I have a great experience here at Hyatt House San Juan! Everything clean, excellent staff service, beautiful and comfortable room.
3 stars
Hyatt House San Juan
615 Ave Fernandez Juncos Distrito de Convenciones, San Juan 00907, Puerto Rico
San Juan, Puerto Rico
See location+1 787 977 5000Photos of Hyatt House San Juan
Overview
The Hyatt House San Juan is an aparthotel located near the Puerto Rico Convention Center. This 3-star property offers a complimentary breakfast buffet for guests and complimentary WiFi throughout the property. Guests of the hotel can visit the Pan American Pier, Port of San Juan, and Castillo de San Cristóbal. San Juan Munoz Marin International Airport is an 11-minute drive from the property.
This extended-stay property has parking available for a daily fee. There are 126 apartments available at this smoke-free hotel, which is also close to the beach. The hotel offers an outdoor pool and lounge area for guests, a restaurant and bar, and a terrace space. The onsite business center and fitness center are open 24 hours. The Hyatt House San Juan also offers a complimentary grocery shopping service for guests and daily housekeeping is available.
The front desk offers 24-hour service and reception. Pet-friendly accommodations are available with a limit of two per room and a weight limit of 50 pounds. The hotel offers a coffee shop, a snack bar, and a pool table, as well. The front desk can assist with tours and tickets, dry cleaning and laundry service, luggage storage, and other guest needs.
All guest apartments include air conditioning, coffee makers, a desk, refrigerator, microwave, and mp3 docking station. flat-screen TVs with premium channels and a private bathroom with a shower are also included. There are also a limited number of accessible guest rooms and premium suites with bay views.
Latest deals for Hyatt House San Juan
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Hyatt House San Juan
- Outdoor pool
- Fitness center
- Bar/Lounge
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Shuttle service (free)
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
Kitchen
- Wine glasses
- Dishwasher
- Oven
- Microwave
- Kitchenware
- Stovetop
- Tea/coffee maker
- Toaster
- Refrigerator
- Coffee machine
- Dining area
- Kitchen
Accessibility and suitability
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
- Accessible by elevator
- Hypoallergenic
- Adapted bath
- No smoking
- Upper floors accessible by elevator
- Designated smoking area
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Trash cans
General
- Family rooms
- Sea view
- Seating area
- Sofa
- Telephone
- Carpeted
- Privacy curtain
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Services and conveniences
- Business center
- Wake-up service
- Meeting/Banquet facilities
- Mini-market on site
- Bottle of water
- 24hr front desk
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Things to do
- Beach access
- Board games/puzzles
- Game room
- Pool table
Parking and transportation
- Shuttle service (free)
- Parking
- Private parking
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Bedroom
- Alarm clock
- Sofa bed
- Wardrobe or closet
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Dining
- Snack bar
- Bar/Lounge
- Dining table
Family friendly
- Cribs available
- Kid-friendly buffet
- Complimentary breakfast
Outdoor
- Terrace/Patio
- Grill
Health and safety
- Daily housekeeping
Fitness
- Fitness center
Pool
- Outdoor pool
Reviews of Hyatt House San Juan
8.7
Very good
1325 verified ratings
Wonderful
860
Very good
181
Good
123
Okay
59
Fair
41
Mediocre
24
Poor
37
Summary of reviews
Guests say
Guests appreciated the hotel's location, especially its proximity to the cruise pier and local attractions. The staff received high praise for their friendliness and professionalism. However, several reviews highlighted issues with cleanliness, particularly concerning unpleasant odors in some rooms. Additionally, many guests were disappointed with the breakfast choices and the overall service, mentioning problems with housekeeping and availability. While some accommodations were well-suited for families, the hotel's amenities and service could benefit from improvement.AI-Generated from customer reviews
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Score by provider
8.7 out of 10
660 reviews
8.3 out of 10
24 reviews
7.3 out of 10
4 reviews
9.4 out of 10
4 reviews
All reviews
Cons (-) Breakfast potatoes. I would like a more veggie friendly breakfast
Pros (+) You are a few miles from the pier at Hyatt House. Good complimentary breakfast.
Pros (+) Friendly staff, all in good condition, everything is new. The location is in the San Juan convention center district, we book it for a convention and we walk to all the activities. Nice view to the harbor and the cruise line. If you are traveling to take a cruise (Royal Caribbean terminal) it just right there. Overall is a 4 star hotel.
Location
615 Ave Fernandez Juncos Distrito de Convenciones, San Juan 00907
What's nearby
- Condado Beach0.9 km
- Museo de Arte de Puerto Rico2.5 km
- Castillo de San Cristobal2.8 km
- The Poet's Passage3.1 km
- Plaza de Armas3.2 km
- Viejo San Juan3.3 km
- Paseo de la Princesa3.3 km
- Catedrál de San Juan Bautista3.3 km
- La Fortaleza3.4 km
- San José Church3.5 km
- San Juan National Historic Site3.5 km
- Museo de Las Americas3.6 km
Policies
Check-in/Check-out | Check in anytime after 16:00, check out anytime before 11:00 |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Hyatt House San Juan
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Hyatt House San Juan
Nearby hotels and places to stay
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See most recommended stays in San JuanGood to know
Value for money | 8.1 |
|---|---|
Distance to city center | 2.4 km |
Nearest Airport | San Juan Isla Grande |
Distance to airport | 1.0 km |