The truck was clean. They did NOT have the vehicle that I requested. Did not downgrade the price and pickup was suppose to be at 1, received vehicle a 1:45 and was informed that it had to be back at 1 regardless of when it was checked out. Returned the vehicle 30 minutes early and was charged an additional $20. Will never rent from them again.Reviewed 2023 Oct 16
review from
10.0
Everything was excellentReviewed 2022 Oct 10
review from
10.0
Awesome service. Comfortable car. Easy drop off. My go to from now on.Reviewed 2022 Sep 26
review from
2.0
The agent was particularly rude and they had sold out of cars for the day, even though I had booked weeks ago. She sent me to another Budget facility, which was much more pleasant, but I also had a long wait there. I would not recommend Budget.Reviewed 2022 Sep 17
review from
4.0
The first car we had reeked of marijuana and we had to drive 30 miles round trip to swap it out for a car that had a slight smell of smoke with cigarette burns in the seat. I hope you are charging these people for smoking in the cars then you can clean them properly for the next customer.Reviewed 2022 Sep 13
review from
10.0
I would appreciate, Best service, friendly team, thanks for RaphaelReviewed 2022 May 10
review from
10.0
Friendly staff Clean carReviewed 2022 Apr 26
review from
3.9
Poor customer service. The lady who processed the rental had attitude.Reviewed 2021 Jun 24
review from
8.0
Pros:Yes.Cons:Vehicle could have been cleaner and wait time was too long.Reviewed 2021 May 02
review from
4.0
Pros:Yes the staff wasn’t the problem.Cons:Charged a lot for a car that smelled very strong odor of cigarette smoke. It gave me a headache the the three days I had it. Also my daughter felt ill due to the strong odor. I would have returned it but it was way after midnight. Also about 20 people in line after me. I had a two hour trip to my destination so I sucked it up. What bothers me the most I noticed when I was waiting In line that they supposedly charge 400$ for cleaning fee if someone smokes in their cars.Reviewed 2021 Apr 26
review from
2.0
Cons:When got to airport Budget didn’t have any cars with 10 to 15 others waiting also after waiting an hour went to another rental company. That’s why I reserved before you would think they could count reservationsReviewed 2021 Apr 21
review from
10.0
Pros:Pickup was very easy. I had concerns as I was renting with a debit card but once I showed my itinerary, the rental process went quickly.Reviewed 2021 Apr 19