Cons (-) Needs to be more clear about parking. Is there a valet stand? Do we leave everything with the desk? Wasn’t clear on arrival.
4 stars
Arc The Hotel
Photos of Arc The Hotel
Overview
Situated a short stroll from Laurier Bus Station, Arc The Hotel provides guests with a convenient base when in Ottawa. It is located a brief stroll from the National War Memorial, Peace Tower and Parliament Hill.
Those staying at the hotel are welcome to benefit from the relaxation facilities, which include a beauty centre. Amenities include facial and body treatments, plus a 24-hour business centre and valet parking.
The rooms at Arc The Hotel have a CD player and movies-on-demand.
The hotel's in-house restaurant, ARC Lounge, is a popular place to enjoy a meal. Each evening, guests can wind down in the comfortable lounge bar. A selection of eating options are also found in the surrounding area.
Arc The Hotel is located in the City's well-known shopping area. It is easily accessible on foot from Mackenzie King Station.
Latest deals for Arc The Hotel
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Arc The Hotel
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business center
- Flat-screen TV
- TV
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Express check-out
- 24hr front desk
Basics
- Free Wi-Fi
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Dining
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Food can be delivered to guest accommodation
- Coffee machine
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Bathroom
- Shower
- Bathtub
- Hairdryer
- Private bathroom
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Elevator
- No smoking
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
General
- Window
- Telephone
- Storage available
Parking and transportation
- Parking
- Private parking
Bedroom
- Alarm clock
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Family friendly
- Babysitting or child care
- Kids meals
Outdoor
- Garden
Things to do
- Bicycle rental
Health and safety
- Daily housekeeping
Fitness
- Fitness center
Reviews of Arc The Hotel
8.0
Very good
1855 verified ratings
Wonderful
682
Very good
387
Good
341
Okay
161
Fair
125
Mediocre
51
Poor
108
Summary of reviews
Guests say
Guests highly appreciated the hotel’s location, citing its proximity to key attractions and convenience. However, many reviews pointed out significant issues with service, including rude staff and poor communication during check-in. Cleanliness was also a recurring concern, with reports of unclean rooms and unsatisfactory bathroom conditions. Although some guests experienced positive interactions with staff, the overall sentiment regarding service and cleanliness reveals considerable room for improvement.AI-Generated from customer reviews
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Score by provider
8.1 out of 10
994 reviews
7 out of 10
77 reviews
7.8 out of 10
59 reviews
8.3 out of 10
8 reviews
All reviews
Pros (+) The hotel is in a great location. It is a short walk from Elgin Street and Bank Street, where there are great shops and restaurants. Very convenient.
Cons (-) When we arrived, there was no power in the hotel. Of course this is not their fault, but we weren't even informed by the concierge when checking in, it was the teenage doorman who told us that there was no power. Not a great first impression. When they checked us in, they sent us to an occupied room which was absolutely mortifying. The next morning we woke up and noticed that there was a blood sta...
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Pros (+) I liked the Hotel, loved that there were glasses and not plastic cups in the room and bathroom
Pros (+) Staff were very friendly. Room was clean and comfortable.
Pros (+) Glass of wine in the evening was nice.
Cons (-) Lack of curtain or window screen. Only a blackout shade was available so either your window was open for two very close buildings to peer into or your room was dark. Also the hotel was a little worn and the carpet needed a shampoo.
Pros (+) A little dated...forgot shampoo in room, cleaning staff were socializing when I got to room..forgot to replace many items in room.
Pros (+) The bed was firm and comfortable.
Cons (-) The limitation in variety of food at the restaurant.
Pros (+) The design in the room. The comfy bed. The location
Cons (-) The staff could not speak French. The room was obviously cleaned too fast the bed was poorly made and the bathroom was a bit dirty. There was a lot of dust on the furniture. There was no terrasse and no pool. There was no recycle bin in the room. The strong chemical perfume in the lobby.
Location
140 Slater Street, Ottawa, ON K1P 5H6
What's nearby
- National War Memorial0.4 km
- Parliament Hill0.5 km
- Peace Tower0.5 km
- Shaw Centre0.6 km
- Bytown Museum0.6 km
- Supreme Court of Canada0.7 km
- National Gallery of Canada1 km
- Notre-Dame Cathedral Basilica1.1 km
- Canadian Museum of Nature1.1 km
- University of Ottawa1.1 km
- Royal Canadian Mint1.2 km
- Canadian War Museum1.6 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 11:00 |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Arc The Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.0 |
|---|---|
Distance to city center | 0.5 km |
Nearest Airport | Ottawa |
Distance to airport | 11.1 km |