Norfolk car rentals

Norfolk car rentals

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Norfolk car rental information

Pick-up locationNorfolk
Car types
Rental locations24
Airport locations12

Cheap car rentals in Norfolk

Mini
Economy
Compact
Intermediate
Standard
Full-size
Luxury
Minivan
Passenger van
SUV
Commercial
Pickup truck

Norfolk car rental reviews and directory

Alamo

8.0

Very good

175 reviews

Cleanliness

8.1

Comfort

8.2

Pick-up/Drop-off

8.0

Value for money

8.0

One location in Norfolk

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Locations in Norfolk

2200 Norview Ave

+1 833 338 3320

Monday00:00 - 01:0007:00 - 23:59
Tuesday07:00 - 23:5900:00 - 01:00
Wednesday07:00 - 23:5900:00 - 01:00
Thursday07:00 - 23:5900:00 - 01:00
Friday00:00 - 01:0007:00 - 23:59
Saturday07:00 - 23:5900:00 - 01:00
Sunday07:00 - 23:59
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Reviews

6.0 Okay

Apr 2021

KAYAK

Cons:

Windshield wipers needed changing. The car was shaking twice while driving.

2.0 Poor

Mar 2021

KAYAK

Cons:

Vehicle not ready..had to drive to another rental location to get the right vehicle. Car had bad smoke smell

10.0 Wonderful

Jan 2021

KAYAK

Pros:

Friendly staff and the car was very well taken care of.

Cons:

Service was great.

8.0 Very good

Jan 2021

KAYAK

Pros:

Friendly staff, easy in and out for pick up and return

Cons:

Previous renters had clearly smoked inside the car, it smelled awful.

4.0 Mediocre

Dec 2021

KAYAK

Cons:

The pickup was a waste of my time. I pre-registered for pickup online. When I arrived to pickup the car I showed the completed document on my to the clerk. She didn’t look at it, but gave me papers to fill out. I explained that I completed the information online. The clerk said “I don’t know anything about it. You can talk to my manager if you want.”

9.2 Wonderful

Oct 2020

KAYAK

Pros:

Everything was good.

Cons:

Everything was good and flowed pretty well.

1 out of 33

Dollar

Cleanliness

7.6

Comfort

7.5

Pick-up/Drop-off

6.9

Value for money

6.9

One location in Norfolk

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Locations in Norfolk

2200 Norview Ave

+1 866 434 2226

Monday07:00 - 23:59
Tuesday07:00 - 23:59
Wednesday07:00 - 23:59
Thursday07:00 - 23:59
Friday07:00 - 23:59
Saturday07:00 - 23:59
Sunday07:00 - 23:59
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Reviews

8.0 Very good

May 2021

KAYAK

Cons:

The drop off was so easy! What I would change is the extremely long wait to pick up the car! Everything else was great!

8.0 Very good

Mar 2021

KAYAK

Pros:

Nice car- clean. The lady at the PU counter@Hertyz was chill.

Cons:

Parking garage for rental drop off needed better/more signs

2.0 Poor

Mar 2021

KAYAK

Pros:

This trip was cancelled due to being expose to someone who tested positive for COVID19. I am now quarantining for 10-14 days. I was told this can be cancelled but I have to take up refund with Expedia. I have been on hold for over an hour. I need a direct contact supervisor to help me with a refund. Emilio - Customer Care Team CarRentals.com - ref:_00D61Z8h3._5004NqnnfU:ref, was no help. In fact I responded to her email and she has not replied back to assist me with this matter.

Cons:

Provide individuals who have the ability and will to assist customers, not pass on to be someone else's issue.

2.0 Poor

Feb 2021

KAYAK

Pros:

Nothing

Cons:

If dollar would answer my calls to stop charging me for a rental I never picked up.

10.0 Wonderful

Dec 2020

KAYAK

Pros:

Staff was very helpful and kind. Answered all my questions with patience.

Cons:

Nothing

2.0 Poor

Dec 2020

KAYAK

Cons:

Additional fees charged after rental

1 out of 28

Budget

Best rated

Cleanliness

6.9

Comfort

7.3

Pick-up/Drop-off

6.9

Value for money

7.0

2 locations in Norfolk

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Locations in Norfolk

1700 Norview Avenue

+1 757 855 1038

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 13:00
Sunday09:00 - 13:00
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2200 Norview Avenue

+1 757 313 8242

Monday06:30 - 23:59
Tuesday06:30 - 23:59
Wednesday06:30 - 23:59
Thursday06:30 - 23:59
Friday06:30 - 23:59
Saturday07:00 - 23:59
Sunday07:00 - 23:59
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Reviews

10.0 Wonderful

Oct 2022

KAYAK
Everything was excellent

10.0 Wonderful

Sep 2022

KAYAK
Awesome service. Comfortable car. Easy drop off. My go to from now on.

2.0 Poor

Sep 2022

KAYAK
The agent was particularly rude and they had sold out of cars for the day, even though I had booked weeks ago. She sent me to another Budget facility, which was much more pleasant, but I also had a long wait there. I would not recommend Budget.

4.0 Mediocre

Sep 2022

KAYAK
The first car we had reeked of marijuana and we had to drive 30 miles round trip to swap it out for a car that had a slight smell of smoke with cigarette burns in the seat. I hope you are charging these people for smoking in the cars then you can clean them properly for the next customer.

10.0 Wonderful

May 2022

KAYAK
I would appreciate, Best service, friendly team, thanks for Raphael

10.0 Wonderful

Apr 2022

KAYAK
Friendly staff Clean car

1 out of 36

Hertz

Cleanliness

6.5

Comfort

6.5

Pick-up/Drop-off

6.0

Value for money

6.1

4 locations in Norfolk

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Locations in Norfolk

2200 Norview Avenue

+1 757 857 1261

Monday07:00 - 23:59
Tuesday07:00 - 23:59
Wednesday07:00 - 23:59
Thursday07:00 - 23:59
Friday07:00 - 23:59
Saturday07:00 - 23:59
Sunday07:00 - 23:59
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3323 N Military Hwy

+1 757 855 1961

Monday09:00 - 13:00
Tuesday09:00 - 13:00
Wednesday09:00 - 13:00
Thursday09:00 - 13:00
Friday09:00 - 13:00
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3323 N. Military Hwy

+1 757 855 1961

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 13:00
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700 Monticello Avenue

+1 757 622 0742

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
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Reviews

4.0 Mediocre

Oct 2022

KAYAK
The car was at another site from the airport. I paid $15.00 for a cab to get to the Hertz site. I was informed to return the car on Sunday morning to the same location. In order to cancel my reservation a return trip to the airport would be needed. I had several meetings to attend that day. October 23, 2022, Sunday morning the plane departure at 6:44 am. I contacted via phone Hertz and was informed it was a prepaid account, I made an attempt to get a cab at the airport at 4:00 am, and no cabs available. I returned the car at the airport with Hertz. It was very frustrating, and uneasiness. How can I return a car at another site with no cab available, and the possibility of no one to pick me up, and to return to the airport. It would have been better for me to return the car to the airport. Eventually, I returned the rental to the airport due to no transportation to the airport at 4:00 am.

4.0 Mediocre

Dec 2021

KAYAK
Car wasn't clean. Had leftover food and trash in it.

2.0 Poor

Nov 2021

KAYAK
Hertz had left for the day when I went to pick my rental I had to go with another rental company

2.0 Poor

Nov 2021

KAYAK
I picked up the vehicle and was less than 2 miles from the location I picked it up at when a large roach crawled out of somewhere in the driver's side door and across the arm rest, scared me and shocked me! Also the windows had not been cleaned and were very hazy which isn't safe when driving. We also found a dread lock on the floor board in the back seat. Obviously not cleaning vehicles like they claim.

10.0 Wonderful

Jun 2021

KAYAK

Pros:

The staff was friendly and accommodating. The pick up and drop off was easy.

Cons:

The price for a compact car was very high.

8.0 Very good

May 2021

KAYAK

Pros:

The agent at Norfolk was so personable. She brought sunshine to an anxiety-riddled experience of going to the airport and trying to find things. I left the counter smiling.

Cons:

The car smelled like smoke especially when I removed the “sanitized” sticker. I didn’t have time to get a different vehicle.

1 out of 55

Enterprise

7.4

Cleanliness

7.8

Comfort

7.7

Pick-up/Drop-off

7.4

Value for money

6.9

8 locations in Norfolk

Show locations

Locations in Norfolk

2200 Norview Ave

+1 833 338 3319

Monday07:00 - 23:59
Tuesday07:00 - 23:59
Wednesday07:00 - 23:59
Thursday07:00 - 23:59
Friday07:00 - 23:59
Saturday07:00 - 23:59
Sunday07:00 - 23:59
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2747 N Military Hwy

+1 757 853 7700

Monday00:00 - 01:00
Tuesday00:00 - 01:00
Wednesday00:00 - 01:00
Thursday00:00 - 01:00
Friday00:00 - 01:00
Saturday00:00 - 01:00
Sunday00:00 - 01:00
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3561 N Military Hwy

+1 757 853 7700

Monday09:00 - 13:00
Tuesday09:00 - 13:00
Wednesday09:00 - 13:00
Thursday09:00 - 13:00
Friday09:00 - 13:00
Saturday09:00 - 13:00
Sunday00:00 - 01:00
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3561 North Military Hwy.

+1 757 853 7700

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 13:00
Sunday10:00 - 14:00
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6252e Virginia Beach Blvd

+1 757 461 3453

Monday14:00 - 17:3007:30 - 13:00
Tuesday07:30 - 13:0014:00 - 17:30
Wednesday14:00 - 17:3007:30 - 13:00
Thursday14:00 - 17:3007:30 - 13:00
Friday07:30 - 13:0014:00 - 17:30
Saturday00:00 - 01:00
Sunday00:00 - 01:00
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7436 N Military Hwy

+1 757 583 7700

Monday15:00 - 17:3008:00 - 18:00
Tuesday08:00 - 18:0015:00 - 17:30
Wednesday15:00 - 17:3008:00 - 18:00
Thursday15:00 - 17:3008:00 - 18:00
Friday15:00 - 17:3008:00 - 18:00
Saturday00:00 - 01:00
Sunday00:00 - 01:00
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751 Monticello Ave

+1 757 627 2833

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 13:00
Sunday00:00 - 01:00
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912 W Little Creek Rd

+1 757 489 2006

Monday14:00 - 17:3008:00 - 18:00
Tuesday14:00 - 17:3008:00 - 18:00
Wednesday14:00 - 17:3008:00 - 18:00
Thursday14:00 - 17:3008:00 - 18:00
Friday14:00 - 17:3008:00 - 18:00
Saturday00:00 - 01:00
Sunday00:00 - 01:00
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Reviews

6.0 Okay

May 2021

KAYAK

Cons:

The price.

10.0 Wonderful

Feb 2021

KAYAK

Pros:

Upgraded me to an amazing truck. Airport pickup was surprisingly easy

Cons:

Just have a hard time paying so much for a 24 hour rental

8.0 Very good

Feb 2021

KAYAK

Pros:

Mostly painless. Got an upgrade and car was pretty nice

Cons:

They tried to charge me for the upgrade without me noticing. Also tried to add an extra fee without me noticing. Price for rental cars have gone up and it’s annoying as it is

10.0 Wonderful

Oct 2020

KAYAK

Pros:

Fast and easy check out and the car was great (no funny smell and everything worked).

4.4 Mediocre

Oct 2020

KAYAK

Pros:

Branch was so busy. Difficult to pick up cars. Looks like they need more staff.

Cons:

Was charged $200 for collision damage I did not opt into because I paid for insurance through my reservation and through my own private insurance. Will never rent from enterprise again. Had a better experience with Budget and Avis.

7.2 Good

Jan 2020

KAYAK

Pros:

Staff was friendly but not very knowledgeable

Cons:

We ran around between 2 locations because no one advised the same information which resulted in one teservationnbeing cancelled and new one being created, also after confirming and leaving the office I was called back being advised I was given the wrong car and had to come back. What should have taken 30 minutes turned to 2 hour delay in my plans

1 out of 13

Thrifty

7.0

Cleanliness

7.1

Comfort

7.1

Pick-up/Drop-off

7.0

Value for money

6.8

One location in Norfolk

Show locations

Locations in Norfolk

2200 Norview Avenue

+1 877 283 0898

Monday06:30 - 23:59
Tuesday06:30 - 23:59
Wednesday06:30 - 23:59
Thursday06:30 - 23:59
Friday06:30 - 23:59
Saturday06:30 - 23:59
Sunday06:30 - 23:59
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Reviews

4.4 Mediocre

Oct 2020

KAYAK

Pros:

The staff was ok at pick up & drop off.

Cons:

1) Customer service availability should be a lot better than what it is. I needed instruction from customer service at 5:30am eastern time involving misgiven info from a reservations specialist regarding my drop off location open time so i dropped the car off at another location that just opened for the day since i couldn't wait for my location to open. Because i kept getting a recording saying customer service closed it costed me an extra $100.00 for drop the car off at another Thrifty location rather than leave it abandoned & be liable for it.

6.8 Okay

Aug 2020

KAYAK

Pros:

Car was very nice , comfortable, easy checkout considering this covid situation. Clerk at Hertz was awesome.

Cons:

The van had tire pressure light on

2.0 Poor

Aug 2020

KAYAK

Cons:

When we arrived there were NO cars available and we were told it would be a 4 hour wait!!! To this day I STILL have not received my refund!!!! I was supposed to pickup the car on Aug 15th, today is Aug 25th and STILL no credit on my credit card!!!!

2.0 Poor

Aug 2020

KAYAK

Cons:

I arrived at 9am to find out that I couldn't rent car til 3pm...then I was told I had to have a $200 deposit aside from the price of the car and I didn't have enough to cover it.... Thrifty/Hertz wouldn't let my sister pay for my rental over the phone.... so I sat there stranded with my luggage all day trying to figure out how I was going to come up with the money so I can get home....it was very upsetting so I never got the rental

7.6 Good

Jul 2020

KAYAK

Pros:

The staff was helpful at pick up.

Cons:

The car wasn't very clean. Sticky stuff on the gear shifter, seatbelts. The windows were dirty inside and out. Visibility was difficult.

2.0 Poor

Jul 2020

KAYAK

Pros:

Nothing

Cons:

Absolutely worst car rental experience ever. my mag strip on my credit card was damaged. No chip reader, cant enter information manually. So i couldn't get a car, luckily avis saved the day

1 out of 12

Avis

5.9

Cleanliness

6.4

Comfort

6.6

Pick-up/Drop-off

6.3

Value for money

5.8

2 locations in Norfolk

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Locations in Norfolk

1700 Norview Avenue

+1 757 857 0106

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 13:00
Sunday09:00 - 13:00
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2200 Norview Avenue

+1 757 855 1945

Monday06:30 - 23:59
Tuesday06:30 - 23:59
Wednesday06:30 - 23:59
Thursday06:30 - 23:59
Friday06:30 - 23:59
Saturday07:00 - 23:59
Sunday07:00 - 23:59
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Reviews

2.0 Poor

Oct 2022

KAYAK
The car was banged up and smelled like smoke when I picked it up and then as I was driving north to DC at night, had to turn back and drive about 20-30 miles to return the car for a new replacement because BOTH back tail lights were out. It would have never known except someone on the highway honked and flashed lights to get my attention to tell my my lights were out... which is very dangerous. When I went to replace the car, they were very kind and made it easy - which was appreciated since I had to backtrack to return the other car. However, the car the replaced it with ended up having some emergency warning signs about the automatic rear breaking system malfunctioning. I had to pull over to read the vehicle manual - but because I was in the middle of no where had to continue on until I got into DC and could return it. Not a good experience at all.

10.0 Wonderful

May 2021

KAYAK

Pros:

Everything about the rental from start to finish was great. Everyone was polite and helpful.

Cons:

Explain the $200 hold until car is returned. No one said anything about it and I did t see it in my information.

6.0 Okay

Apr 2021

KAYAK

Pros:

The staff did their basic job but we were charged for gas and brought it in with a full tank.

Cons:

The above definitely and also the car was received in terrible condition.

6.0 Okay

Apr 2021

KAYAK

Pros:

Car was cheap

Cons:

Pick-up was stressful, understaffed, and abrasive. Car smelled like smoke the whole time.

6.0 Okay

Jan 2021

KAYAK

Pros:

I like how easy is to return the vehicle.

Cons:

I didn't get the car I asked for and the vehicle I got was given had dirty handprints on the overhead where the sun-cover is, on both sides also the vehicle was damaged on the passenger side door.

2.0 Poor

Aug 2020

KAYAK

Pros:

The original price

Cons:

Honoring my reservation

1 out of 13

Payless

5.6

Cleanliness

5.9

Comfort

6.3

Pick-up/Drop-off

5.2

Value for money

6.0

One location in Norfolk

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Locations in Norfolk

3444 North Military Highway

+1 757 855 0977

Monday09:00 - 13:00
Tuesday09:00 - 13:00
Wednesday09:00 - 13:00
Thursday09:00 - 13:00
Friday09:00 - 13:00
Saturday08:00 - 18:00
Sunday09:00 - 13:00
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Reviews

1.9 Poor

Jun 2021

KAYAK
They don’t exist. Budget/Avis at the airport honored the reservation. It took a while to even find out that is how it works. The Payless website said to go to the budget/Avis counters to get shuttle service off site but there is no one off site. Budget was great, but only had one person at the counter and a lot of people to take care of. It took about an hour to get through the line.

3.9 Poor

Jun 2021

KAYAK
Transaction was through hotwire. Their emailed instructions directed me to a shuttle bus pick up. After waiting almost an hour, I looked up the company on the airports website and it said to go to the Avis counter. They were very helpful. Wish I hadn't followed the emailed instructions.

2.0 Poor

Sep 2020

KAYAK

Pros:

Location was closed, had to pay for a cab to and from off airport location to find this out.

Cons:

Don't rent vehicles from locations that have been closed for months

2.0 Poor

Sep 2020

KAYAK

Pros:

nothing

Cons:

there is no payless at the norfolk airport. they are shut down

2.0 Poor

Aug 2020

KAYAK

Pros:

Nothing

Cons:

I made a reservation, and when I went to pu the car it was not available. Whats the point of making a reservation if your not gonna uphold it.

2.0 Poor

Jul 2020

KAYAK

Pros:

Nothing this place is a joke do not rent a car from anyone other than hertz or enterprise. These people will run you through the ringer

Cons:

Everything, no counter in the airport, finally get to the offsite rental place and it’s closed..... every single other car rental place was open except these jokers. Kayaks office is closed they were no help. Payless says I need to call kayak, kayak says I need to call Payless. After the run around for 5 hours on the phone I went and rented a car from enterprise for cheaper and much better customer service. Stay away from kayak and Payless car rental.

1 out of 24

National

9.9

Wonderful

6 reviews

Cleanliness

10.0

Comfort

10.0

Pick-up/Drop-off

10.0

Value for money

9.6

One location in Norfolk

Show locations

Locations in Norfolk

2200 Norview Ave

+1 833 338 3320

Monday07:00 - 23:5900:00 - 01:00
Tuesday07:00 - 23:5900:00 - 01:00
Wednesday07:00 - 23:5900:00 - 01:00
Thursday07:00 - 23:5900:00 - 01:00
Friday00:00 - 01:0007:00 - 23:59
Saturday07:00 - 23:5900:00 - 01:00
Sunday07:00 - 23:59
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Reviews

10.0 Wonderful

Nov 2019

KAYAK

Pros:

Staff was great. The girl at the counter was just helping out so it took a little while but she was very friendly and it made the wait much better.

Cons:

Nothing. we got a much better vehicle than expected and it was a great experience. we will definitely use National next time we travel.

9.6 Wonderful

Aug 2019

KAYAK

Pros:

Easy pickup steps from baggage claim & drop off was a breeze.

Cons:

Pricing

1 out of 1

Easirent

No score is available

Cleanliness

-

Comfort

-

Pick-up/Drop-off

-

Value for money

-

One location in Norfolk

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Locations in Norfolk

Norfolk International Airport

Opening times not available

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No reviews available

Sunnycars

No score is available

Cleanliness

-

Comfort

-

Pick-up/Drop-off

-

Value for money

-

One location in Norfolk

Show locations

Locations in Norfolk

2200 Norview Avenue

Opening times not available

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No reviews available

VIPCars Recommendation

No score is available

Cleanliness

-

Comfort

-

Pick-up/Drop-off

-

Value for money

-

One location in Norfolk

Show locations

Locations in Norfolk

2200 Norview Ave, Norfolk, , USA Virginia

+1 914 368 0091

Monday00:00 - 01:00
Tuesday00:00 - 01:00
Wednesday00:00 - 01:00
Thursday00:00 - 01:00
Friday00:00 - 01:00
Saturday00:00 - 01:00
Sunday00:00 - 01:00
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1032 travelers who rented a car in Norfolk gave the car agency they used an average rating of 6.8

Car rental locations in or near Norfolk

Good to know

Most popular car type

Mini

When to book a rental car in Norfolk

Average daily price per month
Rental car prices as pick-up date approaches

Top tips for renting a car in Norfolk

  • Explore the coastal city of Virginia conveniently on your own four wheels and make the most out of your trip to Norfolk with a hire car. Whether discovering the coastline, finding all kinds of different plants in the Botanical Garden, or even going all the way to Virginia Beach, a hire car puts travelers within easy distance of just about everything. Virginia Beach is not even 20 miles from the city and can be reached by car in about 20 minutes.
  • Pick up a hire car when landing at Norfolk International Airport to get to your next destinations quickly and stress-free. Find the car hire center in the arrivals terminal on level 1 and choose from renowned agencies like Hertz, National, or Alamo. The airport is 7 miles from Norfolk center and can be reached in under 20 minutes via the Norview Avenue and Tidewater Drive.
  • Reckless driving is considered a severe offense in Norfolk and fines can be very high. Also, as it is considered a criminal offense, it may impact your driver’s license or even show up in your record. Adhering to the speeding limits and driving defensively is therefore pivotal. Make sure to familiarize yourself with speed restrictions on your routes and look out for speed limit signs. Especially on the weekends, traffic law enforcement is executed meticulously and reckless drivers will be pulled over without hesitation.
  • Winters in Virginia can be harsh and bring lots of snow. As lovely as that is for strolling through the city, especially in the Christmas season, it means you must prepare your vehicle and adapt your driving style accordingly. Make sure the hire car has winter tires and perhaps even snow chains in the trunk. Check the weather forecast and traffic before leaving, and adapt your speed to weather and road conditions when necessary.
  • Book your rental car in Norfolk at least 1 day before your trip in order to get a below-average price
  • Mini rental cars in Norfolk are around 64% cheaper than other car types, on average

FAQs about renting a car in Norfolk