Book Thrifty car rentals in Norfolk

Norfolk, VA, United States
19 Aug — 26 Aug
Same drop-off
Norfolk, VA, United States
Fri 19.08
Noon
Fri 26.08
Noon
Driver's age:

Pros

" and clean"(in 2376 reviews)
"The "(in 959 reviews)
", easy pick up."(in 959 reviews)

Cons

"Thrifty's was terrible."(in 203 reviews)
" inside."(in 69 reviews)
" is horrible."(in 203 reviews)

Reviews for Thrifty in Norfolk

Overall Rating7.0 GoodBased on 74 reviews
Cleanliness
7.2
Comfort
7.1
Overall
6.9
Pick-up/Drop-off
6.8
Value for money
6.8

Recent reviews

Traveler rating
13
6
7
11
0
Find reviews that mention:
10.0
Cons:Great choice for the trip!Reviewed 2021 May 26
review fromcheapflights
4.4
Pros:The staff was ok at pick up & drop off.Cons:1) Customer service availability should be a lot better than what it is. I needed instruction from customer service at 5:30am eastern time involving misgiven info from a reservations specialist regarding my drop off location open time so i dropped the car off at another location that just opened for the day since i couldn't wait for my location to open. Because i kept getting a recording saying customer service closed it costed me an extra $100.00 for drop the car off at another Thrifty location rather than leave it abandoned & be liable for it.Reviewed 2020 Oct 22
review fromkayak
6.8
Pros:Car was very nice , comfortable, easy checkout considering this covid situation. Clerk at Hertz was awesome.Cons:The van had tire pressure light onReviewed 2020 Aug 25
review fromkayak
2.0
Cons:When we arrived there were NO cars available and we were told it would be a 4 hour wait!!! To this day I STILL have not received my refund!!!! I was supposed to pickup the car on Aug 15th, today is Aug 25th and STILL no credit on my credit card!!!!Reviewed 2020 Aug 25
review fromkayak
2.0
Cons:I arrived at 9am to find out that I couldn't rent car til 3pm...then I was told I had to have a $200 deposit aside from the price of the car and I didn't have enough to cover it.... Thrifty/Hertz wouldn't let my sister pay for my rental over the phone.... so I sat there stranded with my luggage all day trying to figure out how I was going to come up with the money so I can get home....it was very upsetting so I never got the rentalReviewed 2020 Aug 23
review fromkayak
7.6
Pros:The staff was helpful at pick up.Cons:The car wasn't very clean. Sticky stuff on the gear shifter, seatbelts. The windows were dirty inside and out. Visibility was difficult.Reviewed 2020 Jul 28
review fromkayak
2.0
Pros:NothingCons:Absolutely worst car rental experience ever. my mag strip on my credit card was damaged. No chip reader, cant enter information manually. So i couldn't get a car, luckily avis saved the dayReviewed 2020 Jul 27
review fromkayak
10.0
Cons:Nothing really.Reviewed 2020 Jul 12
review fromkayak
8.0
Pros:Overall experience was professional and quick.Reviewed 2020 Jul 08
review fromkayak
2.0
Pros:Nothing. They overbooked and left me stranded and did nothing to offer to help.Cons:They overbooked and ran out of cars, leaving me in an unfamiliar city. They offered no options for help and customer service was extremely rude.Reviewed 2020 Mar 30
review fromkayak
2.0
Cons:We had to cancel our trip well in advance, but got no response, let alone refund or credit for a future rental from Thrifty. I both called and emailed to no avail.Reviewed 2020 Mar 20
review fromkayak
10.0
Cons:Let me know up front ahead of time that I have to have a extra $200 on my card for a security deposit.Reviewed 2020 Feb 17
review fromkayak

Where can I find Thrifty car rentals in Norfolk?

2200 Norview Avenue, Thrifty car rentals

Address

2200 Norview Avenue

Hours

Wednesday06:30 - 23:59
Thursday06:30 - 23:59
Friday06:30 - 23:59
Monday06:30 - 23:59
Tuesday06:30 - 23:59
Saturday06:30 - 23:59
Sunday06:30 - 23:59

Phone

+1 877 283 0898

Good to know

Most popular car type

Economy

Top tips for renting a car from Thrifty in Norfolk

  • Economy rental cars from Thrifty in Norfolk are around -2% cheaper than other car types, on average

FAQs about renting a car from Thrifty in Norfolk