Sydney hotels near Customs House

Pros: Great deal! And beds are super comfy!

Pros: Ideal location for visiting Sydney sites and restaurants. Helpful staff.

Pros: Great views

Pros: Room very clean and comfortable

Pros: Location, service and ammenities were great. Staff was very welcoming

Pros: Bellmen were good, pillows

Pros: The front desk staff sent us a complimentary bottle of champagne to put room because we were celebrating our honeymoon. They even included a very nice personalive card, too!

Pros: I've been coming to Sydney my whole life, and always wanted to stay somewhere with a harbour view. (Family lives way out of town.) This was the ultimate harbour experience, waking up to the sunrise over the Sydney Opera House is something I will never forget. Spent more time in a hotel room than in any other, just watching the view. Staff were friendly and very accommodating without being either sycophantic or condascending, top job all round.

Pros: Breakfast buffet

Pros: Beautiful room, comfortable bed, great fitness center. Location was exactly what I wanted and needed for a couple of days in Sydney...close to everything! Felt safe, and was treated wonderfully by all staff.

Pros: Friendly and helpful staff. Great location, 10 minute walk to the opera house. You can see the harbour bridge from the hotel street. They have FREE money exchange (US dollar to AD dollar). Super convenient.

Pros: Extra attention.

Pros: Location, not too expensive for a 5 star, good restaurant and breakfast buffet.

Pros: Simply everything. The hotel is a stones throw away from Circular Quay, and is in walking distance to the iconic Sydney Opera House. There are lots of awesome shopping venues all around; with food galore and convenience stores to choose from. There are several tours that have starting points only steps away; including ferry tours and dinner tours. I highly recommend the harbour view rooms. The view is breathtakingly beautiful. You really can't go wrong with this hotel.

Pros: The room was first class and the bed super comfy

Pros: Oscar was great

Pros: Location and steam room

Pros: Great location and great food

Pros: Fabulous hotel! The hotel breakfast is the best I have ever had!

Pros: Location

Pros: This was a great location in Sydney....easy check in, great staff. We had access to the Concierge Lounge which was honestly one of the nicest of any Marriott Hotel I have stayed in. The gym was excellent and quite large. I would highly recommend this hotel.

Pros: Location was great; central to both business and the local sites. Great restaurants close by. The housekeeping staff was also exceptional; you barely heard them in the morning when they started their cleaning. No loud talking in the hallways.

Pros: Fabulous location Amazing staff Unbelievably GREAT views Close to everything including public transportation

Pros: Location and service was stellar

Pros: Was easy to walk to the sights in the area - Opera House, Sydney Bridge, the Harbor, places to eat

Pros: Right in the heart of Circular Quay. Walking distance to Opera House and plenty of restaurants.

Pros: Reception and staff... thanks to duty manager Victor Hidalgo for warm welcome and beautiful rooms and club lounge... we are going back in 3 weeks and also later.... They are next to cruise ships!!!

Pros: Horizon Club views Excellent staff

Pros: My husband and I had a fantastic one night getaway. It was amazing, service outstanding and relaxation perfect.

Pros: The Customer Service provided.

Pros: Excellent staff with one exception in lounge/bar on 36th floor. Waiter addressed me as "Boss", failed to give menu, did not mention kitchen was closed until I ordered and did not get drinks in timely manor. His poor performance stands in stark contrast to the rest of the staff. Good breakfast buffet and health club.

Pros: Good location

Pros: Separate tub and shower. Separate beds available and view. Ease and immediacy of taxis. Free wifi

Pros: Breakfast buffet was sumptuous.

Pros: They food and service were good on the Horizon floor.

Pros: Room

Pros: • Exquisite Views/High Floor • My Package included Breakfast, Tea Time & Drinks/Snacks • Friendly Service • Great Accommodations • Close to the Ferries • Luxury Feel

Pros: with good price this hotel was far the best hotel I've ever stayed. Staffs were super nice. I told at the front that it is the first day of my honeymoon, they gave me a room with better view (maybe?) I mean, superb view with both harbour bridge and Sydney opera house. They even sent us complementary champagne and a box of chocolate. Loved it so much! thank you Shangri-la staffs!

Pros: Clean, good facilities.

Pros: The views are excellent looking across to Darling Harbour and the location is very convenient. Lobby areas look brand new but the rooms are a bit old looking.

Pros: Good buffet, all the amenities expected from Hyatt. Central and fast access to the Harbour.

Pros: Great wifi, attentive concierge, great staff all around.

Pros: Staff very helpful

Pros: Free upgrade at check in to a room with a harbor view

Pros: The beds need replacement. Two in my room had collapsed. The hotel engineer saidthe box spring was broken, so they offered to put us in another room. I checked and sure enough the mattress was broken there too. They moved us to a beautiful suite, but the floor in the room was too slippery for the wheels and the bed would slide out from the wall while resting, and slide away when standing. The hotel admitted that it knew it had the same problem in another room and ultimately they had to remove the frame to keep it stationary. They need to be more diligent in room inspection.

Pros: The location

Pros: Convenient location, clean, modern

Pros: Centrally located, spectacular water view, balcony for fresh air which is so rare for hotels these days.

Pros: Excellent location Clean and comfortable rooms

Pros: We decided to have a staycation at Hilton Sydney with our toddler. Check-in was efficient where they reminded me of my suite upgrade. Enjoyed our complimentary breakfast at Glass each morning - a wide selection of hot and cold options. Access to Executive Lounge at any time between 6-9 - it can get quite busy during the evening drinks session. MAGIC team were highly responsive when it came to my requests (shoe shine, laundry and pillow selection as well as helping to arrange a spare iphone charger) and can be accessed by phone or the Hilton iphone app. Special thanks to the Glass staff member who found my toddler's toys left behind during breakfast. We were able to recover from hotel security.

Pros: Great location with excellent facilities

Pros: Outstanding and polite service; rooms were serviced as we indicated a desire with the appropriate "light" and excellent Executive lounge!

Pros: Great location, some staffs were very nice and helpful

Pros: Staff were helpful and friendly. The pool was well-maintained. It's a really convenient location to shopping and food.

Pros: We stayed in a beautiful Relaxation room on the top floor - L43 (which we selected through the online check-in function through the Hilton app - highly recommended!). All staff we encountered were top notch. While our room was not yet ready at 4 (past the 3pm check in time), we were welcomed to enjoy some nibbles and drink at the Executive Lounge on L36. Soon after, the lounge staff provided us with our room keys where we explored the various features of our room. Most notable of which was the spa tub with complementary bath crystals. Hilton Sydney have recently (within past 6 months at least) replaced their Peter Thomas Roth toiletries with Crabtree & Evelyn - Verbena & Lavender). I first came across the range back at Hilton Tokyo in 2017 and took a liking to it. Staff ensured our room was equipped with 2 cots for our young kids. This was promptly set up prior to our arrival at the room. As a Hilton Diamond member, we received premium wifi throughout the hotel - where speeds were impressive for the most part. We were also offered a choice of complementary buffet breakfast at either Glass restaurant on L2 or the Executive Lounge on L36. The Glass breakfast was, by far, more comprehensive - although can get quite busy during peak times. Food was top notch, although it would be good if barista coffee is complementary - at least for Diamond members. We didn't try the gym and pool this time - Fitness First have bought the rights to operate the facilities and will be operational a few months into 2019. The Hilton service staff through the Hilton app or Magic function were very professional, prompt and delivered above expectations. Canapes at the Executive Lounge (6-8pm daily) features a tended bar. Nibbles for the most part differed on the two nights we were staying at the hotel. The Lounge can get quite busy at times so get in early for a seat and table. Would definitely stay again (maybe another staycation next Christmas!) would love to try the Relaxation Suite next time.

Pros: Breakfast, executive lounge where both amazing! Bed was so comfortable!

Pros: Fabulous buffet breakfast