SureStay Hotel by Best Western Santa Cruz
516 Water Street, Santa Cruz, CA 95060, United States
+1 831 426 6111From
₪265
Cheapest
rate per night
6.6
Okay
based on 314 reviews
About SureStay Hotel by Best Western Santa Cruz
- Hotel RoomYou’ll have a private room with all the hotel’s amenities
- Enhanced cleaningThis stay has committed to enhanced cleaning measures.Learn more
- FreebiesThis stay includes Wi-Fi, Breakfast, and Parking for free
Located within walking distance of Santa Cruz Metro Bus Station, Ramada Limited Santa Cruz Water Street offers guests an ideal base while in Santa Cruz. It is ideally positioned for those wanting to visit the area's popular attractions.
Guests of Ramada Limited Hotel Water Street Santa Cruz can unwind in the outdoor pool. For an easy and effortless arrival and departure experience, guests can benefit from the express check-in/check-out kiosk.
Every comfortable room at Ramada Limited Santa Cruz provides a refrigerator, plus all the necessities required for an enjoyable stay. They are also equipped with a microwave, a hair dryer and cable/satellite channels.
For those who enjoy exploring local eateries, there is a wide range within walking distance. The Mission Santa Cruz is a brief walk away.
Photos of SureStay Hotel by Best Western Santa Cruz
Property safety measures
SureStay Hotel by Best Western Santa Cruz has implemented the following measures:Heightened sanitation
Daily cleaning, increased availability of sanitation products.
Social distancing measures
Lobbies with safe social distancing.
Streamlined check-in and check-out.
Minimal contact with hotel personnel and other guests.
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Amenities at SureStay Hotel by Best Western Santa Cruz
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
Health and safety
- Daily housekeeping
- Physical distancing rules
- First-aid kit
- Enhanced cleaning
- Hand sanitizer in guest accommodation and key areas
- Screens or physical barriers placed between staff and guests in appropriate areas
- Use of cleaning chemicals that are effective against coronavirus
- Carbon monoxide detector
- Guest accommodation is disinfected between stays
- Safe
- Guests can opt-out of accommodation cleaning
- Staff follow all safety protocols as directed by local authorities
- Disinfection of high-touch surfaces
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Towels
- Shampoo
- Free toiletries
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Dining
- Microwave
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Accessibility and suitability
- Increased accessibility
- Roll-in shower
- Elevator
- No smoking
- Toilet with grab rails
Bathroom
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Services and conveniences
- Business center
- Safety deposit box
- Express check-out
- 24hr front desk
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Bedroom
- Socket near the bed
- Clothes rack
- Wardrobe or closet
Parking and transportation
- Free parking
- Private parking
Laundry
- Laundry service
- Iron and ironing board
Workspace
- Fax/photocopying
- Desk
Things to do
- Beach access
- Golf
General
- Family rooms
Family friendly
- Complimentary breakfast
Pool
- Pool
Reviews of SureStay Hotel by Best Western Santa Cruz
6.6
Based on 314 verified guest reviews
8.0Solo
6.0Friends
7.3Couples
6.9Families
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Pros:Location and price was perfect for us. Nice and clean.
Cons:The deodorizer smell was shockingly strong when we first got in. We aired it out and it was okay. We left for the evening and when we came back, there was a powerfully strong smell of skunky weed (marijuana). Maybe that explains the deodorizer? Or that could've been by an adjoining guest; I dunno. Breakfast wasn't available at 6:30, which is unusual for a weekday.
Pros:Friendly staff.. Convenient Location.. Cleanliness, parking, access to waterfront and downtown
Cons:Bed was not comfortable.. Mattress was hard and sloped to center of bed.
Pros:Location was good, staff was friendly. Comfy bed and pillows.
Cons:Parking was real tight. Mustard on the ceiling, blood or something on the back of bathroom door. Carpet really dirty. Wi-Fi really really slow
Pros:Enjoyed the TV
Cons:Water on the floor of the living area and I had to clean it up as "Staff" couldn't get it right.Shower head was clogged with calcium build up. Shower curtain had large hole on shower head side allowing water on the floor and toilet when we showered. Parking lot was being sealed with hot tar so the smell permeated the area.
Pros:The TV lineup was okay
Cons:The towels for the shower were literally two different colors. Off white and not so off-white. There was a silver fork in the air vent of my air conditioner. Room was generally Dusty and stuffy
Pros:Staff helped us out tremendously in properly accommodating our group. The hotel was convenient.
Cons:We reserved 2 rooms for 3 people, but the rooms were really for 2 people. How could 3 adults sleep in 1 king sized bed. I assumed that the reservations took that 3 people were staying per room, and I was expecting a soft bed. Luckily, the staff was able to move one of us to the only available room with a sofa bed. My wife and daughter slept in the one king bed, but I felt we shouldn't have.
Cons:Room was dirty. Fridge didn't work. Woke up at 6 to the owners kid playing tee ball right outside my door, with the grandpa sitting on his chair outside our window.
Location
516 Water Street, Santa Cruz, CA 95060
What's nearby
- Town Clock0.7 km
- Mission Santa Cruz0.9 km
- Cocoanut Grove1.8 km
- Main Beach1.9 km
- Santa Cruz Museum of Natural History1.9 km
- Santa Cruz Beach Boardwalk2.3 km
- Santa Cruz Wharf2.5 km
- DeLaveaga Golf Course2.5 km
- Santa Cruz Harbor2.6 km
- Pasatiempo Golf Course2.8 km
- University of Santa Cruz Arboretum2.9 km
- Santa Cruz Surfing Museum3.2 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 11:00 |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at SureStay Hotel by Best Western Santa Cruz
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Average nightly price