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10.0
I like the way customers are treated, flexibility, efficiency and excellent vehicle!Reviewed 2022 Aug 17
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10.0
I found almost 80$ for 5 hours a bit expensive.Reviewed 2022 Jul 02
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10.0
The large deposit required. You need to make the vehicle availability inclusive to ppl who don't have alot of credit cards as many of us don't want them.Reviewed 2022 May 29
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10.0
Just the location is terrible.Reviewed 2022 May 01
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10.0
It should have been made clear that off site pick up was to avoid the Airport surtax. This was not a problem and solved by a short taxi ride.Reviewed 2021 Sep 09
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10.0
The car was very clean and comfortable, rode very smoothly and quietly. I appreciated the fact that I did not have to return it to the downtown location but could leave it at the airport when I leave. Saves much time and effort when leaving on an early morning flight. The price quoted was very competitive. I will probably use Kayak again when I rent my next vehicle.Reviewed 2021 Aug 29
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4.8
Pros:Noone was there when I dropped the car off. I found papertowel (used) in the car. Not acceptable at all given this is a Covid pandemic. I was told after I had booked the car that Costco members get a discount. The agents never really tell you about any features or benefits. When I showed up the woman was not there so I had to wait for her.Reviewed 2020 Nov 04
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4.4
Pros:Nothing but the initial price of the car itself.Cons:Customer service, after hour return policy, initial and final inspection accuracy, insurance plans, ease of finding the rental place, and so many more.Reviewed 2020 Sep 21
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2.0
Pros:The company cancelled on me!Reviewed 2020 Aug 29
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5.6
Pros:The staff was okay. I was told the car was a new model but when I got in the car it smelled like marijuana. The AC was on and this is what it smelled like.Reviewed 2020 Jul 27
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4.0
Pros:I had asked for an economy car but I was told that none were available despite the fact that I had booked economy.Cons:They should go outside with the customer to do an inspection of the car and to explain the features of the car.Reviewed 2020 Jul 14
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6.0
Cons:When someone rents a GPS it should have instructions with it or the operation be explained. I could not get sound out of it and old address kept coming up. It was night time rain and it seems all the City is in Construction, and the GPS does not work very dangerous.Reviewed 2019 Oct 01
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