|"Great supermarket across the street"||(in 7 reviews)|
|""Very clean, and great location""||(in 28 reviews)|
|"The room was very comfortable."||(in 39 reviews)|
|"The whole property was first class"||(in 1 review)|
|"They charged a resort fee."||(in 4 reviews)|
|"Room was very small."||(in 21 reviews)|
|staff was very friendly||in 144 reviews|
|room was nice||in 117 reviews|
|great hotel||in 89 reviews|
|great location||in 66 reviews|
|pool and jacuzzi||in 60 reviews|
|customer service||in 55 reviews|
|close to beach||in 42 reviews|
|front desk||in 38 reviews|
|across the street||in 35 reviews|
|breakfast was not included||in 31 reviews|
|san juan||in 20 reviews|
|chip cookies||in 9 reviews|
|hilton doubletree||in 9 reviews|
|great stay||in 7 reviews|
|first class||in 5 reviews|
|golf cart||in 5 reviews|
|resort fee||in 4 reviews|
|take our trash||in 4 reviews|
|late checkout||in 3 reviews|
Great staff. Clean
Don’t like frosted glass bathroom door. Lacks privacy
No free breakfast
Poool open24 hour a thumbs up!
Lost my eyeglasses , i called first they say they found one and later no trace of them.. .strange.
Good location, everything was clean, great staff.
Parking not included.
Clean Rooms and Friendly Staff
Live that the rooms were clean and modern. Staff was super friendly and helpful.
It was a bit of a walk to hot spots. If you're ok with walking 10 minutes or more to the nearest hot spot then your stay will be a walk on the beach!
Hotel staff were friendly and informative. All areas of hotel were very tidy. I felt very welcomed and appreciated during my stay.
The foot sham on the bed had stains. Cleaning service did not clean the glasses we used in the room. Hallways were quite cold for my taste. A bit pricey. Seems to be the norm in San Juan.
free cookies and ping pong table. staff was very friendly
Lobby smelled like sewage. there was a stain on one of the towels. The bed comforter looked dirty, but I think it was actually the stuffing just clumped together from washing many times.
It was a wonderful experience. The staff was warm and friendly, and the room was immaculate.
Precios altos, el area de la picina pequeña y tenia muchas ojas. Me cobraron dos veces la trasancion y no me ofrecieron algún descuento o estadia. Aun espero por mi credito de vuelta.
Gave us access to Isla Verde Marriott courtyard facilities as well. Staff was great! Across the street from a supermarket, near plenty of restaurants.
Hotel menu was unimpressive, pool area not attached to the beach, but really there is a ton to like about this hotel!
House keeping. They took too long to clean our floor.
Daily Resort Charge will be added to the room rate and includes: Access to our Beach Club w/ lounge chairs, umbrellas & beach towels, use of bicycles, in-room bottled water, guest internet access, business center services. The Doubletree by Hilton San Juan, a modern full-service hotel, offers a wonderful balance of relaxed comfort and the hospitality for which San Juan is known. Enjoy upscale amenities and location in the popular Condado area of Puerto Rico’s capital city. Stay within walking distance of sandy beaches and the best casinos. Our beautifully appointed hotel is only 3 miles from the Old San Juan historic district and 5 miles from San Juan International Airport (SJU). Our freshly renovated hotel has much to offer business and leisure travelers alike, with contemporary guest rooms and executive accommodations that include in-room conveniences like 32in flat screen TV, MP3 clock radio, high-speed internet access, microwave and mini-fridge, and luxurious Sweet Dreams beds. Enjoy the finest in regional and international cuisines at one of our hotel restaurants, serving breakfast, lunch and dinner daily. Or, enjoy your favorite beverages and cocktails in sophisticated surroundings. Additionally, our guests have use of hotel amenities that include: A state-of-the-art Precor-equipped Fitness Center Spa Room - massage appointments available In-room dining Private courtyard with sparkling, tropical pool and whirlpool Complimentary wireless internet access in lobby and pool areas Stay productive and connected in our Business Center, providing fax, photocopying, and secretarial services as well as complimentary high-speed internet access. We’re close to nearby Hato Rey and the Milla de Oro business and banking district, San Juan’s New Convention District, and Plaza Las Americas Shopping Center. The Doubletree San Juan hotel has 4 versatile meetings rooms with modern A/V and connectivity capabilities. We offer complete support services to facilitate your important conference, seminar, luncheon, business meeting or family reunion for up to 60 guests, including themed events that can be custom-designed to your unique specifications. Our hotel is a short walk away from exciting San Juan nightlife and casino district with dozens of tempting restaurants, cafes and shops. For the more adventuresome, San Juan rum bars, pubs and nightclubs offer excitement. Also within walking distance are the Puerto Rico Museum of Arts and Luis A. Ferre Performing Arts Center. Old San Juan, home to the centuries-old fortresses El Morro and San Cristobal, charms with its cobblestone streets and amazing museums, and no visit to San Juan is complete without visiting the old town’s historic and cultural sites. When you visit San Juan, our professional and caring hotel staff looks forward to welcoming you to the Doubletree and beautiful Puerto Rico with our signature warm chocolate chip cookie at check-in.
based on 612 reviews
Policies vary by room type and provider.
All reservations at DoubleTree by Hilton San Juan – even non-cancellable stays – on or before June 30, 2020, are eligible for a full refund. For more information, visit the Hilton Corporate Response to COVID-19 page.
DoubleTree by Hilton San Juan is located at 105 Avenida De Diego in Santurce, 4.9 km from the center of San Juan. Museo de Arte de Puerto Rico is the closest landmark to DoubleTree by Hilton San Juan.
Check-in time is 16:00 and check-out time is 11:00 at DoubleTree by Hilton San Juan.
Yes, DoubleTree by Hilton San Juan offers free Wi-Fi.
No, DoubleTree by Hilton San Juan does not offer free parking.
No, DoubleTree by Hilton San Juan does not offer free airport shuttle service.
DoubleTree by Hilton San Juan is 3.5 km from San Juan Isla Grande. DoubleTree by Hilton San Juan is 6.6 km from San Juan Luis Munoz Marin Intl.
Yes, DoubleTree by Hilton San Juan has a pool onsite.
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.