Guest reviews
Overall rating
8.5
Excellent
Based on 54 reviews
Cleanliness
8.7
Comfort
8.6
Pick-up/Drop-off
8.4
Value for money
8.3
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Pros
""Easy drop off, friendly service.""
(in 1963 reviews)
"Staff friendly & very helpful."
(in 2020 reviews)
"reliable flexible good customer service."
(in 556 reviews)
Cons
"I didn’t even get the car."
(in 2541 reviews)
"You don't accept debit cards"
(in 2455 reviews)
Recent reviews
Traveler rating
13
2
2
0
2
Find reviews that mention:
customer service
car was clean
great car
pick up and drop
friendly staff
quick and easy
great price
great service
great experience
picked up the car
car available
return the car
great value
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10.0
Pros: Pick up was simple, drop off was easy, staff was very friendly and helpful
Cons: More signage to help find the drop off location
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9.2
Pros: Last minute decent few.
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7.6
Price gouging
Cons: Price
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2.0
Closed when I arrived
Cons: I booked a car for a late evening arrival but when I arrived to pick up my car Alamo was already closed. Thankfully Avis was open and able to rent me a car
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5.6
Decent, Unlikely to Return
Pros: Car upgrade, competitive weekend price.
Cons: To extend rental for 24 hours was quoted to cost more than the entire total for previous 3 days - no flexibility to meet customer needs despite not needing the vehicle for another reservation.
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9.6
Cons: I wanted a smaller car but I got a Nissan Altima.
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8.0
Cons: Insurance too expensive
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10.0
I'm back with Alamo!
Pros: Mgr. Kylie Lauzon was very helpful with my rental process and got me a car with snow tires as requested.
Cons: Everything was fine- car was fresh
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9.6
Excellent
Pros: The car was clean and in great condition. The drop off was quick and smooth. Pick up was fast given I had a copy of the reservation and maps were provided. Price was better than the other rental companies.
Cons: I had made the reservation through Kayak the previous evening. Alamo check out desk didn't have the reservation, but luckily I had a paper copy. After they reviewed it, pickup was quick and painless.
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10.0
Excellent as usual!
Pros: Convenient and quick service. Staff work hard to ensure repeat customers. We'll be back.
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10.0
Nice and easy
Pros: Nice clean car and easy check in and check out.
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2.0
Booked online no cars on site
Cons: Able to book online but they had no cars available on site
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Where can I find Alamo car rentals in Ottawa?
Top tips for renting a car from Alamo in Ottawa
- Compact rental cars from Alamo in Ottawa are around 54% cheaper than other car types, on average