Book Enterprise car rentals in Norfolk

Reviews for Enterprise in Norfolk

Recent reviews

Traveler rating

Wonderful

17

Very good

5

Good

1

Okay

3

Fair

0

Mediocre

0

Poor

8

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get the cargreat customer

car was greatcustomer service

car availablegreat price

staff was very helpfulgreat experience

great servicepick up and drop

2.0

Enterprise said a van was available. We booked it and called but the inventory is not the same at the store.Reviewed 2022 Nov 07

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10.0

The ease of pick up/ drop off. The car was super clean inside. Seems it may have got rained on after washing. No big problem thoughReviewed 2022 Sep 19

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8.0

At least a month ahead of time I reserved a 15 passenger van to take children to camp. The day before I was to pick up the van, an Enterprise employee called to say that the van was not available. The employee offered no help to remedy the situation; she just kept saying, "I'm sorry for your inconvenience." I live in a rural area where the closest rental car agency is at least an hour's drive away. Though I didn't want to rent from Enterprise again, the Richmond, VA airport location had a van available. So I drove 2.5 hours one way to get it. That transaction, both pick up and return went very well. Except for the last minute cancellation, I was pleased.Reviewed 2022 Jul 03

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8.0

Excellent staff - Dwight C. Thomas did a great job of getting all the issues resolved on the rental.Reviewed 2022 Feb 21

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2.0

I have a major credit card, but it don’t have $1,500 on it, so I couldn’t rent the vehicle I needed to go on my vacation. I was able to find an independent owner and the cost is less expensive then enterprise. For now on I will be using the independent company it’s no headache or hostile when renting a vehicle from them. Thank you but no thanks for future business with enterprise. I will be telling everyone about the company I use.Reviewed 2021 Dec 28

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2.0

I booked to pick up at the ORF airport and when I got there, my reservation was for an office a couple miles away. I ended up paying the walk up rate rather than what I had bookedReviewed 2021 Nov 08

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10.0

The vehicle was ready when I got there and it was as new. Very friendly staff.Reviewed 2021 Oct 14

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10.0

Our flight was delayed, but this didn't end up being a problem at all. We actually got upgraded which was nice! As always, the Enterprise staff at pickup and drop off were great.Reviewed 2021 Sep 17

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6.0

Cons:The price.Reviewed 2021 May 08

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10.0

Pros:Upgraded me to an amazing truck. Airport pickup was surprisingly easyCons:Just have a hard time paying so much for a 24 hour rentalReviewed 2021 Feb 05

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8.0

Pros:Mostly painless. Got an upgrade and car was pretty niceCons:They tried to charge me for the upgrade without me noticing. Also tried to add an extra fee without me noticing. Price for rental cars have gone up and it’s annoying as it isReviewed 2021 Feb 05

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10.0

Pros:Fast and easy check out and the car was great (no funny smell and everything worked).Reviewed 2020 Oct 21

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• What is the most popular rental car from Enterprise in Norfolk?

  Mini (Fiat 500 or similar) is the most frequently booked rental car type from Enterprise in Norfolk.

• How many car rental locations does Enterprise have in Norfolk?

  Enterprise has 8 rental locations in Norfolk. Take a look at our Enterprise rental location map to find the best rental cars near you.

• Does Enterprise have a car rental location at the airport: Norfolk airport (ORF)?

  Yes

• Does Enterprise offer shuttle or airport pick-up services from Norfolk airport (ORF)?

  Yes