Provincetown hotels near MacMillan Pier

Cons: There's nothing wrong

Cons: Would have liked to have been on the water.

Cons: The beds and pillows were not very comfortable.

Cons: Made reservation using your website online. When I arrived at the hotel less than 26 minutes after the reservation was made., the hotel desk staff Jen, told me she did not have the reservation and to wait a moment. We sat in a very pleasant Lobby had a cup of complementary coffee and waited, less than a few moments later, Jen said here's the reservation but you've made it for Sunday night not for tonight Saturday. I told her we would not be here Sunday night and did not know how that had to happen. She said we could have the room for the night but it was twice the price of what was booked online. It was unaffordable for me and I asked if it would be possible to just cancel the reservation, as it was an obvious error and the reservation had just been made. She was very nice and told me I would need to call kayak and she would take care of it on our end. We thanked her left and found other accommodations. On Monday I saw there was a charge to my credit card account from Colony cape inn, when I called the hotel on Monday and spoke to Mis Sheila she told me there would be no refund and was very rude and almost hostile. I explained exactly what it happened with making the reservation what the mistake was all the circumstances. She said there would be no refund of my deposit and she would have the general manager call me. He did a short time later his name was Steve and he was equally as rude and hostile. he told me several times that I needed to be more careful when making reservations and that this whole affair was my fault therefore the hotel should incur no cost. When I said we had hardly prevented them from RI renting the room as it had been such a short. Of time between the reservation and the cancellation, he told me that hotel had incurred a significant expense just using my credit card and now having to refund the deposit. I told him I would pay that amount and ask how much it was, all he would say was it was a significant amount. He ended the conversation by telling me I may have to wait up to 7 days for the refund. I was not expecting any refund but remarkably on Wednesday the money had been refunded. I don't know how the reservation mistake happened but it was a very upsetting experience and sure took a lot of time and aggravation to straighten out

Cons: If you lack a car, it's a mile to walk to downtown. Would have appreciated more flexibility from staff on checkout time and use of pool after checkout.

Cons: The fire pit was broken which was very disappointing

Cons: Nothing. We loved it.

Cons: A little pricey for the room

Cons: The mirror over the sink in the bathroom. You could not wash your face

Cons: Pool was not clean. Rooms need updates. For sure could be cleaner. Rates high.

Cons: Stained bathroom ceiling, too small of bathroom

Cons: Rooms really needed to refreshed and the bathrooms modernized.

Cons: The room is full of some air freshener that is artificial smelling and makes me sneeze. I had to walk a lot and go up stairs to get to my room. There's a lot of empty, wasted space. The art murals are ugly.

Cons: It was extremely rundown and dirty. Room service did not once clean. They would make the bed and fold our towels but not vacuum or actually clean.

Cons: My room was in the back section and the plastic furniture is an embarrassment and should be replaced.

Cons: The room was extremely humid like the sheets felt wet and towels do not dry at all. And there were dozens of flies and mosquitos! Far away from the scene,

Cons: Very in need of serious updating. No safety grab bars in tub shower. Concert floors no carpet. Poor communications with staff ie didn't know about continental breakfast until checkout. Over priced for dated hotel.

Cons: no elevators

Cons: This is a party hotel, so I would not recommend it for families. It's trying hard, but has some work to do. I would say it is similar to a Holiday Inn...in 1974.

Cons: Pool was too crowded to take advantage of and got a different answer each time we asked what the hours were. The "beach" across the street was not a locale where you would choose to spend a day, but the other beautiful local beaches are a short drive away.

Cons: The AC was not.working properly. The shuttle service was unorganized and so was the bike rental process. The staff was not friendly and welcoming.

Cons: The breakfast was not included. The floor of the room was cold cement. The cleaning staff was very noisy and started at 8am. There was only room for one person to sit down in our room. The other had to use the bed.

Cons: I wish that there were towel rods in the bathroom. Also, we were on a ground floor so we didn't have a table and chair in our room (in the second floor rooms it is on the balcony) which would have been nice. Next time I wont request Oceanview as it is really more of a "car view" on the first floor and we did pay extra to have it. To the person that wrote the review about a small bathroom - get a life - it's a hotel! That said it was the same size as our tiny NYC apartment. Who cares? If you don't like dogs and kids, not a place for you! Our neighbors in the room next store who were really loud - we didn't complain then because we thought it would be too awkward. (it happens)

Cons: The restaurant, pool and bar were closed.

Cons: This was my second time at the harbor Hotel. This time seemed a bit more rocky. There was never more than one person at the check in desk durning peak check in and checkout 11am and 3/4pm. Long lines. I do want to say that Cassie at the front desk was wonderful, but could have used a second person. Our first night no one cleaned the room or restocked the towels, which was disappointing.

Cons: needs more electric outlets - we only had one reliable one in the room for charging, it is the 21st century here

Cons: An iron and ironing board in every room would be good, simple uplift, especially given target market.