Book Alamo car rentals in Norfolk

Reviews for Alamo in Norfolk

Recent reviews

Traveler rating

Wonderful

4

Very good

0

Good

1

Okay

0

Fair

0

Mediocre

0

Poor

3

2.0

I don’t know if Kayak or Alamo is at fault but the type of Vehicle I wanted was not available and I made a trip there just to be told they didn’t have the type of car I rented.Reviewed 2023 Dec 25

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10.0

Friendly service, even for pickup after midnight. Nice car and easy drop off. Would use them again.Reviewed 2023 Dec 23

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6.0

Cons:Windshield wipers needed changing. The car was shaking twice while driving.Reviewed 2021 Apr 11

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2.0

Cons:Vehicle not ready..had to drive to another rental location to get the right vehicle. Car had bad smoke smellReviewed 2021 Mar 05

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10.0

Pros:Friendly staff and the car was very well taken care of.Cons:Service was great.Reviewed 2021 Jan 09

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8.0

Pros:Friendly staff, easy in and out for pick up and returnCons:Previous renters had clearly smoked inside the car, it smelled awful.Reviewed 2021 Jan 03

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4.0

Cons:The pickup was a waste of my time. I pre-registered for pickup online. When I arrived to pickup the car I showed the completed document on my to the clerk. She didn’t look at it, but gave me papers to fill out. I explained that I completed the information online. The clerk said “I don’t know anything about it. You can talk to my manager if you want.”Reviewed 2020 Dec 27

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9.2

Pros:Everything was good.Cons:Everything was good and flowed pretty well.Reviewed 2020 Oct 19

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10.0

Pros:Yes.Cons:Everything was perfect.Reviewed 2020 Sep 28

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6.8

Pros:Staff was excellent. They were short handed. Car return was exceptional, very fast and professionalCons:The car seats were very dirty and stained. You felt dirty sitting on seatsReviewed 2020 Sep 28

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6.8

Pros:Drop off was easy. The Jeep Compass was a nice alternative to the Toyota RAV4 we had reserved.Cons:When we arrived for our reservation at 8am they said they only had sedans and a minivan available. I was about to cancel the reservation and leave, as we needed the 4x4 capability of the RAV4 and they were pretty rude when I was annoyed they didn’t have the car I reserved, when all of a sudden, they had a comparable vehicle, a Jeep Compass. The Compass is a cute small SUV. This one however was dirty, which had it only been the exterior I wouldn’t have cared, but there was a substance spilled on the passenger seat and ground into the crevasses of the seat, and the car smelled strongly of marijuana.Reviewed 2020 Sep 23

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7.2

Pros:Drop off was easy. The Jeep Compass was a good alternative to the Toyota RAV4 we had reserved. We needed a 4x4 vehicle and this did the job.Cons:When we arrived for our reservation at 8am they said they only had sedans and a minivan available. I was about to cancel the reservation and leave, as we needed the 4x4 capability of the RAV4 and they were pretty rude when I was annoyed they didn’t have the car I reserved, when all of a sudden, they had a comparable vehicle, a Jeep Compass. The Compass is a cute small SUV. This one however was dirty, which had it only been the exterior I wouldn’t have cared, but there was a substance spilled on the passenger seat and ground into the crevasses of the seat, and the car smelled strongly of marijuana.Reviewed 2020 Sep 23

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More

• What is the most popular rental car from Alamo in Norfolk?

  Intermediate (Toyota RAV4 or similar) is the most frequently booked rental car type from Alamo in Norfolk.

• How many car rental locations does Alamo have in Norfolk?

  Alamo has 1 rental location in Norfolk. Take a look at our Alamo rental location map to find the best rental cars near you.

• Does Alamo have a car rental location at the airport: Norfolk airport (ORF)?

  Yes

• Does Alamo offer shuttle or airport pick-up services from Norfolk airport (ORF)?

  Yes