3 stars
The Ivy Hotel
1149 Magdalena Avenue Condado, San Juan 00907, Puerto Rico
San Juan, Puerto Rico
See location+1 787 289 9191Photos of The Ivy Hotel
Latest deals for The Ivy Hotel
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at The Ivy Hotel
- Free Wi-Fi
- Business center
- Cable or satellite TV
- Hairdryer
- Express check-out
- 24hr front desk
- Increased accessibility
- Air-conditioned
- Elevator
- Designated smoking area
Accessibility and suitability
- Elevator
- Designated smoking area
- Increased accessibility
Services and conveniences
- Business center
- Express check-out
- 24hr front desk
Basics
- Free Wi-Fi
- Air-conditioned
Media and entertainment
- Cable or satellite TV
Bathroom
- Hairdryer
Pool
- Pool
Reviews of The Ivy Hotel
7.1
Good
542 verified ratings
Wonderful
189
Very good
81
Good
79
Okay
53
Fair
55
Mediocre
24
Poor
61
Guests say
Guests appreciated the hotel's prime location, highlighting its proximity to attractions, restaurants, and the beach. Many reviewers had serious concerns with the service, mentioning unhelpful staff, long check-in delays, and a lack of proper hospitality. Cleanliness was another frequent issue, with reports of unclean rooms and inadequate maintenance.AI-Generated from customer reviews
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Score by provider
7.2 out of 10
167 reviews
5.8 out of 10
1 review
8.1 out of 10
2 reviews
7.7 out of 10
3 reviews
Mystery charge of $500 was put on my card. When I called they were able to refund my card, but it was a lot of money that randomly got charged to my card. Keep an eye on your bank statement or credit card app. They didn’t charge me on my bill, I found it later. They were cool when I called, but it took some explaining. Also there is no parking at the location, and the road in front has very limite...
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Pros (+) This is a very nice hotel well located near restaurants and beach. Very clean and spacious
Cons (-) The hotel has no parking but its ok as they advertise it
Pros (+) Great stuff, young and responsible Felt like family.
Cons (-) Not really brand new hotel, don't expect 5***** but u ll enjoy it
Pros (+) I can say that I liked the area in which the hotel is located...
Cons (-) Unfortunately the staff has no sense of hospitality ... There was a young gentleman working with glasses can't pronounce his name starts with an H, from the moment we got there before check-in and knew that that our only option was to store our luggage when we asked to do, in a not so hospitable tone he said "that's all you can do" every time we had a question he seem to be on the phone away from ...
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Location
1149 Magdalena Avenue Condado, San Juan 00907
What's nearby
- Condado Beach0.8 km
- Museo de Arte de Puerto Rico1.1 km
- Ocean Park2.3 km
- Plaza las Americas3.7 km
- Castillo de San Cristobal4.2 km
- The Poet's Passage4.6 km
- Plaza de Armas4.7 km
- Viejo San Juan4.7 km
- Catedrál de San Juan Bautista4.8 km
- Paseo de la Princesa4.8 km
- La Fortaleza4.9 km
- San José Church4.9 km
Policies
Check-in/Check-out | Check in anytime after 16:00, check out anytime before 10:00 |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at The Ivy Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price