Book Budget car rentals in Norfolk

Reviews for Budget in Norfolk

Recent reviews

Traveler rating

Wonderful

14

Very good

5

Good

0

Okay

3

Fair

0

Mediocre

0

Poor

28

2.0

It took me almost 2 hours in a line to get a car. There was only one person working behind the desk. People were very annoyed.Reviewed 2024 Apr 03

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4.0

Long wait in line - No cars ready Rude attendant Attendant talking to another employee from Avid SUV barely washedReviewed 2024 Mar 19

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10.0

ExcellentReviewed 2024 Mar 16

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10.0

The young man at the counter was great very friendly and personable! However the lady that was working there with him was extremely rude and nasty! Her attitude is horrible for no apparent reason and does not have the personality to work around a customer service based business! A better job for her would be cleaning toilets or sweeping out the parking lot away from people where she can be angry by herselfReviewed 2024 Jan 30

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6.0

Last drop of the person cleaning came in when working on making another back to back reservation while my car is in the shop since a week or so before winter break started. They tried to make a big deal about some pet hair on the driver’s floor mat. That and the location was incoming me that the hold charge was 175% of my rental plus the total for days I made reservation for. At all the other locations, even using a debit card, the hold amount was max $200 in addition to the rental amount.Reviewed 2024 Jan 03

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2.0

The truck was clean. They did NOT have the vehicle that I requested. Did not downgrade the price and pickup was suppose to be at 1, received vehicle a 1:45 and was informed that it had to be back at 1 regardless of when it was checked out. Returned the vehicle 30 minutes early and was charged an additional $20. Will never rent from them again.Reviewed 2023 Oct 16

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10.0

Everything was excellentReviewed 2022 Oct 10

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10.0

Awesome service. Comfortable car. Easy drop off. My go to from now on.Reviewed 2022 Sep 26

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2.0

The agent was particularly rude and they had sold out of cars for the day, even though I had booked weeks ago. She sent me to another Budget facility, which was much more pleasant, but I also had a long wait there. I would not recommend Budget.Reviewed 2022 Sep 17

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4.0

The first car we had reeked of marijuana and we had to drive 30 miles round trip to swap it out for a car that had a slight smell of smoke with cigarette burns in the seat. I hope you are charging these people for smoking in the cars then you can clean them properly for the next customer.Reviewed 2022 Sep 13

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10.0

I would appreciate, Best service, friendly team, thanks for RaphaelReviewed 2022 May 10

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10.0

Friendly staff Clean carReviewed 2022 Apr 26

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More

• What is the most popular rental car from Budget in Norfolk?

  Intermediate (Toyota RAV4 or similar) is the most frequently booked rental car type from Budget in Norfolk.

• How many car rental locations does Budget have in Norfolk?

  Budget has 2 rental locations in Norfolk. Take a look at our Budget rental location map to find the best rental cars near you.

• Does Budget have a car rental location at the airport: Norfolk airport (ORF)?

  Yes

• Does Budget offer shuttle or airport pick-up services from Norfolk airport (ORF)?

  Yes