DoubleTree by Hilton San Antonio Downtown

DoubleTree by Hilton San Antonio Downtown

502 West Cesar East Chavez, San Antonio, TX 78207, United States
+1 210 224 7155

rate per night


based on 1,499 reviews

DoubleTree by Hilton San Antonio Downtown
Fri 09.06
Tue 13.06

About DoubleTree by Hilton San Antonio Downtown

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Enhanced cleaning
    This stay has committed to enhanced cleaning measures.Learn more

The DoubleTree by Hilton San Antonio Downtown is located within walking distance of the San Antonio River Walk and the University of Texas at San Antonio. Lackland Air Force Base can be reached in a short drive. This budget hotel has staff who speak English and Spanish. It is eight miles from San Antonio International Airport. The hotel has a total of 250 non-smoking, air-conditioned guest rooms and suites. There is a patio, paid private parking, and bicycle rentals at the hotel.

Each guest room at this hotel comes with a king bed or two full-size beds. There is a 40-inch high-definition television with premium cable, as well as deluxe coffee and tea, and a two-line telephone with voicemail. Upgraded wireless Internet is available and the rooms include a large desk with an ergonomic chair and lamp. The hotel also has suites with extra room for guests.

So Frio Bistro & Wine Bar is located inside the hotel and offers outdoor or casual dining options. It serves pub cuisine, beer, wine, and cocktails. Other restaurants in the area include Acenar, Biga on the Banks, Esquire Tavern, and Mi Terra Café & Bakery.

This hotel has business services that include a business center, meeting rooms, and complimentary printing. The hotel also has an ATM, baggage storage, coin laundry, a newsstand, and room service. Safety deposit boxes are available along with a fitness room and pool.

Photos of DoubleTree by Hilton San Antonio Downtown

Property safety measures

DoubleTree by Hilton San Antonio Downtown has implemented the following measures:
Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Latest deals for DoubleTree by Hilton San Antonio Downtown

Fri 09.06
Tue 13.06
Show deals with
Double Rooms(₪128 - ₪1,376)
Double room
bed type unknown
bed type unknown


2 double beds

2 double beds



₪322 totalSuperTravel
2 double beds

2 double beds



₪329 totalKAYAK
Standard Rooms(₪396 - ₪721)
Standard room
bed type unknown
bed type unknown


₪396 totalSuperTravel
bed type unknown
bed type unknown


₪408 totaltravelup
2 double beds

2 double beds



₪417 totalKAYAK
King Rooms(₪441 - ₪1,385)
King room
bed type unknown
bed type unknown


bed type unknown
bed type unknown


1 king bed

1 king bed



₪534 totalSuperTravel

Amenities at DoubleTree by Hilton San Antonio Downtown

  • Outdoor pool
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Tea/coffee maker
  • Coffee machine
  • Coffee shop
  • Business center
  • Flat-screen TV

Health and safety

  • Contactless check-in/check-out
  • Face masks for guests available
  • Physical distancing in dining areas
  • Physical distancing rules
  • CCTV in common areas
  • Enhanced cleaning
  • Hand sanitizer in guest accommodation and key areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation is disinfected between stays
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Safe
  • Guests can opt-out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • Disinfection of high-touch surfaces


  • Internet
  • Wi-Fi
  • Linens
  • Towels
  • Fire extinguisher
  • Shampoo
  • Free toiletries
  • Smoke alarms
  • Heating
  • Body soap
  • Air-conditioned
  • Trash cans
  • Conditioner

Services and conveniences

  • Conference rooms
  • ATM on-site
  • Ticket service
  • Business center
  • Wake-up service
  • Concierge service
  • Meeting/Banquet facilities
  • Room service
  • Key card access
  • Express check-out
  • 24hr front desk

Accessibility and suitability

  • Pets allowed on request. Charges may apply.
  • Roll-in shower
  • Increased accessibility
  • Elevator
  • Multi-lingual staff
  • Shower chair
  • Accessible by elevator
  • Adapted bath
  • No smoking
  • Upper floors accessible by elevator


  • Shower
  • Additional toilet
  • Bathtub
  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom

Media and entertainment

  • Radio
  • Flat-screen TV
  • Cable or satellite TV
  • Pay-per-view channels
  • TV


  • Restaurant
  • Bar/Lounge
  • Tea/coffee maker
  • Coffee machine
  • Coffee shop


  • Socket near the bed
  • Alarm clock
  • Clothes rack
  • Wardrobe or closet


  • Seating area
  • Telephone
  • Carpeted
  • Storage available


  • Laundry facilities
  • Laundry service
  • Iron and ironing board

Parking and transportation

  • Parking
  • Private parking


  • Balcony
  • Garden


  • Desk

Things to do

  • Gift shop


  • Fitness center


  • Outdoor pool

Reviews of DoubleTree by Hilton San Antonio Downtown

GoodBased on 1,499 verified guest reviews

Time of Year:
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Newest first
8.2 Very good
Pros:A real good place to stay, friendly staff, and really clean place, room service was great they maintain the room really clean.
7.7 Good
Pros:Room, staff,location and overall layout
Cons:Pool wasn't cleaned yet! And very limited parking for guests.
6.5 Okay
Cons:Rooms weren't ready
4.0 Mediocre
Pros:The shuttle drivers
Cons:The hotel smells bad The food is horrible
3.1 Poor
Pros:The only thing we truly liked was the "contagious, frank and sweet smile of the staff lady who clean room 622 for us. Her attitude, her generosity, but most of all, her professionalism outstanding " We truly believe that the Hilton Corporation should send the managers and front desk personnel to the same training program where the maintenance personnel goes and hopefully they will learn at least a bit of common curtesy.
Cons:The lack of curtesy, honesty and professionalism from the front desk. Management is nonexistent at the hotel there. Incapable of solving problems; what we got was a lot of excuses. We stayed at room 418 on 05-28-2016. People in room 419 had the tv at full volume; after several requests and trips to the front desk, we finally convinced the front desk to move us to a different room; we were moved to room 622 ; the air conditioning system in this room is extremely noisy. Needles to say we were not able to sleep at all that night. We checked out the next day and refund for one night is being processed. We strongly believe that we should get a refund for the night of the 28. We had stayed at the Double Trees in Houston and Dallas, but sadly the one in San Antonio is horrible; even the cookies are not the same quality as the ones in the other hotels. Jose Minas
8.2 Very good
Pros:Every employee that I met was very helpful and friendly. They always said hello and asked if I needed anything. The shuttle service to the area attractions was a nice bonus. (One of the shuttles could stand to have the interior repaired).
Cons:Our room smelled bad. I realized the odor was coming from the bathroom. Everything was clean and well stocked but there was a bad odor. It was wet musty old smell. So maybe just the age of the building-not really sure but I did dread going to the bathroom.
8.0 Very good
Pros:Very comfortable beds!
Cons:We had to pay $15 for parking, which was fine. But when we returned to our hotel for the night there was no parking available. The garage was full of cars that had no parking tags. We complained and they ended up refunding our $15 fee.
10.0 Wonderful
Pros:The beds were extremely comfortable and the restaurant good.
9.4 Wonderful
Pros:Friendly staff. Comfortable rooms. The shuttle service makes it easy to major destinations.
Cons:Location is not the best, but the free shuttle service compensates for location.
10.0 Wonderful


502 West Cesar East Chavez, San Antonio, TX 78207

What's nearby

  • Market Square0.5 km
  • Spanish Governor's Palace0.8 km
  • Cathedral of San Fernando0.9 km
  • San Antonio River Walk1.2 km
  • Majestic Theatre1.3 km
  • La Villita Historic Arts Village1.4 km
  • The Alamo1.7 km
  • Tower of the Americas2 km
  • Hemisfair Park2 km
  • Institute of Texan Cultures2.2 km
  • San Antonio Museum of Art2.6 km
  • Japanese Tea Garden5 km



Check in anytime after 16:00, check out anytime before 12:00


Cancellation/prepayment policies vary by room type and provider.

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Distance to city center

1.0 km

Nearest Airport

San Antonio

Distance to airport

12.6 km