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|"The beautiful gardens and flowers."||(in 38 reviews)|
|"Beautyfull location and very friendly staff"||(in 126 reviews)|
|"GREAT value for an exceptional room!"||(in 193 reviews)|
|"Room was very dirty and outdated."||(in 230 reviews)|
|"Expensive resort fee for a dumpy hotel."||(in 95 reviews)|
|"Disgustingly dirty filthy hotel!"||(in 130 reviews)|
|room was old||in 731 reviews|
|pay for parking||in 521 reviews|
|great location||in 438 reviews|
|worst hotel||in 327 reviews|
|friendly staff||in 318 reviews|
|resort fee||in 239 reviews|
|construction noise||in 125 reviews|
|per day||in 91 reviews|
|beautiful grounds||in 88 reviews|
|front desk||in 68 reviews|
|nice pool||in 34 reviews|
|san diego||in 32 reviews|
|fashion valley||in 18 reviews|
|close to shopping||in 13 reviews|
large rooms in tower
they were testing the fire alarm but they lost control of the alarm system and the alarm in the rooms kept going off for a few hours
I like that they are upgrading their facility. The drawback is that the hotel only offers bare bones in the meantime. Hopefully the upgrades give this hotel the boost it needs.
Staff could’ve been friendlier, the “bar” was unattended for a bit, I could’ve poured myself a drink. Seems like there was no one around half the time.
Construction yet ok.
Location was good. Small cafe was nice. Staff was helpful. Rooms were large and beds comfortable. Once renovated, this hotel will be nice, especially for large groups.
First room smelled musty and balcony adjoined another on corner so no privacy without pulling curtains. Staff let us change to better room but all rooms in renovated tower were booked by a group. No hot water one day due to construction problem nearby. Facilities are dated but being renovated. Some trash in parking lot never cleaned up over our 6 day stay.
Room smelled like someone defecated and then it was scrubbed into the old blue carpet that covers the whole place. We requested a new room that didn’t smell and the tv didn’t work in that room. We were too exhausted to request another room. Place is 20 years overdue for a renovation. Decor and furniture belong in 1989. Oh and not the mention the huge 1 inch gap at the bottom of the door to the room that was wide open for insects to crawl in and the air conditioned air to seep out of the room. Don’t come here! Ps.. good luck finding a parking spot near your room.
Unexpected fees, confirmed a king bed, was given a fold out couch bed that was a queen, dirty patio (underwear, cig butts, trash)
Not Worth The Price
Location, staff, wi-fi.
Old property, uncomfortable mattress, small bathroom, sink and tile cracked, a/c was either on or off...no degrees, very noisy with very poor windows that didn't seal out much noise. Furniture felt old and cheap. With all that there's a $20 per night parking fee and an $18 per day "resort fee." There was nothing resort about it. I'm sure it was state of,the art when it was built but it's long past it's best days.
Comfortable bed and nostalgic large room.
Not well maintained giving the room a grungy feel. Housekeeping staff needs more training. The planned remodel will help this property, but if the staff does not learn how to appreciate and accommodate guests, the change will only be on the surface.
Awful, old, and dirty
The renovated rooms were somewhat nice.
The air conditioner made an awful knocking sound, you could hear EVERY little thing outside, the construction was a huge mess, very cheaply put together. The sheets smelled like mildew. A couple of the white pillow cases had, what appeared to be, blood on them.
Beautiful Gardens & Great Staff
Bellman were the best! Helped me with luggage & getting around expansive grounds via electric carts. Very nice gift shop.
At times front desk & concierge desk were so overwhelmed/understaffed, it just wasn't worth the wait in line for service. Because of these lines/wait times, some seating is necessary on that side of lobby, or a number system for those who can't stand to wait in line.
More of a motel than a resort.
$19 for parking per day and an extra $15 for resort fee. Ridiculous. The shower/bath tub was clogged when I was using it. The fan raddled like crazy. Furniture very worn out. The entire place seemed run-down. I paid over $200 per, what a rip off for a place like this.
The only problem was Internet speed
I liked the room. It was large, comfortable, and clean. The beds were made and towels changed daily. The grounds take a bit of map-reading to figure out, but were clean and picturesque.
The location is not the most convenient, but the nearby Trolley stop brought me easily to Old Town. The food was OK, nothing special. The Internet was always available, but was not the quickest. That could be a problem, as it was at the Computer Science Teachers conference I attended!
Not for gluten-free or foodies!
Though grounds and buildings and exteriors clearly need refreshening, room in tower interior and bedding was updated and clean, and right next to parking lot a 10 min stroll to convention center. Glad we packed lightly with rolling luggage as self serve.
Convention food was bland, worse than summer camp, even banquet food was bland, 8 days with no hot meals for gluten free except for on last couple days bland dishwater-like soup finally labeled gluten-free. Quinoa cold salad was delicious - also only offered one day and leftovers in buffet next day - glad I tried it but overheard others afraid to try as assumed made with unhealthy canned peas and carrots, but was actually cut fresh raw cucumber celery and carrot. Should have offered rate reduction. Survived on the 24 hr carrot and celery sticks and whole fruit as breadless hot dogs and cold tasteless canned tuna did not appeal to me and boiled eggs was onlything i could eat from breakfast buffet of cereals and wheatladen pastries, no hot breakfast offered at all. Hot meals that I could not eat were nothing special either - nothing chef made - just unbag from freezer and dump in buffet warmers - breaded chicken strips, chilimac, penne and sauce, lasagne, alfredo pasta. Escaped to mall - True Food and PJ Changs had gluten free variety of selections but had to pay out of pocket - even onsite restaurant charged extra to substitute as I saw no gluten friendly options labeled.
The Town and Country San Diego is a dog-friendly hotel which is about a 20-minute drive from San Diego International Airport. This hotel is located in the middle of Mission Valley for easy access to all the most popular attractions and sites of the city. The hotel is classically styles with plenty of amenities for visitors in town for business or pleasure.
The guestrooms at Town and Country San Diego include deluxe guestrooms and larger suites for families or groups. There is a large range of options in terms of rooms with garden and tower settings along with everything in between. The rooms are air conditioned and feature work desks and seating areas for comfort. They also come equipped with a coffee machine and the private bathroom includes a hairdryer. Each guest can enjoy free Internet in the many non-smoking rooms.
The grounds of the hotel offers three pools, a fitness center, and a restaurant. It is located near to a trolley stop, golf, and Fashion Valley shopping experiences. Guests are near the 1,200-acre Balboa Park which include theaters, museums, and the San Diego Zoo. Other attractions nearby include Legoland California, Qualcomm Studio, and the Riverwalk Golf Course.
There are restaurants onsite for guests which include the trailer bar, Trixie, casual lunch and dinner café, Terrace Café, and snacks and breakfast on the go from the Market. In room delivery is also available for pastries, sandwiches, salads, pizza, and more. Off site are several other restaurants for guests to enjoy.
based on 1,433 reviews
Policies vary by room type and provider.
All existing Town and Country San Diego reservations made before April 1, 2020 that are for arrivals through June 30, 2020 can be changed or canceled at no charge up to 24 hours before your scheduled arrival. This includes Advance Purchase Rate reservations. Any Town and Country San Diego reservation you make between April 2, 2020 and June 30, 2020 – for any future arrival date – can be changed or canceled at no charge up to 24 hours before your scheduled arrival. This includes Advance Purchase Rate reservations. For more information, visit the Hyatt Response to COVID-19 page.
Town and Country San Diego is located at 500 Hotel Circle North in Mission Valley West, 5.3 km from the center of San Diego. Old Town San Diego State Historic Park is the closest landmark to Town and Country San Diego.
Check-in time is 15:00 and check-out time is 11:00 at Town and Country San Diego.
Yes, Town and Country San Diego offers free Wi-Fi.
No, Town and Country San Diego does not offer free parking.
No, Town and Country San Diego does not offer free airport shuttle service.
Town and Country San Diego is 4.2 km from San Diego. Town and Country San Diego is 30.6 km from Tijuana Rodriguez.
Yes, Town and Country San Diego is a pet-friendly hotel.
Yes, Town and Country San Diego has a pool onsite.
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.