Value for money
Distance to city center
Distance to airport
|"Beds and pillows extremely comfortable!"||(in 17 reviews)|
|"Staff was amazing and friendly."||(in 19 reviews)|
|"Room was very comfortable"||(in 24 reviews)|
|"Pool area vents very dirty"||(in 6 reviews)|
|"Pool area vents very dirty"||(in 6 reviews)|
|"Very high charge for parking."||(in 7 reviews)|
|room was great||in 62 reviews|
|staff were great||in 56 reviews|
|nice hotel||in 54 reviews|
|restaurant service||in 38 reviews|
|bed too soft||in 32 reviews|
|gym and pool||in 32 reviews|
|pool was closed||in 31 reviews|
|golf course||in 28 reviews|
|parking should be free||in 28 reviews|
|good food||in 23 reviews|
|comfy beds||in 21 reviews|
|hotel in the area||in 16 reviews|
|great location||in 15 reviews|
|excellent value||in 7 reviews|
|hot tub||in 5 reviews|
|ottawa||in 5 reviews|
|hockey game||in 4 reviews|
|changing channels||in 2 reviews|
It is near a high tech area and caters to lots of business corporation
The food in the restaurants and room service was excellent! The room was so comfortable I asked for their supplier of both beds and pillows. The location is in Kanata, a suburb of Ottawa which was where we needed to be. They have opened their doors to the locals to bring their children to play since the recent tornado. It is also in partnership with the Trent Jones Marshes golf course near by. We'd absolutely stay again. Underground parking is well lit and roomy,
My only complaint was the bag of ice they deliver to the room is too big to put in the ice bucket!
Mom and son getaway
Arcade pool and gym, and door staff, was excited to have dinner in lounge watching hockey game but a bit of a disappointment
We dont go out much so were very much looking forward to a relaxing dinner. It took over an hour to get 2 appetizers (crab dip and poa platter) while people around us arrived, ordered full mains after us, received meals and ate before we received ours. only explanation was that it was busy but doesn't explain others getting they're meals, same waitress. Also charged for 2nd pop my son never received. Left Hungary and thirsty. I know mistakes happen and usually never complain but didn't seem to get much empathy and put a damper on our rare outting
They provided a rubber mat for the tub very quickly.
The maids were inconsistent. One day they gave us shampoo etc. and one day they didn't.
Beauty and relaxation
Atmosphere was incredible
Was suggested that we upgrade our room for $30 so that we could have underground parking. Our truck did not fit in the parking so we had to park outside. We were not given any reimbursement for this. We would not have upgraded if we knew the truck wouldn't fit. The staff person was not even apologetic. We loved the hotel however would have thought there would have been something you could do to come sate not being able to park even though we paid for it.
Privacy, Food, Spa and walkway along golf course
Spa service was not very relaxing...expected better because the rest of the hotel is amazing. Needed a make up mirror in the living room since light in bathroom to dimm for make up application
The staff was amazing.Easy check in and out.
Easy access off main streets and away from noisy traffic.
rooms were very clean, well designed and attractive, would recommend strongly
I booked my reservation on line. When we arrived the desk staff had no record of my reservation. It took a manager to find my information and she upgraded my room which was a very smart move on her part. Perhaps more training required or more competent staff. The on line reviews that I read before booking did not accurately reflect how nice the hotel and rooms really were, they did the hotel a disservice.
Great luxury hotel. Good gym and pool.
When the waiter at breakfast asked me if I wanted coffee I didn't expect to be charged for it separately. Something as basic and natural as getting coffee with your breakfast should be obvious and not something to charge for - regardless of how special and wonderful you may think your coffee might be. This is the first time throughout my many years of traveling for business that I have been charged for a cup of coffee at the breakfast. Due to this I avoided eating at the restaurant throughout my week-long stay.
The staff were friendly and helpful with directions.there was an overall atmosphere of enjoyment. The bar was relaxing with the band that played.not too disturbing and interupting.you could hear yourself think.the room was clean and organized and accommodating.
I found that there were not enough pillows and the square pillow was useless. I wished there was a microwave in the room as we were there for a hockey tournament and with eating out for three days it would have been nice to have the use of a microwave.
the food was excellant. the room was very comfortable. We loved the pillows and the duvet. We will be returning
Ther wasn't a thing we did not like.
Nice, clean, good comfort
Breakfast options very limited and low value for money. Will not (and did not) eat there again. Room cleaning ok, but not maintenance as reading light in room did not function, clock had no battery
The room was comfortable, clean and bright.
I was unhappy with the brunch. We went to the dining room for breakfast, before 10:30 and they were taking down the 17.95 buffet and we ate off the lunch buffet for 27.95. That was disturbing.
The roon was immaculate, and ther were many complimentary items and services. The entire staff was extremely efficient and very friendly. I would recommend this hotel to anyone. It is by far the best we have ever stayed at.
Situated in Ottawa, Brookstreet Hotel - Ottawa West - Kanata provides 4-star accommodation, as well as a sauna and a heated pool. It also features a beauty centre, body treatments and a ballroom.
A wide range of premium services are available for guests of Brookstreet Hotel - Ottawa West - Kanata, such as valet parking, an express check-in and check-out feature and a 24-hour business centre. Staff are available 24 hours a day and can assist with booking tours and tickets. Also available for guests are a concierge, a games room and facial treatments.
Every modern room at the hotel offers a mini bar and all the essentials for a comfortable stay. Hot drinks can be brewed with the provided tea and coffee supplies.
Brookstreet Hotel - Ottawa West - Kanata has its own on-site restaurant, perfect for those who prefer to dine in. Alternatively, there are a variety of eating options nearby.
Ottawa Macdonald-Cartier International Airport is less than a 35-minute drive from the hotel. Parliament Hill, Royal Canadian Mint and Orleans are a brief car trip from the property.
based on 195 reviews
Value for money
Policies vary by room type and provider.
Brookstreet is located at 525 Legget Drive in Kanata, 18.9 km from the center of Ottawa. Canadian War Museum is the closest landmark to Brookstreet.
Check-in time is 16:00 and check-out time is 12:00 at Brookstreet.
Yes, Brookstreet offers free Wi-Fi.
No, Brookstreet does not offer free parking.
No, Brookstreet does not offer free airport shuttle service.
Brookstreet is 19.7 km from Ottawa. Brookstreet is 82 km from Ogdensburg.
Yes, Brookstreet is a pet-friendly hotel.
Yes, Brookstreet has a pool onsite.