Hotel Zetta San Francisco, a Viceroy Urban Retreat

Hotel Zetta San Francisco, a Viceroy Urban Retreat

55 5th Street, San Francisco, CA 94103, United States
+1 415 543 8555

rate per night


based on 312 reviews

Hotel Zetta San Francisco, a Viceroy Urban Retreat
Tue 17.05
Wed 18.05
ProviderNightly total

About Hotel Zetta San Francisco, a Viceroy Urban Retreat

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Clean and Tidy
    This stay has listed several different cleanliness practices.

Set in San Francisco, Hotel Zetta San Francisco is within walking distance of Union Square Plaza and provides free wireless internet access in all areas. The hotel is also ideally situated within a five-minute walk of Powell Street Station.

There are a range of facilities available to those staying at Hotel Zetta San Francisco, such as an express check-in and check-out feature, a 24-hour reception and a concierge. Additionally, the multilingual staff are on hand to provide assistance. The hotel also offers a well-equipped fitness centre.

All rooms are air conditioned and equipped with a coffee maker, a flat-screen TV and a refrigerator. They all come with a private bathroom that has bathrobes, a hair dryer and a shower.

Hotel Zetta San Francisco has its own on-site restaurant, convenient for those who prefer to dine in. In the evening, guests are invited to wind down in the comfortable lounge bar. Guests can also try one of the many bars and cafés in the local area.

This SoMa hotel is located in an area popular with tourists and is close to the Society of California Pioneers, Moscone Center and the San Francisco Museum of Modern Art. 555 Mission Street and the American Conservatory Theater are a short walk away.

Photos of Hotel Zetta San Francisco, a Viceroy Urban Retreat

Rooms available at Hotel Zetta San Francisco, a Viceroy Urban Retreat

Tue 17.05
Wed 18.05
Show deals with
Premier Rooms(₪1,821)
Premier room
1 king bed

1 king bed



₪1,821 totalExpedia
Double Rooms(₪982)
Double room
2 double beds

2 double beds



₪982 totalExpedia
Deluxe Rooms(₪790 - ₪1,422)
Deluxe room
1 king bed

1 king bed



₪790 totaltravelup
bed type unknown
bed type unknown


₪920 totalPriceline
2 double beds

2 double beds



₪1,020 totalPrestigia
King Rooms(₪935 - ₪1,188)
King room
1 king bed

1 king bed



₪935 totalPriceline
bed type unknown
bed type unknown


₪1,188 totalwihp
Superior Rooms(₪773 - ₪1,188)
Superior room
bed type unknown
bed type unknown


₪773 totaltravelup
bed type unknown
bed type unknown


1 king bed

1 king bed



Amenities at Hotel Zetta San Francisco, a Viceroy Urban Retreat

  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Tea/coffee maker
  • Coffee machine
  • Valet parking
  • Business center
  • Wi-Fi available in all areas
  • Flat-screen TV

Health and safety

  • Daily housekeeping
  • Contactless check-in/check-out
  • Physical distancing in dining areas
  • Physical distancing rules
  • First-aid kit
  • Enhanced cleaning
  • Hand sanitizer in guest accommodation and key areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Safe
  • Delivered food is securely covered
  • Guests can opt-out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • Disinfection of high-touch surfaces

Services and conveniences

  • ATM on-site
  • Ticket service
  • Business center
  • Wake-up service
  • Safety deposit box
  • Concierge service
  • Meeting/Banquet facilities
  • Room service
  • Key access
  • Key card access
  • 24hr front desk

Media and entertainment

  • Radio
  • Flat-screen TV
  • Shared lounge/TV area
  • Cable or satellite TV
  • Streaming service
  • TV
  • Smartphone dock

Accessibility and suitability

  • Pets allowed on request. Charges may apply.
  • Increased accessibility
  • Elevator
  • Multi-lingual staff
  • Hypoallergenic
  • Allergy-free room
  • No smoking


  • Shower
  • Bidet
  • Spa bath
  • Hairdryer
  • Toilet
  • Bathrobe
  • Private bathroom


  • Wi-Fi available in all areas
  • Free toiletries
  • Shampoo
  • Heating
  • Body soap
  • Air-conditioned
  • Conditioner


  • Restaurant
  • Bar/Lounge
  • Tea/coffee maker
  • Refrigerator
  • Food can be delivered to guest accommodation
  • Coffee machine


  • Ironing service
  • Laundry facilities
  • Laundry service
  • Iron and ironing board


  • Family rooms
  • Seating area
  • Telephone
  • Storage available


  • Socket near the bed
  • Alarm clock
  • Wardrobe or closet


  • Fax/photocopying
  • Laptop safe
  • Desk

Things to do

  • Game room
  • Table tennis
  • Pool table

Parking and transportation

  • Valet parking


  • Fitness center


  • Massage

Reviews of Hotel Zetta San Francisco, a Viceroy Urban Retreat

GreatBased on 312 verified guest reviews

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Newest first
4.0 Mediocre
Pros:The elevator
9.7 Excellent
Pros:Location - pretty central to everything, and if not we could always take an uber. Modern interior Game room was fun and utilized Staff was very friendly and helpful
9.7 Excellent
Pros:- Great staff, very friendly & helpful!! - Perfect setting for a weekend getaway in SF. - Our Room: We had the Jr Suite. It was a good size, very trendy. It was great for our bachelorette party. The room came with a JamBox, which was very much appreciated since I forgot to pack mine! - Location was good for our use. The hotel is 1 block from the BART so it's easy to get around from there.
Cons:- Couch bed wasn't terribly comfortable, but when has there ever been a comfortable couch bed... I was fine trading that for the larger room. I was told that the king bed was great!
9.7 Excellent
Pros:Staff was very accommodating Decor was cool. Great location
Cons:I'd rather see a coffe maker in the room than the espresso machine
2.0 Bad
Cons:Reservation 11 months ago and fully paid for room. They cancelled two days before saying they were overbooked But still had rooms for sale at much higher price Don't trust this hotel. Second time they cancelled but won't happen again
9.4 Excellent
Pros:Large room, nice bathroom, overly public space (including a "playroom" which wasn't for kids but they were free to use), and a great bar that was buzzing but always had seats! Staff were very friendly and engaging. Didn't use onsite restaurant - breakfast looked a little limited for kids but various diners and cafes nearby. Great spot near muni and cable cars and Westfield shopping centre. Good for union square without being union square
Cons:Restaurant menu looked fab for adults but not for kids for breakfast. Otherwise nothing negative
4.0 Mediocre
Pros:Very nice gym w/ 2 treadmills, 2 elliptical machines with lcd screens, and one cycle. Good selection of free weight dumbbells. Great machine weight with a variety of exercises. Towels, fruit and even sparkling water. A good touch was the disposable headphones. Also has a nice game room; ping pong, big wooden jenga blocks, shuffle board, pool table. Location is great, very trendy art and generally polite staff.
Cons:I asked for a quite room on the inside. I was assigned a very loud room which did not have dual pane windows and was woken at about 5am to what sounded like loud trash trucks. My sheets were not changed from a previous guests' stay. I found long strands of hairs under the covers as well as short pubic hair through out the bed sheets. Since it was already 4 am, I was too tired to deal with it, so I slept on top of the covers with a thin blanket from the closet. I was pretty disgusted. I was in a rush the next morning to get to Moscone Center, but did inform the front desk. They sent housekeeping to change the sheets and left me a note w/ water and a chocolate bar. I also realized that I was missing a bathroom vanity rug on my first night. The hotel room is very small with hardwood floors through out and an old rug around the bed. On the last day of my 2 night stay I had a pretty bad incident in the bathroom with a shattered glass pendant light shade. The bathroom ceiling drops down and I could touch the ceiling by simply raising my arms (I'm 6ft tall). The designer decide to hang a ceiling pendant light despite the low ceiling with a glass shade. While drying myself after a shower, when I raised my arms, my hands hit the glass shade leaving me showered with shattered glass! This is quite dangerous and I'm lucky I didn't get cut badly, only a nick on my right knuckle. I don't think management handled the situation very well. I generally just found issues with the cleanliness of the hotel; dust around the night stands and the closest, unchanged sheets, noisy rooms. I would not recommend this hotel unless they get their act together.
9.7 Excellent
Pros:The staff were very accommodating .
Cons:They only had 2 treadmills


55 5th Street, San Francisco, CA 94103

What's nearby

  • Museum of Modern Art0.6 km
  • Asian Art Museum0.9 km
  • Grace Cathedral1.1 km
  • Cable Car Museum1.3 km
  • Exploratorium2.1 km
  • Lombard Street2.3 km
  • Fisherman's Wharf2.8 km
  • Pier 393 km
  • Musée Mécanique3 km
  • Palace of Fine Arts4.2 km
  • Alcatraz5 km
  • Walt Disney Family Museum5 km



Check in anytime after 15:00, check out anytime before 12:00


Cancellation/prepayment policies vary by room type and provider.

FAQs when booking at Hotel Zetta San Francisco, a Viceroy Urban Retreat

  • Hotel Zetta San Francisco, a Viceroy Urban Retreat is located at 55 5th Street in SoMa, 0.9 km from the center of San Francisco. Museum of Modern Art is the closest landmark to Hotel Zetta San Francisco, a Viceroy Urban Retreat.

  • Check-in time is 15:00 and check-out time is 12:00 at Hotel Zetta San Francisco, a Viceroy Urban Retreat.

  • Hotel Zetta San Francisco, a Viceroy Urban Retreat is 18.2 km from San Francisco. Hotel Zetta San Francisco, a Viceroy Urban Retreat is 18.3 km from Oakland.

  • Yes, Hotel Zetta San Francisco, a Viceroy Urban Retreat is a pet-friendly hotel.

Nearby hotels and places to stay

Good to know

Value for money


Distance to city center

0.9 km

Location rating


Nearest Airport

San Francisco

Distance to airport

18.2 km