Book Hertz car rentals in Norfolk

Norfolk, VA, United States
24 Aug — 31 Aug
Same drop-off
Norfolk, VA, United States
Wed 24.08
Noon
Wed 31.08
Noon
Driver's age:

Pros

" and efficient."(in 2332 reviews)
" & comfortable."(in 5675 reviews)
"The "(in 5675 reviews)

Cons

"The "(in 195 reviews)
"There were NO !"(in 6133 reviews)
"I'll Hertz again."(in 511 reviews)

Reviews for Hertz in Norfolk

Overall Rating6.4 GoodBased on 235 reviews
Cleanliness
7.0
Comfort
6.8
Overall
6.3
Pick-up/Drop-off
6.2
Value for money
6.5

Recent reviews

Traveler rating
54
30
24
50
4
Find reviews that mention:
2.0
I paid $350 for a rental to go on vacation. My rental was not available upon pick and no other vehicle was available. I didn't get my money back for 4 days. If I reserved a car, it should have been there.Reviewed 2022 Jul 31
review fromcheapflights
10.0
Only improvement could have been with their pricing. I ended up getting there 30min earlier than expected. Instead of saying no problem, I was told I need to drop the car off 30min earlier on return. They have every right to expect compensation for their product/services and if 30min is no big deal then the guy says well he's just 30min earlier than that (and this logic never ends) and Hertz could be out a significant amount of money. But it also took me more than 30min to go through the rental process, get the car, and leave the airport. It just seemed like the company wanted every $0.10 they could get. Maybe a little flexibility would have been better. Still no complaint.Reviewed 2022 Jun 18
review fromkayak
2.0
Hertz has the absolute worst customer service I have ever experienced. The 800 number was not located in the US. There was never a supervisor available the 4 times I called. I used their email and it says they will reply within 2 weeks. It took them 3 weeks to reply by email.. I finally got ahold of them on twitter only to be ghosted. When I arrived to pick up the car, the exact issue I was trying to contact them about happened. Luckily the counter folks were nice, but it still resulted in us waiting 2 hours for our car to be ready…. Never again will I rent a Hertz brand carReviewed 2022 Jun 05
review fromkayak
10.0
I expected to pick up the car at the airport, but had not read the address carefully. The location on Military Road was very convenient by cab, and they gave me a ride back to the airport when I returned the car. The rate was very good. I may do this on purpose next time.Reviewed 2022 Jun 04
review fromkayak
10.0
Went above and beyond expectations. It was our first time to rent a vehicle for over the road travel due to an emergency. The staff at Hertz in Norfolk -Jacobay- and the staff member in Memphis who signed the car in welcomed us back home It was a nice touch after two rough days. Stay the course:Reviewed 2022 Jun 02
review fromkayak
2.0
Was told by Hertz that the insurance I purchased on kayak wasn't valid and that I needed to purchase insurance directly from them. They didn't have any cars in stock and I had to wait an hour for a car to be returned. When I got into the car it was disgusting. There was some sort of oil/fluid on the center console and arm rest, the car hadn't been cleaned.Reviewed 2022 May 27
review fromkayak
4.0
The service was fine, but there was no shuttle from the airport to the rental location - I had to take a taxi while my wife waited with our son and all the bags plus spend an additional $30 and 30 minutes. Also, I reserved a Nissan Rogue (or something similar) but the vehicle provided was a size smaller.Reviewed 2022 May 24
review fromkayak
2.0
Priceline did not tell me that my car was to picked up several miles from the Norfolk Airport. Hertz provided no shuttle service, so I had to take a $20 cab ride to the N. Military Rd Hertz location, in order to pick up my car!!Reviewed 2022 Apr 20
review fromkayak
10.0
Easy to pick up/drop off, car was clean and price was right!Reviewed 2022 Apr 05
review fromkayak
10.0
greatReviewed 2022 Apr 04
review fromkayak
8.0
Ordered a large SUV but actually got a large station wagon with limited back seating for 3 people.Reviewed 2022 Jan 03
review fromcheapflights
4.0
Car wasn't clean. Had leftover food and trash in it.Reviewed 2021 Dec 18
review fromkayak

Where can I find Hertz car rentals in Norfolk?

2200 Norview Avenue, Hertz car rentals

Address

2200 Norview Avenue

Hours

Monday07:00 - 23:59
Tuesday07:00 - 23:59
Thursday07:00 - 23:59
Saturday07:00 - 23:59
Friday07:00 - 23:59
Sunday07:00 - 23:59
Wednesday07:00 - 23:59

Phone

+1 757 857 1261

Address

3323 N. Military Hwy

Hours

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Thursday08:00 - 18:00
Saturday09:00 - 12:00
Friday08:00 - 18:00
Wednesday08:00 - 18:00

Phone

+1 757 855 1961

Address

3323 N Military Hwy

Hours

Monday09:00 - 12:00
Tuesday09:00 - 12:00
Thursday09:00 - 12:00
Friday09:00 - 12:00
Wednesday09:00 - 12:00

Phone

+1 757 855 1961

Address

700 Monticello Avenue

Hours

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Wednesday08:00 - 18:00

Phone

+1 757 622 0742

Good to know

Most popular location

3323 N. Military Hwy

Most popular car type

Economy

Top tips for renting a car from Hertz in Norfolk

  • Economy rental cars from Hertz in Norfolk are around -2% cheaper than other car types, on average

FAQs about renting a car from Hertz in Norfolk