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|"Very kind helpful staff."||(in 173 reviews)|
|"Perfect hotel with good price."||(in 49 reviews)|
|"Breakfast and location superb!"||(in 195 reviews)|
|"Unprofessional valet parking service"||(in 8 reviews)|
|"Window location very poor."||(in 15 reviews)|
|"The fifth guest's sofa bed was very uncomfortable."||(in 2 reviews)|
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Very small room
Good location, so-so hotel
The location is excellent in the heart of DC, walking distance to many sights.
The HVAC unit in my room failed and I was moved to another room, which also had a faulty HVAC unit, so I was moved to a third room. All of this took place at 8pm, which ruined my plans for the evening. The next day, I was a bit disappointed that neither the manager nor anyone on staff reached out to follow up. Generally, I expect more personal service from Hyatt hotels.
Super clean, well laid out room. Quite big for an urban hotel. Everything works well. Well thought out.
Reservation was not honored!
Had horrible service from front desk woman and did not get the room I was assured I would the day before. The maid staff was very helpful and friendly as was the man who worked overnight desk. The room was small with barely any windows but very clean and bed was comfortable.
Will never stay in this hotel or Hyatt again based on promise of getting a street view room and then getting a room that literally overlooked all the AC units for hotel and no view of street. Also, the room they assigned us was not ready when we were sent up so we had to get shuffled into another with a worse view. The desk clerk was rude about the whole situation and when we inquired about parking right out front because the signs were very confusing she told us to "read the signs". Seriously- as if we hadn't already. Very rude. Our friends stayed too and had poor service from same two woman.
The Hyatt Place is a 14-story building with 3 levels of parking and 11 guest room floors. There are 164 guestrooms that overlook downtown Washington D.C. The hotel is with in half of a mile from The White House and is located in the center of downtown. The hotel features a business center, a rooftop overlooking downtown and historical landmarks, and a fitness center.
based on 1,760 reviews
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Reviews about Hyatt Place Washington DC/White House
Most Popular Landmarks
- White House 0.5 km
- International Spy Museum 1.2 km
- National Museum of American History 1.3 km
- Washington Monument 1.4 km
- National Museum of Natural History 1.5 km
- Vietnam Veterans Memorial 1.6 km