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Value for money
Distance to city center
|San Juan Luis Munoz Marin Intl|
Distance to airport
|"The staff was nice and helpful."||(in 11 reviews)|
|"Clean rooms, pool, nice staff."||(in 6 reviews)|
|"Great location and clean hotel."||(in 4 reviews)|
|"No parking, and wasn't clean well, shower liner with mold."||(in 3 reviews)|
|"Hot water was not working in the evening"||(in 2 reviews)|
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Nice. Clean and well located
This is a very nice hotel well located near restaurants and beach. Very clean and spacious
The hotel has no parking but its ok as they advertise it
Location, nice stuff
Great stuff, young and responsible Felt like family.
Not really brand new hotel, don't expect 5***** but u ll enjoy it
An unfortunate disappointed in such a great area..
I can say that I liked the area in which the hotel is located...
Unfortunately the staff has no sense of hospitality ... There was a young gentleman working with glasses can't pronounce his name starts with an H, from the moment we got there before check-in and knew that that our only option was to store our luggage when we asked to do, in a not so hospitable tone he said "that's all you can do" every time we had a question he seem to be on the phone away from the desk ... Our keys didn't work for room so we had to keep getting exported to our room every time we left the room ... This was quite inconvenience ...when we asked where the nearest parking garage w when we asked where the nearest parking garage was, it be grudgingly stepped outside to point out it while he was on the phone ...The young lady who was working who wore a blue shirt and had long dark hair tried hard to make up for the incomviniences but really couldn't offer anything.. For such a beautiful area this hotel really needs to step up their game ... having worked in the hospitality industry for years I was very disappointed I had a much better experience at an Airbnb nearby .. I will not stay at this hotel ever again and I will never recommend it I rather spend a few extra dollars and get the hospitality that my business deserves ...
With a stay at The Ivy Hotel San Juan in San Juan (Condado), you'll be a 3-minute walk from Casino del Mar at La Concha Resort and 14 minutes by foot from Condado Beach. Featured amenities include a business center, express check-out, and a 24-hour front desk.
based on 127 reviews
Value for money
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Reviews about The Ivy Hotel San Juan
Most Popular Landmarks
- Condado Beach 0.8 km
- Museo de Arte de Puerto Rico 1.2 km
- Ocean Park 2.3 km
- Plaza las Americas 3.7 km
- Castillo de San Cristobal 4.2 km
- The Poet's Passage 4.6 km