Cons (-) Customer service horrible
4 stars
Sheraton Oklahoma City Downtown Hotel
1 North Broadway Avenue, Oklahoma City, OK 73102, United States
Oklahoma City, OK
See location+1 405 235 2780Photos of Sheraton Oklahoma City Downtown Hotel
Overview
Providing an outdoor pool, Sheraton Oklahoma City Downtown Hotel is a few minutes walk from the Myriad Botanical Gardens. A short walk from Oklahoma City Train Station, the hotel's accessible setting makes it an ideal base when visiting Oklahoma City.
A variety of personalised services are available for guests of Sheraton Oklahoma City Downtown Hotel, such as valet parking, an express check-in and check-out feature and a 24-hour business centre. The front desk operates 24/7 and the friendly staff can suggest places to visit and provide other tourist information.
The hotel has 396 modern rooms that are fitted with all the necessities to ensure a comfortable stay.
Sheraton Oklahoma City Downtown Hotel's restaurant provides the added convenience of on-site dining, with a variety of American dishes to choose from. Alternatively, there is a large selection of international restaurants nearby.
Will Rogers World Airport is under a 20-minute drive from the hotel. Guests can also easily visit Chesapeake Energy Arena and Cox Convention Center.
Latest deals for Sheraton Oklahoma City Downtown Hotel
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Sheraton Oklahoma City Downtown Hotel
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
- Business center
- Flat-screen TV
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Key card access
- Express check-out
- Bottle of water
- 24hr front desk
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Trash cans
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Allergy-free room
- No smoking
- Non-feather pillow
- Toilet with grab rails
Dining
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
General
- Family rooms
- Telephone
- Carpeted
- Storage available
Parking and transportation
- Parking (surcharge)
- Valet parking
- Private parking
Laundry
- Laundry service
- Iron and ironing board
Bedroom
- Feather pillow
- Alarm clock
Workspace
- Fax/photocopying
- Desk
Family friendly
- Cribs available
- Kids meals
Pool
- Rooftop pool
- Outdoor pool
Outdoor
- Garden
Things to do
- Gift shop
Health and safety
- Safe
Fitness
- Fitness center
Reviews of Sheraton Oklahoma City Downtown Hotel
7.9
Good
651 verified ratings
Wonderful
291
Very good
100
Good
87
Okay
57
Fair
51
Mediocre
24
Poor
41
Summary of reviews
Guests say
Guests generally praised the location of the hotel, noting its proximity to downtown and local attractions, which was a highlight for many. However, there were significant concerns about the cleanliness and upkeep of the rooms and bathrooms, with multiple reports of dirty conditions and outdated facilities. Several guests also mentioned issues with room size, indicating that some accommodations were not ideal for couples or longer stays. Overall, while the location was well-received, the hotel fell short of expectations in terms of cleanliness and room quality.AI-Generated from customer reviews
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8.1 out of 10
405 reviews
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10 reviews
All reviews
Pros (+) I stay at the Sheraton each time I'm in OKC and it never disappoints. Quiet and reserved if you want it with a great food and drink spot hopping downstairs. It's perfect for business and pleasure travel alike.
Cons (-) I do wish the room service menu had more options.
Pros (+) Well located for business in downtown OKC
Cons (-) Restaurant was closed and rooms could stand to be a little cleaner
Pros (+) The location is very convenient in reference to OKCs Bricktown.
Cons (-) Room was Tiny and basic. $140.00 didn't even get me a mini fridge. Theread was trash in trash can, and towels were not restocked.
Pros (+) Bed was comfortable, and the valet service was great.
Cons (-) Housekeeping was rude and took forever to get to our room, and the pool was tiny with a ton of people there.
Pros (+) Location. Staff was nice
Cons (-) Rooms need updated with fresh paint and carpet. Paint unprofessional and vents showing water damage or mold
Cons (-) The breakfast was not free.
Pros (+) The location for attending the OKC Thunder game was perfect. It was an easy walk from the hotel to the arena that was mostly indoors. The bed was comfortable and we both slept well both nights of our stay.
Cons (-) Don't feel we were given the Deluxe Room we requested and for which we paid. Additionally, the tub filled up with water as you showered and didn't drain out, even overnight. The bathroom was also very small; large enough for only one person at a time. The counter wasn't even large enough to comfortably hold the bottles of shampoo, conditioner, etc. The toilet paper roll was located in a very incon...
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Cons (-) I booked a king size bed, got two doubles. After asking, i got a new room. New room had trash in the garbage can in the bathroom. And I'm not sure the sheets were clean (bed was not well made and sheets were wrinkled). As weird as it sounds, I was too tired to complain and stayed in the room. one light bulb did not work. Overall, it was pretty dirty.
Pros (+) The room was clean and comfortable. It was right across from the convention center where we attended Women of Faith.
Location
1 North Broadway Avenue, Oklahoma City, OK 73102
What's nearby
- Cox Convention Center118 m
- Chesapeake Energy Arena389 m
- Myriad Botanical Gardens393 m
- Oklahoma City Museum of Art0.6 km
- Chickasaw Bricktown Ballpark0.7 km
- Oklahoma City Memorial0.7 km
- Civic Center Music Hall0.8 km
- Gaylord-Pickens Museum2.1 km
- Oklahoma State Capitol3 km
- Oklahoma History Center3.3 km
- Oklahoma City University3.9 km
- James E Stewart Golf Course4.1 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Sheraton Oklahoma City Downtown Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in Oklahoma CityGood to know
Value for money | 8.2 |
|---|---|
Distance to city center | 0.1 km |
Nearest Airport | Oklahoma City Will Rogers World |
Distance to airport | 11.3 km |