based on 381 reviews
Services and conveniences
Pool and spa
Accessibility and suitability
Things to do
Parking and transportation
Media and entertainment
Health and safety
Cons:The front desk staff continues to not measure up. First, they do not understand there own check in procedures. Second, average English in the actual check-in staff which is not there fault. My fault for not knowing Chinese. Second, if your checking in or out and your from another country, if someone Chinese walks up to the desk, they stop your check in, help them and come back to you afterwards. This is normal in China but its overboard in this hotel. They just cant get there front desk procedures right at all. I don't think they have the ability to fix this problem.
Cons:Front desk staff is 100 percent rude and does not understand website bookings. If you book on a website check your bank account as they charge you twice for your room so you end up paying double. You explain to staff and show them paperwork and they still do not have the ability to understand. Bad service
Cons:The images online showed a completely different room from what was the actual condition at the hotel. Staff was super rude when i brought this to their attention; only good for a short stay and because of proximity to the train station.
Cons:Hard to get a non-smoking room
|Check in anytime after 14:00, check out anytime before 12:00|
|Cancellation/prepayment policies vary by room type and provider.|
Century Plaza Hotel is located at No . 4001 Chun Feng Rd Luohu District in Luohu, 6.7 km from the center of Shenzhen. Dongmen Pedestrian Street is the closest landmark to Century Plaza Hotel.
Check-in time is 14:00 and check-out time is 12:00 at Century Plaza Hotel.
Yes, Century Plaza Hotel offers free Wi-Fi.
Yes, Century Plaza Hotel offers free parking.
No, Century Plaza Hotel does not offer free airport shuttle service.
Century Plaza Hotel is 32.5 km from Hong Kong Intl. Century Plaza Hotel is 33 km from Shenzhen.
Yes, Century Plaza Hotel has a pool onsite.