based on 10 reviews
Located in Puerto Morelos, Secrets Silversands Riviera Cancun All Inclusive-Adults Only is within a 20-minute drive of Cancun International Airport and offers a private beach, an outdoor pool and a rooftop terrace. It has a gym, as well as a sauna, 24-hour room service and a ballroom.
There are a variety of facilities at the resort that guests can enjoy, such as valet parking, an express check-in and check-out feature and a spa and wellness centre. In addition, the multilingual staff are available to offer assistance. It also has superb facilities for business meetings and events.
Secrets Silversands Riviera Cancun All Inclusive-Adults Only has 433 well-appointed rooms that are accompanied by a range of essential amenities to ensure guests have a comfortable stay. Also available are a pillow menu and a desk.
The resort features both restaurant and bar where guests can unwind of an evening with a meal and a drink. Eateries at the resort include Coco Café and Seaside Grill.
For those wanting to discover the great outdoors, Secrets Silversands Riviera Cancun All Inclusive-Adults Only is near popular fishing and scenic spots. It also provides an ideal base to explore Cancun and Playa del Carmen.
Services and conveniences
Parking and transportation
Things to do
Accessibility and suitability
Health and safety
Cons:In desperate need of a major renovation. The check in process is soley designed to get you to buy their upgrades and services so instead of having a quick check in; it is dragged on to over 30 minutes and then they pass you onto another person that tries to have you sign on to view their nearby upscale property; without disclosing that they will try to sell you HARD to join their vacation club.
Cons:Paying for an all-inclusive resort you expect everything to be all inclusive. Having the staff ask you to upgrade your room, or upgrade for a bottle of wine is unnecessary. Just be prepared to say no multiple times.
Cons:The complaints I have are hardly complaints. The floors in the rooms and hallways are pretty slippery when wet, which is quite often if you are coming from the pool/beach. The hotel had mentioned to us that they are renovating a handful of rooms at a time and trying out new tiles to help with this. As long as you are aware they can be slippery and don't try to sprint around, you'll be just fine. The only thing that bothered us, and it was an isolated issue that I don't hold over the entire resort, was an experience we had with a gentleman at one of the restaurants. On several occasions he was difficult to deal with and not wanting to accommodate groups. We were told before going that there may be an additional charge for dinner groups over 6, which we understood as they are setup to deal with smaller groups and couples. Every restaurant was more than helpful in seating the occasional group of 6-10 and never charged us for it...except for one. One host of a restaurant was determined to charge us for bottles of wine for the table or else our wait but be extended. If we bought wine our tables would be ready almost immediately, if we didn't buy wine it would be an hour. Again, this was an isolated incident and did nothing to dampen our moods...we would simply go to another restaurant and be seated immediately.
|Check in anytime after 15:00, check out anytime before 12:00|
|Cancellation/prepayment policies vary by room type and provider.|
Secrets Silversands Riviera CancunAdults Only is located at Bahia Petempich Sm12 Mz 31, 5.5 km from the center of Puerto Morelos. Crococun Zoo is the closest landmark to Secrets Silversands Riviera CancunAdults Only.
Check-in time is 15:00 and check-out time is 12:00 at Secrets Silversands Riviera CancunAdults Only.
No, Secrets Silversands Riviera CancunAdults Only does not offer free Wi-Fi.
No, Secrets Silversands Riviera CancunAdults Only does not offer free parking.
No, Secrets Silversands Riviera CancunAdults Only does not offer free airport shuttle service.
Secrets Silversands Riviera CancunAdults Only is 15.8 km from Cancún. Secrets Silversands Riviera CancunAdults Only is 42.8 km from Cozumel.
No, Secrets Silversands Riviera CancunAdults Only does not have a pool onsite.