Sheraton Puerto Rico Hotel & Casino

4 stars
200 Convention Boulevard, San Juan 00907, Puerto Rico
San Juan, Puerto Rico
8.7
Very good
based on 1015 reviews
1,015 reviews
Fr 14.11
-
Sa 15.11
1 room, 2 guests
Deals from
₪781
/Cheapest rate per night
Room type
Provider
Nightly total
King room
₪781
Double room
₪782
Standard room
₪839
92 more Sheraton Puerto Rico Hotel & Casino deals
92 more Sheraton Puerto Rico Hotel & Casino deals
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Situated in San Juan, Sheraton Puerto Rico Hotel & Casino is an easy drive from Old San Juan and the Fort San Felipe del Morro. It features a gym, as well as a Jacuzzi, an outdoor pool and free Wi-Fi.

There are a range of facilities available to those staying at Sheraton Puerto Rico Convention Center Hotel & Casino, including express check-in/check-out, sauna and car hire. It offers a relaxing stay with in-house spa services including massage, and boasts views of San Juan Bay Marina that can be admired while unwinding.

All the stylish rooms at Sheraton Puerto Rico Hotel San Juan provide a desk, plus all the necessities for a comfortable stay.

Breakfast, lunch and dinner are served daily at Choices Restaurant, as are local and American specialties. District Lounge is an ideal spot to have a beverage before heading out to discover the best of the local nightlife.

The resort provides a convenient place to explore nearby Ocean Park Beach and Castillo San Cristobal, as well as everything the local area has to offer. Guests can also easily visit attractions nearby, including Condado Lagoon.

8.7
Very good rating
Based on 1,015 verified guest reviews

Latest deals for Sheraton Puerto Rico Hotel & Casino

Fr 14.11
Sa 15.11
Traditional room
1 king bed
₪855
nightly with fees
1 king bed
₪858
nightly with fees
1 king bed
₪913
nightly with fees
Standard room
1 king bed
₪839
nightly with fees
bed type unknown
₪850
nightly with fees
bed type unknown
₪1,104
nightly with fees
Superior room
2 queen beds
₪1,067
nightly with fees
1 king bed
₪1,099
nightly with fees
2 double beds
₪1,206
nightly with fees
Queen room
bed type unknown
₪1,016
nightly with fees
2 queen beds
₪1,042
nightly with fees
2 queen beds
₪1,058
nightly with fees
Double room
2 double beds
₪782
nightly with fees
2 double beds
₪866
nightly with fees
2 double beds
₪897
nightly with fees
Executive room
bed type unknown
₪1,871
nightly with fees
1 king bed
₪2,070
nightly with fees
1 king bed
₪2,259
nightly with fees
King room
bed type unknown
₪781
nightly with fees
bed type unknown
₪800
nightly with fees
1 king bed
₪805
nightly with fees
Deluxe room
1 king bed
₪1,140
nightly with fees
2 queen beds
₪1,272
nightly with fees
1 king bed
₪1,409
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Sheraton Puerto Rico Hotel & Casino

  • Outdoor pool
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Valet parking
  • Shuttle service (free)

Services and conveniences

  • ATM on-site
  • Business center
  • Car rental
  • Wake-up service
  • Concierge service
  • Meeting/Banquet facilities
  • Public transport tickets
  • Room service
  • Tour desk
  • Key card access
  • Express check-out
  • 24hr front desk
  • Safety deposit box
  • Bottle of water

Basics

  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Trash cans
  • Conditioner

Dining

  • Packed lunches
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Snack bar
  • Tea/coffee maker
  • Coffee machine
  • Dining area
  • Dining table

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Hypoallergenic
  • No smoking
  • Non-feather pillow
  • Pets allowed on request. Charges may apply.
  • Increased accessibility
  • Roll-in shower
  • Elevator
  • Adapted bath

Things to do

  • Gift shop
  • Eco tourism
  • Beach access
  • Casino
  • Fishing
  • Board games/puzzles
  • Bingo
  • Evening entertainment
  • Cooking classes

Pool and spa

  • Infinity pool
  • Spa
  • Hot tub
  • Outdoor pool
  • Pool towels
  • Steam room
  • Massage
  • Sauna

General

  • Window
  • Family rooms
  • Storage available
  • Sea view
  • Seating area
  • Sofa
  • Telephone
  • City view

Health and safety

  • Daily housekeeping
  • Physical distancing in dining areas
  • Property is cleaned by professional cleaning companies
  • Hand sanitizer in guest accommodation and key areas
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • Delivered food is securely covered
  • Safe

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Pay-per-view channels
  • Radio
  • Shared lounge/TV area
  • TV

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower
  • Shower cap
  • Toilet
  • Toilet paper

Outdoor

  • Garden
  • Terrace/Patio
  • Beach chairs
  • Beach towels
  • Balcony

Bedroom

  • Feather pillow
  • Socket near the bed
  • Alarm clock
  • Sofa bed
  • Clothes rack

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board

Family friendly

  • Babysitting or child care
  • Cribs available
  • Child pool
  • Kids meals

Parking and transportation

  • Parking
  • Shuttle service (free)
  • Valet parking

Workspace

  • Fax/photocopying
  • Desk

Fitness

  • Fitness center

Reviews of Sheraton Puerto Rico Hotel & Casino

8.7
Very good
1015 verified ratings
Wonderful
614
Very good
110
Good
92
Okay
50
Fair
46
Mediocre
29
Poor
74

Summary of reviews

Guests say
Guests appreciated the hotel's great location, cleanliness, and friendly staff. The pool area received positive mentions, and many enjoyed the amenities offered. However, some guests reported issues with service, value for price, and noise disturbances during their stay.
AI-Generated from customer reviews
Cleanliness9 out of 10
Location9 out of 10
Pool8 out of 10
Service2.5 out of 10
Value for Price2 out of 10
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All reviews

9.7
Wonderful
Loraine M, Sept 2019
Pros (+) staff there is the best KATERINA was amazing
Cons (-) loud nosises from other rooms I could hear everything
10
Wonderful
Diana, Apr 2018
Pros (+) Service was fast! The staff was wonderful! The facilities very well kept and they where always making sure I had what I needed.
Cons (-) I LOVED EVERYTHING! I have nothing to complain about. Nothing was bad!! VERY WELLA ORGANIZED!
8.0
Very good
Anonymous, Jan 2018
Pros (+) We enjoyed the proximity to Old San Juan and the friendly staff. The room was very comfortable and the WIFI worked well even after the hurricane when not many working WiFi signals could be found. We also enjoyed the infinity pool and the gym. Zen Spa was also great, relaxing and the therapists very helpful.
Cons (-) However we were overcharged a small amount by Zen Spa and it’s been over a week since our stay and we haven’t been reimbursed for the mistake by the Zen Spa staff. It’s looking like we will have to go there again personally to take care of the problem.
8.0
Very good
Myriam, Jan 2018
Cons (-) Limited choices restaurants
10
Wonderful
Gloryl, Sept 2017
Pros (+) the infinity pool and the service as well as the area
Cons (-) no minibar
8.0
Very good
Anonymous, Jun 2017
Pros (+) I think the staff was very friendly and helpful. The guys who work at the pool bar and the breakfast staff who works in the cafe. However I would say the front desk staff was my favorite. Thank you so much for making my vacation one of the best vacation ever!
7.7
Good
Anonymous, Feb 2017
Pros (+) Love the casino love the Metropole restaurant love the pool
Cons (-) I don't like it there is not a beach in the hotel
10
Wonderful
Anonymous, Jan 2017
Pros (+) I loved the Club Lounge. The breakfast was superb. Every staff member I interacted with was super friendly and helpful.
Cons (-) The food was very expensive and to be honest, the yellow walls reminded me of a high school (and not the good kind).
7.7
Good
Anonymous, Nov 2016
Pros (+) Hotel is clean and friendly staff
Cons (-) Location isn't the best taxi to old San Juan was about 15.00 dollars each way. No restaurants nearby so you have to get a taxicab and can become costly.
10
Wonderful
Jose, Sept 2016
Pros (+) The cleanliness was great, housekeeping department was extraordinary. The people at the Cafe on the lobby were great.
Cons (-) Some of the staff at the front desk were not that polite as I was expecting since I am an SPG member.

Location

200 Convention Boulevard, San Juan 00907

What's nearby

  • San Juan Bay Marina0.6 km
  • Fort San Jeronimo1.1 km
  • Condado Beach1.1 km
  • Luis Muñoz Rivera Park1.2 km
  • Parque del Tercer Milenio1.3 km
  • Parque Central de San Juan1.7 km
  • Museo de Arte Contemporaneo de Puerto Rico1.7 km
  • National Guard Museum1.8 km
  • The Capitol of Puerto Rico2.2 km
  • Centro Europa2.4 km
  • Castillo de San Cristobal2.7 km
  • Viejo San Juan3.1 km

Policies

Check-in/Check-out

Check in anytime after 16:00, check out anytime before 11:00

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

When to book a room at Sheraton Puerto Rico Hotel & Casino

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Sheraton Puerto Rico Hotel & Casino

  • Where is Sheraton Puerto Rico Hotel & Casino located?

    Sheraton Puerto Rico Hotel & Casino is located at 200 Convention Boulevard in Santurce, 2.3 km from the center of San Juan. San Juan Bay Marina is the closest landmark to Sheraton Puerto Rico Hotel & Casino.

  • When is check-in time and check-out time at Sheraton Puerto Rico Hotel & Casino?

    Check-in time is 16:00 and check-out time is 11:00 at Sheraton Puerto Rico Hotel & Casino.

  • Does Sheraton Puerto Rico Hotel & Casino offer free Wi-Fi?

    Yes, Sheraton Puerto Rico Hotel & Casino offers free Wi-Fi.

  • How far is Sheraton Puerto Rico Hotel & Casino from the airport?

    Sheraton Puerto Rico Hotel & Casino is 0.8 km from San Juan Isla Grande. Sheraton Puerto Rico Hotel & Casino is 9.4 km from San Juan Luis Munoz Marin Intl.

  • Does Sheraton Puerto Rico Hotel & Casino have a pool?

    Yes, Sheraton Puerto Rico Hotel & Casino has a pool onsite.

  • How does KAYAK find such great Sheraton Puerto Rico Hotel & Casino hotel deals?

    KAYAK scours the web for all room deals available at Sheraton Puerto Rico Hotel & Casino in San Juan and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Sheraton Puerto Rico Hotel & Casino and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Sheraton Puerto Rico Hotel & Casino.

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4-star hotel
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Good to know

Value for money

Distance to city center

Nearest Airport

Distance to airport

8.3
2.3 km
San Juan Isla Grande
0.8 km

Everything you need to know for your stay in San Juan