Ottawa car rentals

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Ottawa, ON, Canada
25 May — 1 Jun
Same drop-off
Ottawa, ON, Canada
Tue 25.05
Noon
Tue 01.06
Noon
Driver's age:

Ottawa car rental information

Pick-up locationOttawa
Rental locations71
Airport locations12

Ottawa car rental reviews and directory

Rated #1
Enterprise
Best rated
8.8 Excellent (288 reviews)
16 locations in Ottawa
Enterprise
Locations in Ottawa
1003 Airport Parkway Pvt+1 613 248 0005
Monday07:30 - 23:00
Tuesday07:30 - 23:00
Wednesday07:30 - 23:00
Thursday07:30 - 23:00
Friday07:30 - 23:00
Saturday07:30 - 23:00
Sunday07:30 - 23:00
11-2194 Robertson Road+1 613 596 2255
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 12:00
Sunday00:00 - 00:00
1430 Youville Dr+1 613 841 5110
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 12:00
Sunday00:00 - 00:00
1555 Michael St+1 613 742 6433
Monday00:00 - 00:00
Tuesday00:00 - 00:00
Wednesday00:00 - 00:00
Thursday00:00 - 00:00
Friday00:00 - 00:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00
1579 Cyrville Road+1 613 746 2800
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 12:00
Sunday00:00 - 00:00
1615 Laperriere Ave+1 613 729 4009
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 12:00
Sunday00:00 - 00:00
1788 Bank Street+1 613 247 0220
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 12:00
Sunday13:00 - 16:00
1997 Merivale Road+1 613 228 8206
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 12:00
Sunday00:00 - 00:00
226 Queen Street+1 613 232 3536
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 12:00
Sunday00:00 - 00:00
2450 Palladium Dr+1 613 595 0999
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 12:00
Sunday00:00 - 00:00
250 Vanguard Dr+1 613 834 0935
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 12:00
Sunday00:00 - 00:00
2677 Bank Street+1 613 738 2221
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00
280 Catherine Street+1 613 566 3277
Monday00:00 - 00:00
Tuesday00:00 - 00:00
Wednesday00:00 - 00:00
Thursday00:00 - 00:00
Friday00:00 - 00:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00
355 St. Patrick St+1 613 236 3366
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 12:00
Sunday00:00 - 00:00
3788 Prince Of Wales Drive+1 613 692 3022
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00
550 Dealership Drive+1 613 825 5187
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00
  • 9
  • 8.8
  • 8.7
  • 8.7
  • 8.6
Recent reviews
2.0 Mediocre2021 May 04
Cons: They cancelled the booking a few days in advance and I was very upset as I had to vacate my apartment and needed the rental to do so
10.0 Excellent2021 Feb 04
Pros: The staff was excellent at both Enterprise locations - loved the vehicle - there was no surprises (e.g. switch of make/model). Great service.Cons: Pricey. But everything else was great! Thank you!!
10.0 Excellent2020 Aug 12
Cons: Drive back service
10.0 Excellent2020 Jul 27
Pros: The staff are nice and they make the effort to show you the car before you drive off.
3.2 Mediocre2020 Jul 14
Pros: They did not have an economy car available despite the fact that I had booked economy.Cons: The car was dirty. The attendant made an excuse to say she tried to clean up the car but in fact she did nothing. There was dirt in the trunk and around the hinges of the trunk door.
4.0 Okay2019 Jun 05
Pros: The staff at pick-up was super friendly.Cons: The interior of the car could have been cleaner. The drop-off experience could have been WAY better. They might be able to update their Computer System - 1 -easy access for local locations to change drop-off if that's what the customer is requesting, and 2 - have the ability to convert currency!
10.0 Excellent2019 Apr 08
Pros: It was easy in and out. Great car
10.0 Excellent2019 Feb 03
Pros: The service was really good. Staff was friendly, quick and efficient.Cons: I wish they would have told me about being able to give rides to customers who are going to a nearby address.
10.0 Excellent2019 Jan 09
Pros: Excellent customer service at the downtown location.
10.0 Excellent2019 Jan 08
Friendly and professionallyPros: Mario is very friendly and professionally to process the car rental.
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Rated #2
Alamo
8.5 Excellent (37 reviews)
1 location in Ottawa
Alamo
Locations in Ottawa
1003 Airport Parkway Private+1 613 737 7264
Monday07:30 - 23:00
Tuesday07:30 - 23:00
Wednesday07:30 - 23:00
Thursday07:30 - 23:00
Friday07:30 - 23:00
Saturday07:30 - 23:00
Sunday07:30 - 23:00
  • 8.8
  • 8.5
  • 8.4
  • 8.5
  • 8.2
Recent reviews
10.0 Excellent2020 Feb 10
Pros: Pick up was simple, drop off was easy, staff was very friendly and helpfulCons: More signage to help find the drop off location
9.2 Excellent2018 Nov 19
Pros: Last minute decent few.
7.6 Good2018 Aug 28
Price gougingCons: Price
2.0 Mediocre2018 Jun 19
Closed when I arrivedCons: I booked a car for a late evening arrival but when I arrived to pick up my car Alamo was already closed. Thankfully Avis was open and able to rent me a car
5.6 Okay2018 Jun 12
Decent, Unlikely to ReturnPros: Car upgrade, competitive weekend price.Cons: To extend rental for 24 hours was quoted to cost more than the entire total for previous 3 days - no flexibility to meet customer needs despite not needing the vehicle for another reservation.
9.6 Excellent2018 Jun 11
Cons: I wanted a smaller car but I got a Nissan Altima.
8.0 Excellent2018 May 20
Cons: Insurance too expensive
10.0 Excellent2018 Jan 05
I'm back with Alamo!Pros: Mgr. Kylie Lauzon was very helpful with my rental process and got me a car with snow tires as requested.Cons: Everything was fine- car was fresh
9.6 Excellent2017 Sep 08
ExcellentPros: The car was clean and in great condition. The drop off was quick and smooth. Pick up was fast given I had a copy of the reservation and maps were provided. Price was better than the other rental companies.Cons: I had made the reservation through Kayak the previous evening. Alamo check out desk didn't have the reservation, but luckily I had a paper copy. After they reviewed it, pickup was quick and painless.
10.0 Excellent2016 Nov 14
Pros: customer service - friendly!
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Rated #3
Hertz
8.1 Excellent (70 reviews)
6 locations in Ottawa
Hertz
Locations in Ottawa
1003 Airport Parkway Private+1 613 521 3332
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
1160 Newmarket+1 613 745 1396
Monday07:00 - 17:00
Tuesday07:00 - 17:00
Wednesday07:00 - 17:00
Thursday07:00 - 17:00
Friday07:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
170 Paul Benoit Drivewa+1 613 521 3294
Monday07:30 - 23:00
Tuesday07:30 - 23:00
Wednesday07:30 - 23:00
Thursday07:30 - 23:00
Friday07:30 - 23:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
1916 Merivale Road+1 613 228 0330
Monday07:30 - 23:00
Tuesday07:30 - 23:00
Wednesday07:30 - 23:00
Thursday07:30 - 23:00
Friday07:30 - 23:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
320 Catherine Street+1 613 241 7681
Monday07:00 - 17:00
Tuesday07:00 - 17:00
Wednesday07:00 - 17:00
Thursday07:00 - 17:00
Friday07:00 - 17:00
Saturday09:00 - 12:00
Sunday10:00 - 18:00
881 St. Laurent Blvd+1 613 746 6683
Monday07:30 - 23:00
Tuesday07:30 - 23:00
Wednesday07:30 - 23:00
Thursday07:30 - 23:00
Friday07:30 - 23:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
  • 8.1
  • 7.9
  • 8.2
  • 8.2
  • 8
Recent reviews
4.8 Okay2020 Nov 04
Pros: Noone was there when I dropped the car off. I found papertowel (used) in the car. Not acceptable at all given this is a Covid pandemic. I was told after I had booked the car that Costco members get a discount. The agents never really tell you about any features or benefits. When I showed up the woman was not there so I had to wait for her.
4.4 Okay2020 Sep 21
Pros: Nothing but the initial price of the car itself.Cons: Customer service, after hour return policy, initial and final inspection accuracy, insurance plans, ease of finding the rental place, and so many more.
2.0 Mediocre2020 Aug 29
Pros: The company cancelled on me!
5.6 Okay2020 Jul 27
Pros: The staff was okay. I was told the car was a new model but when I got in the car it smelled like marijuana. The AC was on and this is what it smelled like.
4.0 Okay2020 Jul 14
Pros: I had asked for an economy car but I was told that none were available despite the fact that I had booked economy.Cons: They should go outside with the customer to do an inspection of the car and to explain the features of the car.
6.0 Good2019 Oct 01
Cons: When someone rents a GPS it should have instructions with it or the operation be explained. I could not get sound out of it and old address kept coming up. It was night time rain and it seems all the City is in Construction, and the GPS does not work very dangerous.
10.0 Excellent2019 Jul 06
Pros: Both the pick up and drop off were very easy. Staff on both occassions were friendly and helpful.
10.0 Excellent2019 Jun 10
Pros: Simple and easy rental applicationCons: Just including the information about the insurance price
10.0 Excellent2019 May 05
Pros: Long hours and good carsCons: Accuracy of available cars, wanted a German car, got an American one instead, big difference in quality
6.0 Good2019 Mar 22
Pros: Friendly staff for pickup. Great downtown location.Cons: The vehicle check. According to the staff, the vehicle was damage free. Upon review, I found multiple areas with minor to moderate damage. This was rectified and an apology was given.
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Rated #4
Avis
8.5 Excellent (16 reviews)
11 locations in Ottawa
Avis
Locations in Ottawa
1003 Airport Parkway+1 613 739 3334
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday09:00 - 12:00
1255 Johnston Rd+1 613 692 9460
Monday07:00 - 17:00
Tuesday07:00 - 17:00
Wednesday07:00 - 17:00
Thursday07:00 - 17:00
Friday07:00 - 17:00
Saturday08:00 - 17:00
1899 Merivale Road+1 613 688 0397
Monday07:30 - 23:00
Tuesday07:30 - 23:00
Wednesday07:30 - 23:00
Thursday07:30 - 23:00
Friday07:30 - 23:00
Saturday08:00 - 17:00
Sunday10:00 - 18:00
2141 Saint Joseph Boulevard+1 613 841 9955
Monday07:30 - 23:00
Tuesday07:30 - 23:00
Wednesday07:30 - 23:00
Thursday07:30 - 23:00
Friday07:30 - 23:00
Saturday08:00 - 17:00
Sunday10:00 - 18:00
2150 Robertson Road+1 613 726 6596
Monday07:30 - 23:00
Tuesday07:30 - 23:00
Wednesday07:30 - 23:00
Thursday07:30 - 23:00
Friday07:30 - 23:00
Saturday08:00 - 17:00
Sunday10:00 - 18:00
2273 Gladwin Crescent+1 613 288 0935
Monday07:30 - 23:00
Tuesday07:30 - 23:00
Wednesday07:30 - 23:00
Thursday07:30 - 23:00
Friday07:30 - 23:00
Saturday08:00 - 17:00
Sunday10:00 - 18:00
345 Slater Street+1 613 232 2847
Monday07:30 - 23:00
Tuesday07:30 - 23:00
Wednesday07:30 - 23:00
Thursday07:30 - 23:00
Friday07:30 - 23:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
38 Edgewater Street+1 613 831 3380
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday10:00 - 18:00
449 Gladstone Avenue+1 613 238 3421
Monday07:30 - 23:00
Tuesday07:30 - 23:00
Wednesday07:30 - 23:00
Thursday07:30 - 23:00
Friday07:30 - 23:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
5835 Hazeldean Road+1 613 739 4430
Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
Saturday10:00 - 18:00
826 Clyde Avenue+1 613 724 4567
Monday07:30 - 23:00
Tuesday07:30 - 23:00
Wednesday07:30 - 23:00
Thursday07:30 - 23:00
Friday07:30 - 23:00
Saturday08:00 - 17:00
Sunday10:00 - 18:00
  • 8.5
  • 8.6
  • 8.5
  • 8.6
  • 8.3
Recent reviews
8.0 Excellent2020 Dec 05
Cons: Despite booking an intermediate on Kayak, the Avis received my booking as a compact. Thankfully, Avis found an intermediate car for me at a nearby location for no extra charge, which I appreciated. Seems like a miscommunication between the Kayak and Avis systems.
6.8 Good2020 Aug 28
Cons: We received quite a larger vehicle than booked as the type of vehicle we had booked was not available so I think the vehicle should have been the correct size. Also, the vehicle had Florida license plates and being in Canada and driving, because of the travel restrictions and people’s heightened stress, we didn’t feel comfortable driving in Canada with the Florida plates under Covid.
10.0 Excellent2019 Apr 10
Pros: After streetparking my mirror had been flopped back. Sure enough-two dents in the door - I had been side swiped. I reported to insurance and Avis Ottawa who were very calm and supportive. Returning the car, an employee immediately told me that it was old damage. Honest and clear service.
2.0 Mediocre2019 Feb 25
Cons: The rental place was supposed to open at 8 A.M. (as was indicated on their own front door), which was when my pickup was arranged for. I got there at 8:05 A.M. and waited until 8:25 A.M. until I had to find other arrangements to get to my appointment because no one showed up.
Rated #5
National
8.4 Excellent (7 reviews)
2 locations in Ottawa
National
Locations in Ottawa
1003 Airport Parkway Private+1 613 737 7023
Monday07:30 - 23:00
Tuesday07:30 - 23:00
Wednesday07:30 - 23:00
Thursday07:30 - 23:00
Friday07:30 - 23:00
Saturday07:30 - 23:00
Sunday07:30 - 23:00
226 Queen Street+1 613 232 3536
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 12:00
Sunday00:00 - 00:00
  • 8.5
  • 8.2
  • 8.5
  • 8.5
  • 8
Recent reviews
8.8 Excellent2019 May 03
Pros: Drop off wasnt that easy.
6.0 Good2018 Aug 05
Pros: People were niceCons: O had booking for 10 am, got there at 930. After checking waited 2 hr to get the car
10.0 Excellent2017 Aug 13
Excellent servicePros: They even offered an upgrade for a lower cost when we got there. Offered a GPS and ezpass for tolls.
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Rated #6
Budget
8.2 Excellent (25 reviews)
11 locations in Ottawa
Budget
Locations in Ottawa
1003 Airport Parkway+1 613 521 4844
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday09:00 - 12:00
1255 Johnston Road+1 613 692 9461
Monday07:00 - 17:00
Tuesday07:00 - 17:00
Wednesday07:00 - 17:00
Thursday07:00 - 17:00
Friday07:00 - 17:00
Saturday08:00 - 17:00
1899 Merivale Road+1 613 288 2828
Monday07:30 - 23:00
Tuesday07:30 - 23:00
Wednesday07:30 - 23:00
Thursday07:30 - 23:00
Friday07:30 - 23:00
Saturday08:00 - 17:00
Sunday10:00 - 18:00
2141 Saint Joseph Boulevard+1 613 837 9649
Monday07:30 - 23:00
Tuesday07:30 - 23:00
Wednesday07:30 - 23:00
Thursday07:30 - 23:00
Friday07:30 - 23:00
Saturday08:00 - 17:00
Sunday10:00 - 18:00
2150 Robertson Road+1 613 288 1288
Monday07:30 - 23:00
Tuesday07:30 - 23:00
Wednesday07:30 - 23:00
Thursday07:30 - 23:00
Friday07:30 - 23:00
Saturday08:00 - 17:00
Sunday10:00 - 18:00
2273 Gladwin Crescent+1 613 739 4231
Monday07:30 - 23:00
Tuesday07:30 - 23:00
Wednesday07:30 - 23:00
Thursday07:30 - 23:00
Friday07:30 - 23:00
Saturday08:00 - 17:00
Sunday10:00 - 18:00
345 Slater Street+1 613 288 2498
Monday07:30 - 23:00
Tuesday07:30 - 23:00
Wednesday07:30 - 23:00
Thursday07:30 - 23:00
Friday07:30 - 23:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
38 Edgewater Street+1 613 831 9090
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday10:00 - 18:00
443 Somerset Street West+1 613 232 1527
Monday07:30 - 23:00
Tuesday07:30 - 23:00
Wednesday07:30 - 23:00
Thursday07:30 - 23:00
Friday07:30 - 23:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
5835 Hazeldean Road+1 613 739 4430
Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
Saturday10:00 - 18:00
826 Clyde Avenue+1 613 724 1234
Monday07:30 - 23:00
Tuesday07:30 - 23:00
Wednesday07:30 - 23:00
Thursday07:30 - 23:00
Friday07:30 - 23:00
Saturday08:00 - 17:00
Sunday10:00 - 18:00
  • 8.1
  • 8.3
  • 8.2
  • 8.5
  • 8
Recent reviews
6.8 Good2020 Feb 13
Cons: When we booked the car for our trip we requested a Ford Focus or similar. This is a 4 door sedan. When we arrived we were given a Volkswagen Beetle. Not exactly what we were expecting or similar.
8.4 Excellent2019 Nov 15
Pros: Getting to the rental agency and eventually to the vehicle was very convenient.Cons: Agent was slightly confused about the fact that it was a one-way rental. After a long drive, the budget drop-off office had no bathrooms available, apparently, and I had to walk across four lanes of rush-hour traffic in the snow WITH LUGGAGE to use a bathroom at a coffee shop across the street! The agent there was aware of my obvious discomfort (made a comment to me about such) but didn't offer to hold my bags or allow me to use the staff bathroom even though I was a paying customer.
10.0 Excellent2019 Oct 15
Pros: Central drop off location, clean car
9.2 Excellent2018 Sep 10
Pros: upgraded free of charge to fully loaded vehicle...very niceCons: waiting for my wife to pick me up from the depot
6.0 Good2018 Aug 19
Rip off pricesPros: Drop off at Pearson T3 was quick and effucient.Cons: - CDN $800 for 4 days is a rip off - no hint of additiona insurance charges until pickup - car wad a gas guzzler that i was 'upgraded' to without a choice - hatch back with missing luggage cover - not very clean upon pickup - disabled sat nav - are you guys kidding - other agencues that I've used don't do this..
10.0 Excellent2018 Aug 12
Pros: Counter service excellent.
2.0 Mediocre2018 Jun 30
Cons: Dirty car at pick up
10.0 Excellent2017 Nov 05
Centraly located & easy to usePros: Very nice personnel working the counter. Easy to pick up and drop off after hours. Would use them again when in the area.
4.4 Okay2017 Oct 10
Pros: they did get on ready quicklyCons: I was 20 minutes early for my car, so one was not available. they did however get one ready for me quickly, it was very dirty in side the location of the rental car place was very very dirty and unprofessional looking.
2.0 Mediocre2017 Aug 16
Cons: Truck was the only available vehicle despite booking a small car. Massive increase in gas costs for trip. Terrible location to get to, and cost more than initial quote (thanks to USD). Back to Enterprise forever.
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Rated #7
Dollar
7.6 Good (1 review)
1 location in Ottawa
Dollar
Locations in Ottawa
881 St Laurent+1 613 746 6683
Monday07:30 - 23:00
Tuesday07:30 - 23:00
Wednesday07:30 - 23:00
Thursday07:30 - 23:00
Friday07:30 - 23:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
  • 10
  • 6
  • 6
  • 10
  • 6
Recent reviews
7.6 Good2020 May 15
Cons: We had purchased rental insurance through thinking we were doing the insurance through you but in actuality we later found out that tha insurance agency was a third part called Allianz Global Assistance. The car rental man did not have any record of that so when he asked if we wanted insurance I figured that the earlier transaction for purchase did not go through. In fact I later learned it had gone through and this I was charged for insurance twice.,,once by Allianz Global and a second time by the car rental man. Fortunately I was doing other online banking, noticed the charge from Allianz, disputed the charge with them and was refunded. If you are using a third party for insurance good idea to have open line of communication between you and them so that the customer doesn’t get duplicate charges as in my case.
Rated #8
Routes Car & Truck Rentals
6.2 Good (22 reviews)
1 location in Ottawa
Routes Car & Truck Rentals
Locations in Ottawa
2644 Leitrim Road+1 613 523 3003
  • 6.5
  • 6.7
  • 6
  • 6
  • 5.8
Recent reviews
6.0 Good2021 Apr 30
Pros: The orginal price was 209$ and they end up charging 349$. Also, on the site, it's state 500$ deposit, and once on site, they want 1500$ deposit.Cons: Price is a scam. Make sure of what the customer will pay. Really a scam !
6.0 Good2021 Apr 24
Pros: I scheduled my pick up at 8:00 since I was on a tight scheduled. John was helpful showed me the vehicle and did the walk-around with me. They also dropped me off at work which was fantastic.Cons: First off the $1500 hold is a bit excessive. The other thing is the scam with the unlimited mileage, don't advertise unlimited mileage if that is not the case knowing very well that once we have made the arrangements, the customer is at your mercy.
10.0 Excellent2018 Dec 16
Pros: Friendly, helpful staff. Great vehicle, great price, and a free shuttle to the airport.
3.6 Mediocre2018 Jun 25
Cons: They advertised Unlimited Mileage but only had 300 kms per day. I had to argue to get more kms included which was ridiculous. Pickup was slow and drop-off as well they took their sweet time, so it was a slow process both times.
2.0 Mediocre2018 Apr 24
I never rent a car from them againPros: NothingCons: They advertised "unlimited" mileage, which was not true. They didn't save a car that I have reserved. They told me that I cannot switch the name of renter to charge additional driver. They increased the amount of additional charge of a driver per day without approval. They offered me a car with full of scratches and missed two spots of damages if I didn't point out. I never rent a car from them again
8.4 Excellent2018 Apr 17
The company staff was excellentPros: Pickup and dropoff was easy and smooth. The shuttle from the airport was excellent and staff was very friendly and helpful.the vehicle was next to new and very clean.Cons: I reserved a compact but none were available so I was given a jeep wrangler. The vehicle itself was next to new and very clean but was uncomfortable and was a beast on gas. I spent almost as much on gas for the 3 days I had it as I did for the rental. Would like if they had more compact cars available
6.0 Good2018 Mar 08
Not the best Rental service for short term rentalsPros: The only good thing I can complement on Routes sevices was the receptionist I encountered with. No pick-up or drop-off is offer unless you're going to the YOW airport. The vehicle that I had smelled like smoke but yet they indicated no smoking in their vehicles. I'm a non-smoker so I was bothered by this. The price quote from kayak.com was different from what was presented at their office during pick-up and I their policy is to make a $1000 deposit which I found was outrageous for a two days car rental. I inquired about the discrepancies between the car rental price on kayak.com and in their system. To make the long story short, I ended up getting the price quote on kayak.com. I don't think I use their services again in the future. I'm still waiting for my deposit to be returned to my credit card.Cons: No pick-up or drop-off offered, $1000 deposit for a two days rental, and the vehicle had a cigarette smell in it.
2.0 Mediocre2017 Dec 08
poor communication and servicePros: nothingCons: The order confirmation said the location would be open until 11:30pm. They weren't and instead closed at 10pm. I was left stranded at the airport without a car. I had to take a taxi to my hotel. The next morning, I had to demand they pick me up and bring me to the location (which they did, but on their schedule, not mine.) Once I finally got to the rental counter, although I was able to PAY the FINAL bill with a debit card, I could not rent (credit card hold) with a debit card. They wanted a $500 (!) hold in order to rent a $90 car rental. I couldn't use my debit cards, so I asked to split the $500 across 2 credit cards. They couldn't do that either (not sure if it was incompetence or policy). I left without renting a car, angry, frustrated and going to their competitor.)
10.0 Excellent2017 Dec 03
Excellent Service and ValuePros: I was very impressed with the service, friendliness and professionalism of the business. It was fast, simple and easy. I wad picked up at the airport and brought to my car. It was an upgrade, beautiful Nissan Pathfinder with all the bells and whistles. I had to drop the car off quickly and it took them 1 minute to process my paperwork and then I had a private ride to the airport right to my gate. The whole experience was five star. Thank you Routes!Cons: There is nothing negative to say. It was honestly amazing!
2.0 Mediocre2017 Nov 18
Cons: They lie .They gave me unlimited But they charge me for 200 km Very bad company
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Rated #9
Europcar
6 Good (2 reviews)
5 locations in Ottawa
Europcar
Locations in Ottawa
305 Cumberland Street+1 613 232 2277
3347 Fallofield Road+1 888 412 3734
Monday07:30 - 23:00
Tuesday07:30 - 23:00
Wednesday07:30 - 23:00
Thursday07:30 - 23:00
Friday07:30 - 23:00
Go To Discount Automate Kiosk+1 613 667 9393
Please Go To Discount Counter+1 450 372 0941
Please Go To The Routes Counter+1 613 822 2409
  • 6
  • 6
  • 6
  • 6
  • 6
Recent reviews
10.0 Excellent2017 Dec 28
Great experience with DiscountPros: First time with this rental firm and I'll be back Quick pick up at airport Friendly efficient staff Great car
2.0 Mediocre2017 Aug 07
Didn't HappenPros: NothingCons: The fulfilling agency lost my reservation. I went off in my own to find a rental.
Discount Car & Truck Rentals
6 locations in Ottawa
Discount Car & Truck Rentals
Locations in Ottawa
1749 Bank Street N
200 Tremblay Rd
305 Cumberland St
3347 Fallowfield Rd
475 Chemin Mc Connell+1 819 282 1521
Ottawa airport+1 613 667 9393
Recent reviews
keddy by Europcar
4 locations in Ottawa
keddy by Europcar
Locations in Ottawa
** Please Go To Discount Counter **, 3347 Fallofield Road, Kingston+1 888 412 3734
305 Cumberland Street, Ottawa+1 613 232 2277
Call 613 667 9394 For Shuttle To- Discount// 1749 Bank Street+1 613 667 9394
Go To Discount Automate Kiosk, Inside The Via Rail 200 Tremblay Rd, Ottawa, K1G 3HS+1 613 667 9393
Recent reviews
Payless
2 locations in Ottawa
Payless
Locations in Ottawa
1255 Johnston Road+1 613 739 4430
Monday07:00 - 17:00
Tuesday07:00 - 17:00
Wednesday07:00 - 17:00
Thursday07:00 - 17:00
Friday07:00 - 17:00
Saturday08:00 - 17:00
2500 Palladium Dr Unit 1200+1 613 271 7935
Monday07:00 - 17:00
Tuesday07:00 - 17:00
Wednesday07:00 - 17:00
Thursday07:00 - 17:00
Friday07:00 - 17:00
Saturday08:00 - 17:00
Recent reviews
Sunnycars
2 locations in Ottawa
Sunnycars
Locations in Ottawa
1003 Airport Parkway Private
226 Queen Street
Recent reviews
Thrifty
2 locations in Ottawa
Thrifty
Locations in Ottawa
1003 Airport Parkway Private+1 613 238 8000
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
881 St Laurent+1 613 746 6683
Monday07:30 - 23:00
Tuesday07:30 - 23:00
Wednesday07:30 - 23:00
Thursday07:30 - 23:00
Friday07:30 - 23:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
Recent reviews
468 travelers who rented a car in Ottawa gave the car agency they used an average rating of 8.5

Car rental locations in or near Ottawa

Good to know

Most popular car type

Intermediate

When to book a rental car in Ottawa

Average daily price per month
Rental car prices as pick-up date approaches

Top tips for renting a car in Ottawa

  • Book your rental car in Ottawa at least 10 weeks before your trip in order to get a below-average price

FAQs about renting a car in Ottawa

  • Based on ratings and reviews from real users on KAYAK, the best car rental companies in Ottawa are Enterprise (8.7, 354 reviews), Alamo (8.5, 54 reviews), and Hertz (8.1, 81 reviews).

  • The average gas price in Ottawa is ₪15.46 per gallon over the past 30 days. Filling up a gas tank costs between ₪186 and ₪247, depending on the car size.

  • Intermediate (Toyota Corolla or similar) is the most frequently booked rental car type in Ottawa.

  • Take a look at our extensive car rental location map to find the best rental cars near you.

  • A Intermediate car rental in Ottawa costs ₪86 per day, on average.

  • A Mini car rental in Ottawa costs ₪63 per day, on average.