Book Enterprise car rentals in Norfolk

Reviews for Enterprise in Norfolk

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Traveler rating

Excellent

17

Good

4

Okay

3

Mediocre

5

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get the cargreat customer

car was greatcustomer service

car availablegreat price

staff was very helpfulgreat experience

great servicepick up and drop

8.0

Pros:Mostly painless. Got an upgrade and car was pretty niceCons:They tried to charge me for the upgrade without me noticing. Also tried to add an extra fee without me noticing. Price for rental cars have gone up and it’s annoying as it isReviewed 2021 Feb 05

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10.0

Pros:Upgraded me to an amazing truck. Airport pickup was surprisingly easyCons:Just have a hard time paying so much for a 24 hour rentalReviewed 2021 Feb 05

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10.0

Pros:Fast and easy check out and the car was great (no funny smell and everything worked).Reviewed 2020 Oct 21

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4.4

Pros:Branch was so busy. Difficult to pick up cars. Looks like they need more staff.Cons:Was charged $200 for collision damage I did not opt into because I paid for insurance through my reservation and through my own private insurance. Will never rent from enterprise again. Had a better experience with Budget and Avis.Reviewed 2020 Oct 13

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9.2

AllPros:When I first looked for a rental car in Hampton, Virginia, I was shocked at the prices. $70/day for an 'economy' car? However, if I booked one from nearby Norfolk, the price was less than half and I was still in their 10-mile radius for pickup. But when I called the Norfolk office to request the pickup, they said I was in the Hampton areas jurisdiction but they would transfer my reservation to them. So I was able to get the Enterprise office I wanted and the car at the price was willing to pay.Cons:The appeared to be several new people being trained and it took almost 45 minutes to get my car.Reviewed 2017 Jul 08

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6.0

Cons:The price.Reviewed 2021 May 08

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4.0

Cons:i have rented from enterprise many times but this time i wasnt impressed. the car didnt feel smooth for the ride and it wasnt very comfortable.Reviewed 2018 Jul 10

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9.2

My first time using EnterprisePros:The people who work there are friendly. They worked with me getting the information that I didn't bring with me. The option of having someone drop you off is great. I rented a Chrysler 200 at a good price.Cons:The windshield was dirty on the inside. It looked like someone had smoked a couple packs of cigarette in there.Reviewed 2016 Oct 27

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8.8

Weekend specialPros:The car was clean and greatCons:Enterprise use to have the weekend specials for $10.00 a dayReviewed 2018 May 15

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9.2

ChargesCons:Having to pay extra for a car that came from N.Y. and returning it in N.J. Don't make sense for me.Reviewed 2016 Oct 13

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10.0

Cons:Friendly, customer service, great valueReviewed 2019 Jul 07

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7.2

Pros:Staff was friendly but not very knowledgeableCons:We ran around between 2 locations because no one advised the same information which resulted in one teservationnbeing cancelled and new one being created, also after confirming and leaving the office I was called back being advised I was given the wrong car and had to come back. What should have taken 30 minutes turned to 2 hour delay in my plansReviewed 2020 Jan 21

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• What is the most popular rental car from Enterprise in Norfolk?

  Luxury (Audi A4 or similar) is the most frequently booked rental car type from Enterprise in Norfolk.

• How many car rental locations does Enterprise have in Norfolk?

  Enterprise has 8 rental locations in Norfolk. Take a look at our Enterprise rental location map to find the best rental cars near you.

• Does Enterprise have a car rental location at the airport: Norfolk airport (ORF)?

  Yes

• Does Enterprise offer shuttle or airport pick-up services from Norfolk airport (ORF)?

  Yes