two blocs further or use a valet service for double the price. Wireless everywhere but costs money. Breakfast not included and quite expensive. Reception staff a bit distracted and despite a big reception desk, only one employee: had to queue to check in.
Loved the hotel the staff was friendly and even gave me a free upgrade to the water view!!! The hotel was clean and sharp looking.
We stayed for two nights....and they did not clean our room.
i like the cleanliness in my room, very comfortable bed, room service, free Internet access, location of the hotel.
very uncomfortable, because of disturbing behevior of other guests and very poor noise isolation - you can heard every noise on a floor, ice and wending machine, even outside conversations on entrance.
Good Clean Room, flexible checkout time, quiet and comfortable beds.
nice location, in the center, close to the water
So room service after 11 PM and no minibar in he room, which is quite weird for such a 5 star hotel.
Great fitness center.
Great location (right next to the water), really helpful and friendly staff. Good quality fixture and fittings in the rooms. One of the best that I have stayed in at this price. Highly recommended........
The Sheraton Norfolk Waterside Hotel has a location that guests will appreciate whether they are traveling for business or pleasure. This hotel happens to be the only one in the downtown area that is located right on the Elizabeth River. The guests who stay at the hotel will find that they are within a short walking distance from many of the attractions in the town, as well as dining and nightlife.
The hotel features 468 guestrooms, all of which are smoke-free. The rooms include air conditioning, a coffeemaker, an iron and ironing board, hairdryer, cable television with HBO, and a microwave oven. Room service is available, as well.
The hotel has breakfast options available, including a continental breakfast, a full American breakfast, and a buffet breakfast. Guests can enjoy the seasonal outdoor pool, as well as the onsite fitness center. The hotel offers businesses services including a full-service business center, copy service, and messenger service.
The location of the hotel makes it a good choice for those who want to experience some of the many different local activities and attractions. There are many things to see and do in the Norfolk area, such as visit the Virginia Zoo, the Waterside Marina, hiking, kayaking, sailing, miniature golf, and more.
Visitors who are staying at the Sheraton Norfolk Waterside Hotel will also find many dining options that are not far from the hotel. Some of the many places to consider include the Grilled Cheese Bistro, Vintage Kitchen, Freemason Abbey Restaurant, and Saltine.
based on 510 reviews
Value for money
Policies vary by room type and provider.
Sheraton Norfolk Waterside Hotel is located at 777 Waterside Drive in Downtown Norfolk, 0.6 km from the center of Norfolk. Slover Library is the closest landmark to Sheraton Norfolk Waterside Hotel.
Check-in time is 16:00 and check-out time is 11:00 at Sheraton Norfolk Waterside Hotel.
Yes, Sheraton Norfolk Waterside Hotel offers free Wi-Fi.
No, Sheraton Norfolk Waterside Hotel does not offer free parking.
No, Sheraton Norfolk Waterside Hotel does not offer free airport shuttle service.
Sheraton Norfolk Waterside Hotel is 9.7 km from Norfolk. Sheraton Norfolk Waterside Hotel is 36.8 km from Newport News Intl.
Yes, Sheraton Norfolk Waterside Hotel is a pet-friendly hotel.
Yes, Sheraton Norfolk Waterside Hotel has a pool onsite.