Book National car rentals in Ottawa

Reviews for National in Ottawa

Recent reviews

Traveler rating

Wonderful

8

Very good

2

Good

0

Okay

0

Fair

0

Mediocre

0

Poor

3

10.0

Excellent serviceReviewed 2023 Aug 15

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10.0

Everything was as announced. 👍Reviewed 2023 May 02

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8.0

We had to insist on checking the car conditions in our presence at drop off like we did for pickup. Else the practice is to do it later on and send the observations to the customer by emails.Reviewed 2022 Oct 26

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2.0

I arrived at the rental location at Ottawa International Airport with a Quebec driver's license and an Ontario health card. The employee there told me that because I had a Quebec driver's license, I needed 3 photo IDs and 2 phone numbers to rent. This is ridiculous because I have used my Quebec license to rent cars from airports in Montreal, Toronto, and Boston without issue. There was also no warning about this before I arrived at the airport. This forced my partner to also take an Uber to the airport to bring my passport, and so we departed more than an hour late and spent extra money on transit to the airport. They also told us that because we left at 5 p.m. in stead of 4 p.m., we'd be able to return the car at 5 p.m. instead of 4 without extra charges. But the contract they sent still said a 4 p.m. return time.Reviewed 2022 Sep 10

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8.0

The car wasn’t ready when we arrived but it was fine. The chap in the office was pretty good, got friendlier as we were there longer. He helped us out with our insurance and we were off. They offered to drive us back to the hotel after we returned the car but then reneged the offer and left us at a local Walmart. Not great …Reviewed 2022 Aug 18

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10.0

Great staff car smelled a bit like cigarettes but I told staff who marked it down and apologizedReviewed 2022 Aug 11

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10.0

Both keys were locked together by a metal strap so if you lost one key you lost them allReviewed 2022 Aug 11

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10.0

It was a great smooth experience for pick up and drop off. Team did very well, car was clean and new so no issues at all. Ofcourse being a long weekend, prices were a bit higher but that is expectedReviewed 2022 Aug 02

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10.0

Could not get better.Reviewed 2022 Jul 09

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2.0

I arrived at 4:55 for my 5 PM rental. Store was closed and no workers whatsoever. Definitely disappointed!Reviewed 2022 Mar 16

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10.0

Everything was excellent. The drop-of at the Ottawa airport was very easy and fast and very close to the departures entrance.Reviewed 2021 Oct 02

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10.0

Everything was great, our family really enjoys the car we have rent it. Ford Escape hybrid is the way to go when you are travelling. It only cost us less than $200 of gas by to travel 11 days around the east coast of Canada.Reviewed 2021 Sep 07

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• What is the most popular rental car from National in Ottawa?

  Mini (Dodge Grand Caravan or similar) is the most frequently booked rental car type from National in Ottawa.

• How many car rental locations does National have in Ottawa?

  National has 2 rental locations in Ottawa. Take a look at our National rental location map to find the best rental cars near you.

• Does National have a car rental location at the airport: Ottawa airport (YOW)?

  Yes

• Does National offer shuttle or airport pick-up services from Ottawa airport (YOW)?

  Yes