Car rental at Norfolk Airport

Car rental at Norfolk Airport

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Fri 02.06
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Fri 09.06
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Cheap car rentals at Norfolk Airport

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Norfolk Airport car rental reviews and directory

Alamo

Best rated

Cleanliness

8.0

Comfort

8.1

Pick-up/Drop-off

7.8

Value for money

7.9

One location in Norfolk Airport

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Locations in Norfolk Airport

2200 Norview Ave

+1 833 338 3320

Monday00:00 - 01:0007:00 - 23:59
Tuesday07:00 - 23:5900:00 - 01:00
Wednesday07:00 - 23:5900:00 - 01:00
Thursday07:00 - 23:5900:00 - 01:00
Friday07:00 - 23:5900:00 - 01:00
Saturday00:00 - 01:0007:00 - 23:59
Sunday07:00 - 23:59
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Reviews

6.0 Okay

Apr 2021

KAYAK

Cons:

Windshield wipers needed changing. The car was shaking twice while driving.

2.0 Poor

Mar 2021

KAYAK

Cons:

Vehicle not ready..had to drive to another rental location to get the right vehicle. Car had bad smoke smell

10.0 Wonderful

Jan 2021

KAYAK

Pros:

Friendly staff and the car was very well taken care of.

Cons:

Service was great.

8.0 Very good

Jan 2021

KAYAK

Pros:

Friendly staff, easy in and out for pick up and return

Cons:

Previous renters had clearly smoked inside the car, it smelled awful.

4.0 Mediocre

Dec 2021

KAYAK

Cons:

The pickup was a waste of my time. I pre-registered for pickup online. When I arrived to pickup the car I showed the completed document on my to the clerk. She didn’t look at it, but gave me papers to fill out. I explained that I completed the information online. The clerk said “I don’t know anything about it. You can talk to my manager if you want.”

9.2 Wonderful

Oct 2020

KAYAK

Pros:

Everything was good.

Cons:

Everything was good and flowed pretty well.

1 out of 34

Dollar

Cleanliness

7.5

Comfort

7.4

Pick-up/Drop-off

6.9

Value for money

6.8

One location in Norfolk Airport

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Locations in Norfolk Airport

2200 Norview Ave

+1 866 434 2226

Monday07:00 - 23:59
Tuesday07:00 - 23:59
Wednesday07:00 - 23:59
Thursday07:00 - 23:59
Friday07:00 - 23:59
Saturday07:00 - 23:59
Sunday07:00 - 23:59
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Reviews

8.0 Very good

May 2021

KAYAK

Cons:

The drop off was so easy! What I would change is the extremely long wait to pick up the car! Everything else was great!

8.0 Very good

Mar 2021

KAYAK

Pros:

Nice car- clean. The lady at the PU counter@Hertyz was chill.

Cons:

Parking garage for rental drop off needed better/more signs

2.0 Poor

Mar 2021

KAYAK

Pros:

This trip was cancelled due to being expose to someone who tested positive for COVID19. I am now quarantining for 10-14 days. I was told this can be cancelled but I have to take up refund with Expedia. I have been on hold for over an hour. I need a direct contact supervisor to help me with a refund. Emilio - Customer Care Team CarRentals.com - ref:_00D61Z8h3._5004NqnnfU:ref, was no help. In fact I responded to her email and she has not replied back to assist me with this matter.

Cons:

Provide individuals who have the ability and will to assist customers, not pass on to be someone else's issue.

2.0 Poor

Feb 2021

KAYAK

Pros:

Nothing

Cons:

If dollar would answer my calls to stop charging me for a rental I never picked up.

10.0 Wonderful

Dec 2020

KAYAK

Pros:

Staff was very helpful and kind. Answered all my questions with patience.

Cons:

Nothing

2.0 Poor

Dec 2020

KAYAK

Cons:

Additional fees charged after rental

1 out of 28

Hertz

Cleanliness

7.5

Comfort

7.5

Pick-up/Drop-off

6.8

Value for money

6.5

One location in Norfolk Airport

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Locations in Norfolk Airport

2200 Norview Avenue

+1 757 857 1261

Monday07:00 - 23:59
Tuesday07:00 - 23:59
Wednesday07:00 - 23:59
Thursday07:00 - 23:59
Friday07:00 - 23:59
Saturday07:00 - 23:59
Sunday07:00 - 23:59
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Reviews

2.0 Poor

Nov 2021

KAYAK
Hertz had left for the day when I went to pick my rental I had to go with another rental company

10.0 Wonderful

Jun 2021

KAYAK

Pros:

The staff was friendly and accommodating. The pick up and drop off was easy.

Cons:

The price for a compact car was very high.

8.0 Very good

May 2021

KAYAK

Pros:

The agent at Norfolk was so personable. She brought sunshine to an anxiety-riddled experience of going to the airport and trying to find things. I left the counter smiling.

Cons:

The car smelled like smoke especially when I removed the “sanitized” sticker. I didn’t have time to get a different vehicle.

2.0 Poor

May 2021

KAYAK

Pros:

Nothing

Cons:

Everything

4.0 Mediocre

May 2021

KAYAK

Pros:

The manager on duty who assisted when I picked up the car was fantastic. She had a line of clients that had been waiting well over an hour (myself included) to pick up their rentals. She was by herself and was calm, cool, and friendly.

Cons:

How was there only a single agent on duty with so many reservations on the books. The line easily extended over 2 hours for some.

10.0 Wonderful

Apr 2021

KAYAK

Pros:

The staff at both pick up and return were super.

Cons:

Nothing I can think of.... We would have like to stay longer....

1 out of 22

Budget

Cleanliness

6.5

Comfort

6.8

Pick-up/Drop-off

6.5

Value for money

6.3

One location in Norfolk Airport

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Locations in Norfolk Airport

2200 Norview Avenue

+1 757 313 8242

Monday06:30 - 23:59
Tuesday06:30 - 23:59
Wednesday06:30 - 23:59
Thursday06:30 - 23:59
Friday06:30 - 23:59
Saturday07:00 - 23:59
Sunday07:00 - 23:59
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Reviews

10.0 Wonderful

Oct 2022

KAYAK
Everything was excellent

4.0 Mediocre

Sep 2022

KAYAK
The first car we had reeked of marijuana and we had to drive 30 miles round trip to swap it out for a car that had a slight smell of smoke with cigarette burns in the seat. I hope you are charging these people for smoking in the cars then you can clean them properly for the next customer.

10.0 Wonderful

May 2022

KAYAK
I would appreciate, Best service, friendly team, thanks for Raphael

10.0 Wonderful

Apr 2022

KAYAK
Friendly staff Clean car

8.0 Very good

May 2021

KAYAK

Pros:

Yes.

Cons:

Vehicle could have been cleaner and wait time was too long.

4.0 Mediocre

Apr 2021

KAYAK

Pros:

Yes the staff wasn’t the problem.

Cons:

Charged a lot for a car that smelled very strong odor of cigarette smoke. It gave me a headache the the three days I had it. Also my daughter felt ill due to the strong odor. I would have returned it but it was way after midnight. Also about 20 people in line after me. I had a two hour trip to my destination so I sucked it up. What bothers me the most I noticed when I was waiting In line that they supposedly charge 400$ for cleaning fee if someone smokes in their cars.

1 out of 32

Enterprise Rent-A-Car

8.3

Very good

35 reviews

Cleanliness

8.5

Comfort

8.4

Pick-up/Drop-off

8.4

Value for money

7.6

One location in Norfolk Airport

Show locations

Locations in Norfolk Airport

2200 Norview Ave

+1 833 338 3319

Monday07:00 - 23:59
Tuesday07:00 - 23:59
Wednesday07:00 - 23:59
Thursday07:00 - 23:59
Friday07:00 - 23:59
Saturday07:00 - 23:59
Sunday07:00 - 23:59
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Reviews

10.0 Wonderful

Feb 2021

KAYAK

Pros:

Upgraded me to an amazing truck. Airport pickup was surprisingly easy

Cons:

Just have a hard time paying so much for a 24 hour rental

10.0 Wonderful

Oct 2020

KAYAK

Pros:

Fast and easy check out and the car was great (no funny smell and everything worked).

10.0 Wonderful

Jun 2019

KAYAK

Cons:

It was a wonderful experience. The truck was clean and was fully gas. The attendant was very nice. Walked around the car with me and checked for scratches or other damages.

6.4 Okay

Jun 2019

KAYAK

Pros:

Staff was great, prompt and responded quickly. Got me on the road as soon as possible.

Cons:

I got a sports car for a few days. Drove it, the radio wasn't functioning, went to drive the car back to the airport and the vehicle was completely dead.

2.0 Poor

May 2019

KAYAK

Pros:

Nothing - the staff did not let me rent the car because I didn’t have a return flight - I’m military.

Cons:

Rented a car

2.0 Poor

Feb 2019

KAYAK

Pros:

100% terrible.

Cons:

Everything. Didn’t even honor the reservation. Ended up not getting the car and got an Uber.

1 out of 5

Thrifty

7.0

Cleanliness

7.1

Comfort

7.2

Pick-up/Drop-off

6.9

Value for money

6.8

One location in Norfolk Airport

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Locations in Norfolk Airport

2200 Norview Avenue

+1 877 283 0898

Monday06:30 - 23:59
Tuesday06:30 - 23:59
Wednesday06:30 - 23:59
Thursday06:30 - 23:59
Friday06:30 - 23:59
Saturday06:30 - 23:59
Sunday06:30 - 23:59
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Reviews

4.4 Mediocre

Oct 2020

KAYAK

Pros:

The staff was ok at pick up & drop off.

Cons:

1) Customer service availability should be a lot better than what it is. I needed instruction from customer service at 5:30am eastern time involving misgiven info from a reservations specialist regarding my drop off location open time so i dropped the car off at another location that just opened for the day since i couldn't wait for my location to open. Because i kept getting a recording saying customer service closed it costed me an extra $100.00 for drop the car off at another Thrifty location rather than leave it abandoned & be liable for it.

6.8 Okay

Aug 2020

KAYAK

Pros:

Car was very nice , comfortable, easy checkout considering this covid situation. Clerk at Hertz was awesome.

Cons:

The van had tire pressure light on

2.0 Poor

Aug 2020

KAYAK

Cons:

When we arrived there were NO cars available and we were told it would be a 4 hour wait!!! To this day I STILL have not received my refund!!!! I was supposed to pickup the car on Aug 15th, today is Aug 25th and STILL no credit on my credit card!!!!

2.0 Poor

Aug 2020

KAYAK

Cons:

I arrived at 9am to find out that I couldn't rent car til 3pm...then I was told I had to have a $200 deposit aside from the price of the car and I didn't have enough to cover it.... Thrifty/Hertz wouldn't let my sister pay for my rental over the phone.... so I sat there stranded with my luggage all day trying to figure out how I was going to come up with the money so I can get home....it was very upsetting so I never got the rental

7.6 Good

Jul 2020

KAYAK

Pros:

The staff was helpful at pick up.

Cons:

The car wasn't very clean. Sticky stuff on the gear shifter, seatbelts. The windows were dirty inside and out. Visibility was difficult.

2.0 Poor

Jul 2020

KAYAK

Pros:

Nothing

Cons:

Absolutely worst car rental experience ever. my mag strip on my credit card was damaged. No chip reader, cant enter information manually. So i couldn't get a car, luckily avis saved the day

1 out of 12

Avis

6.6

Cleanliness

7.1

Comfort

7.1

Pick-up/Drop-off

7.1

Value for money

6.1

One location in Norfolk Airport

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Locations in Norfolk Airport

2200 Norview Avenue

+1 757 855 1945

Monday06:30 - 23:59
Tuesday06:30 - 23:59
Wednesday06:30 - 23:59
Thursday06:30 - 23:59
Friday06:30 - 23:59
Saturday07:00 - 23:59
Sunday07:00 - 23:59
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2.0 Poor

Apr 2023

KAYAK
Staff was rude and unhelpful Avis lost a customer for life.

2.0 Poor

Oct 2022

KAYAK
The car was banged up and smelled like smoke when I picked it up and then as I was driving north to DC at night, had to turn back and drive about 20-30 miles to return the car for a new replacement because BOTH back tail lights were out. It would have never known except someone on the highway honked and flashed lights to get my attention to tell my my lights were out... which is very dangerous. When I went to replace the car, they were very kind and made it easy - which was appreciated since I had to backtrack to return the other car. However, the car the replaced it with ended up having some emergency warning signs about the automatic rear breaking system malfunctioning. I had to pull over to read the vehicle manual - but because I was in the middle of no where had to continue on until I got into DC and could return it. Not a good experience at all.

10.0 Wonderful

May 2021

KAYAK

Pros:

Everything about the rental from start to finish was great. Everyone was polite and helpful.

Cons:

Explain the $200 hold until car is returned. No one said anything about it and I did t see it in my information.

6.0 Okay

Apr 2021

KAYAK

Pros:

The staff did their basic job but we were charged for gas and brought it in with a full tank.

Cons:

The above definitely and also the car was received in terrible condition.

6.0 Okay

Jan 2021

KAYAK

Pros:

I like how easy is to return the vehicle.

Cons:

I didn't get the car I asked for and the vehicle I got was given had dirty handprints on the overhead where the sun-cover is, on both sides also the vehicle was damaged on the passenger side door.

10.0 Wonderful

May 2020

KAYAK

Pros:

Smooth transition.

Cons:

N/A

1 out of 10

Payless

5.7

Cleanliness

6.1

Comfort

6.4

Pick-up/Drop-off

5.3

Value for money

6.1

One location in Norfolk Airport

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Locations in Norfolk Airport

3444 North Military Highway

+1 757 855 0977

Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday08:00 - 12:30
Sunday09:00 - 18:00
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Reviews

1.9 Poor

Jun 2021

KAYAK
They don’t exist. Budget/Avis at the airport honored the reservation. It took a while to even find out that is how it works. The Payless website said to go to the budget/Avis counters to get shuttle service off site but there is no one off site. Budget was great, but only had one person at the counter and a lot of people to take care of. It took about an hour to get through the line.

3.9 Poor

Jun 2021

KAYAK
Transaction was through hotwire. Their emailed instructions directed me to a shuttle bus pick up. After waiting almost an hour, I looked up the company on the airports website and it said to go to the Avis counter. They were very helpful. Wish I hadn't followed the emailed instructions.

2.0 Poor

Sep 2020

KAYAK

Pros:

Location was closed, had to pay for a cab to and from off airport location to find this out.

Cons:

Don't rent vehicles from locations that have been closed for months

2.0 Poor

Sep 2020

KAYAK

Pros:

nothing

Cons:

there is no payless at the norfolk airport. they are shut down

2.0 Poor

Aug 2020

KAYAK

Pros:

Nothing

Cons:

I made a reservation, and when I went to pu the car it was not available. Whats the point of making a reservation if your not gonna uphold it.

2.0 Poor

Jul 2020

KAYAK

Pros:

Nothing this place is a joke do not rent a car from anyone other than hertz or enterprise. These people will run you through the ringer

Cons:

Everything, no counter in the airport, finally get to the offsite rental place and it’s closed..... every single other car rental place was open except these jokers. Kayaks office is closed they were no help. Payless says I need to call kayak, kayak says I need to call Payless. After the run around for 5 hours on the phone I went and rented a car from enterprise for cheaper and much better customer service. Stay away from kayak and Payless car rental.

1 out of 24

National

9.9

Wonderful

6 reviews

Cleanliness

10.0

Comfort

10.0

Pick-up/Drop-off

10.0

Value for money

9.6

One location in Norfolk Airport

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Locations in Norfolk Airport

2200 Norview Ave

+1 833 338 3320

Monday07:00 - 23:5900:00 - 01:00
Tuesday00:00 - 01:0007:00 - 23:59
Wednesday07:00 - 23:5900:00 - 01:00
Thursday00:00 - 01:0007:00 - 23:59
Friday07:00 - 23:5900:00 - 01:00
Saturday07:00 - 23:5900:00 - 01:00
Sunday07:00 - 23:59
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Reviews

10.0 Wonderful

Nov 2019

KAYAK

Pros:

Staff was great. The girl at the counter was just helping out so it took a little while but she was very friendly and it made the wait much better.

Cons:

Nothing. we got a much better vehicle than expected and it was a great experience. we will definitely use National next time we travel.

9.6 Wonderful

Aug 2019

KAYAK

Pros:

Easy pickup steps from baggage claim & drop off was a breeze.

Cons:

Pricing

1 out of 1

Easirent

No score available yet

One location in Norfolk Airport

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Locations in Norfolk Airport

Norfolk International Airport

Opening times not available

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No reviews available

Sunnycars

No score available yet

One location in Norfolk Airport

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Locations in Norfolk Airport

2200 Norview Avenue

Opening times not available

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VIPCars Recommendation

No score available yet

One location in Norfolk Airport

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Locations in Norfolk Airport

2200 Norview Ave, Norfolk, , USA Virginia

+1 914 368 0091

Monday00:00 - 01:00
Tuesday00:00 - 01:00
Wednesday00:00 - 01:00
Thursday00:00 - 01:00
Friday00:00 - 01:00
Saturday00:00 - 01:00
Sunday00:00 - 01:00
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830 travelers who rented a car in Norfolk Airport gave the car agency they used an average rating of 6.9

Car rental locations at Norfolk Airport

Good to know

Most popular car type

Mini

Top tips for renting a car at Norfolk Airport

  • The Norfolk International Airport is to the northeast in a section of town near the outskirts of the city. It is not very accessible using public transit. If you need to get into town in a timely manner, consider renting a vehicle by booking through KAYAK. You will be a short drive from downtown Norfolk once you have your rental.
  • When thinking about a car rental at Norfolk International Airport, always plan ahead. Norfolk is on the water so summertime will be busier than other times of the year, making planning ahead all the more necessary when renting a car during that time of year. A Norfolk Airport car rental is convenient when you book ahead through KAYAK.
  • The city of Norfolk has a lot of lovely sites to see. There is no better way for a visitor to see them at their own pace than with your own rental car. Once you rent your car, check out nearby Norfolk Botanical Gardens if you have some free time. There are also numerous other things to do in Norfolk, including restaurants, shopping, golf, the zoo, and more. Renting a car at Norfolk International Airport opens up the whole city for you to explore.
  • A Norfolk Airport car rental offers many options to find the car you need. Summers are hot and rainy in Norfolk so think about the time of year before you rent that convertible. It doesn't get too cold but heated seats could be just the thing one needs after a swim. Consider all of the options you're looking for when renting and book through KAYAK so you can size up your options before committing.
  • Book your rental car at Norfolk Airport at least 1 day before your trip in order to get a below-average price

FAQs about renting a car at Norfolk Airport