Book Enterprise car rentals in Ottawa

Reviews for Enterprise in Ottawa

Recent reviews

Traveler rating

Excellent

100

Good

16

Okay

7

Mediocre

13

Poor

0

Find reviews that mention:

car was greatgreat price

get the cargreat customer

car availablepick up and drop

staff was very helpfulcustomer service

great servicegreat experience

airport location

2.0

Cons:They cancelled the booking a few days in advance and I was very upset as I had to vacate my apartment and needed the rental to do soReviewed 2021 May 04

review from

10.0

Pros:The staff was excellent at both Enterprise locations - loved the vehicle - there was no surprises (e.g. switch of make/model). Great service.Cons:Pricey. But everything else was great! Thank you!!Reviewed 2021 Feb 04

review from

10.0

Cons:Drive back serviceReviewed 2020 Aug 12

review from

10.0

Pros:The staff are nice and they make the effort to show you the car before you drive off.Reviewed 2020 Jul 27

review from

3.2

Pros:They did not have an economy car available despite the fact that I had booked economy.Cons:The car was dirty. The attendant made an excuse to say she tried to clean up the car but in fact she did nothing. There was dirt in the trunk and around the hinges of the trunk door.Reviewed 2020 Jul 14

review from

4.0

Pros:The staff at pick-up was super friendly.Cons:The interior of the car could have been cleaner. The drop-off experience could have been WAY better. They might be able to update their Computer System - 1 -easy access for local locations to change drop-off if that's what the customer is requesting, and 2 - have the ability to convert currency!Reviewed 2019 Jun 05

review from

10.0

Pros:It was easy in and out. Great carReviewed 2019 Apr 08

review from

10.0

Pros:The service was really good. Staff was friendly, quick and efficient.Cons:I wish they would have told me about being able to give rides to customers who are going to a nearby address.Reviewed 2019 Feb 03

review from

10.0

Pros:Excellent customer service at the downtown location.Reviewed 2019 Jan 09

review from

10.0

Friendly and professionallyPros:Mario is very friendly and professionally to process the car rental.Reviewed 2019 Jan 08

review from

9.6

Excellent and Wonderful ExperiencePros:Loved the pick-up. Location was a tad ambiguous but overall the staff was effective and friendly. Gave me a huge upgrade! Thank you so much.Cons:Back up camera in vehicle did not work...Reviewed 2019 Jan 05

review from

10.0

Well DonePros:Excellent service at the front counter when I picked up the car.Reviewed 2018 Dec 06

review from

More

• 4.1 /10Hertz Car Rentals at Ottawa
• 6.0 /10Routes Car & Truck Rentals Car Rentals at Ottawa

• What is the most popular rental car from Enterprise in Ottawa?

  Economy (Hyundai Accent or similar) is the most frequently booked rental car type from Enterprise in Ottawa.

• How many car rental locations does Enterprise have in Ottawa?

  Enterprise has 16 rental locations in Ottawa. Take a look at our Enterprise rental location map to find the best rental cars near you.

• Does Enterprise have a car rental location at the airport: Ottawa airport (YOW)?

  Yes

• Does Enterprise offer shuttle or airport pick-up services from Ottawa airport (YOW)?

  Yes