Hotel Rl Salt Lake City

Not Impressed!

Modern Feel Comfortable Bed Pool, Hot Tub, and Exercise Room Refrigerator and Microwave

Slow-Check-in Untrained Staff Not Customer-Service Oriented at all Under Construction Hallway loud the entire night *Had a job interview and wanted to extend my checkout from 12 to 1 pm, this was denied and they wouldn't even accommodate holding my bags for pick-up when the interview ended at 12:30. I will never stay at this hotel again, it reminds me of a 2 star hotel with a modern feel. I would probably hire legitimate professionals in business attire to manage the front-end and not a bunch of hipster teenagers with no manners or customer service experience.*

- Floors were so dirty, they were never swept of cleaned. I wish I brought my own house slippers. It was disgusting! - Upon arrival, the coffee maker still had coffee in it. Housekeeping must have missed that detail...I requested another twice b/c they forgot to bring it the first time. The second time, the coffee maker arrived by way of an irate woman who made it seem like an inconvenience that she had to bring it to my room. On top of this, the one she brought was still DIRTY. I gave up and decided to buy my coffee off-property and that was an inconvenience to me. - Pillows were dirty and sheets felt unclean. To confirm my suspicion there were a pile of pillows at the hall by the elevators, they were all unbagged and just left there for everyone to see. Pretty gross to think that the pillows we put our heads on are just thrown on the floor only to be re-covered by linens when they had been touching dirty floors all day.

Liked the hard floors in the room.

Over all it was pretty terrible. There was no heads up about the construction and the fact that there was no room service. The lounge that actually provides food was way to expensive for the quality. We also asked guest services to bring up new shampoo, conditioner, body wash 3 times and no one came. Said breakfast was a part of the deal and got there and had to pay for breakfast. We thought by paying a little extra for the room we would have a better time and we sure did not. Will not be returning there.

Meh

Didn't like much of anything. Decent bacon. Giant TV.

Construction. Very very Slow wifi. Missing furniture from my renovated room. Rude staff at the desk (especially the ladies in the evenings). Disgusting coffee. Also very expensive for what it is. Very removed from downtown.