Find reviews that mention:
6.8
Cons:When we booked the car for our trip we requested a Ford Focus or similar. This is a 4 door sedan. When we arrived we were given a Volkswagen Beetle. Not exactly what we were expecting or similar.Reviewed 2020 Feb 13
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8.4
Pros:Getting to the rental agency and eventually to the vehicle was very convenient.Cons:Agent was slightly confused about the fact that it was a one-way rental. After a long drive, the budget drop-off office had no bathrooms available, apparently, and I had to walk across four lanes of rush-hour traffic in the snow WITH LUGGAGE to use a bathroom at a coffee shop across the street! The agent there was aware of my obvious discomfort (made a comment to me about such) but didn't offer to hold my bags or allow me to use the staff bathroom even though I was a paying customer.Reviewed 2019 Nov 15
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10.0
Pros:Central drop off location, clean carReviewed 2019 Oct 15
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9.2
Pros:upgraded free of charge to fully loaded vehicle...very niceCons:waiting for my wife to pick me up from the depotReviewed 2018 Sep 10
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6.0
Rip off pricesPros:Drop off at Pearson T3 was quick and effucient.Cons:- CDN $800 for 4 days is a rip off - no hint of additiona insurance charges until pickup - car wad a gas guzzler that i was 'upgraded' to without a choice - hatch back with missing luggage cover - not very clean upon pickup - disabled sat nav - are you guys kidding - other agencues that I've used don't do this..Reviewed 2018 Aug 19
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10.0
Pros:Counter service excellent.Reviewed 2018 Aug 12
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2.0
Cons:Dirty car at pick upReviewed 2018 Jun 30
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10.0
Centraly located & easy to usePros:Very nice personnel working the counter. Easy to pick up and drop off after hours. Would use them again when in the area.Reviewed 2017 Nov 05
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4.4
Pros:they did get on ready quicklyCons:I was 20 minutes early for my car, so one was not available. they did however get one ready for me quickly, it was very dirty in side the location of the rental car place was very very dirty and unprofessional looking.Reviewed 2017 Oct 10
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2.0
Cons:Truck was the only available vehicle despite booking a small car. Massive increase in gas costs for trip. Terrible location to get to, and cost more than initial quote (thanks to USD). Back to Enterprise forever.Reviewed 2017 Aug 16
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10.0
Really great service, reallu great car!Pros:I booked this car through a third party site and I was worried something would go amiss, but instead I got a warm reception from the location owner-manager, prompt service, and a really lovely vehicle that was clean and safe and fun to drive. Returning it was easy and again Bilal (I think?) was courteous and efficient. I was charged exactly the quoted price and I had a positive experience overall. I would use this company again.Reviewed 2017 Jul 22
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10.0
Pros:Perfect serviceCons:American made cars.Reviewed 2017 Jul 22
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