|"The staff exceeded our expectations!"||(in 12 reviews)|
|"Great location with impeccable service."||(in 6 reviews)|
|"Location and walk-ability of downtown Austin."||(in 3 reviews)|
|"Horrible room service; not worth the money"||(in 13 reviews)|
|"The location was great but the service is horrible."||(in 6 reviews)|
|"Not at all what we expected from a hotel of this caliber."||(in 3 reviews)|
|small room||in 58 reviews|
|great location||in 28 reviews|
|clean and our bed||in 24 reviews|
|beautiful hotel||in 23 reviews|
|friendly staff||in 23 reviews|
|great service||in 19 reviews|
|wedding anniversary||in 17 reviews|
|valet parking||in 14 reviews|
|modern design||in 8 reviews|
|room and view||in 8 reviews|
|contemporary styled||in 6 reviews|
|downtown austin||in 5 reviews|
|ambassadors||in 4 reviews|
|handicapped individual||in 3 reviews|
|husband and i celebrated||in 3 reviews|
|crowed||in 2 reviews|
Location was great!
Rooms were sub-par for the price, bathrooms were very simple and didn’t reflect 4 star luxury, parking was unnecessarily pricey, rooftop was closed for no particular reason at a very early time.
Beautiful room, view, facilities
Construction pounding all morning, room never cleaned!
Great location and great service
The guest service and valet
The lack of maintenance of the rooms
Austin at pool area was great.
Bathrooms e 3 ft deep tub shower are just dangerous Room was hot Toilet seat dirty on arrival
Beautiful, chic, modern and clean hotel in fantastic location surrounded by bars and restaurants in downtown Austin.
Half of the staff were extremely helpful and the other half were either no where to be found or extremely uninterested in assisting with anything you needed.
The W Austin is a downtown Austin hotel that is just minutes from all of the best live music and entertainment in the Live Music Capital of the World. This is a four-star hotel that offers guest rooms styled with the ultimate luxury. There is an on site restaurant and luxury spa for guests, as well as a nightclub lounge known as the Living Room. The W also offers a state-of-the-art on site fitness center that has 3,600 square feet of workout space. On the 4th floor, guests can find the pool deck with private cabanas, lounge chairs, fireplaces, and two outdoor showers.
The W Austin’s 251 guest rooms and suites all feature signature beds and flat-screen TVs and sound systems. Complimentary WiFi is available in guest rooms and throughout the hotel. Guest rooms include work desks, separate sitting areas, and modern bathrooms with updated fixtures and furnishings. Upgraded suites are available that feature additional living space and deluxe amenities, as well as corner suites with stunning views and more. All guest rooms feature views of the downtown Austin skyline and Lady Bird Lake.
Pets are always welcome at W hotels, including the Austin downtown location. Laundry service is available for a fee and the hotel also offers express check-out and video check-out services. Plus, the hotel is close to the Austin Convention Center, University of Texas, and the State Capitol. It is also within steps of Austin City Limits and provides easy access to water sports on Lady Bird Lake.
based on 175 reviews
Policies vary by room type and provider.
Guests with existing W Austin reservations for any future arrival date, including reservations with pre-paid rates, can make full changes or cancellations without a charge up to 24 hours prior to arrival, as long as the change or cancellation is made by June 30, 2020. For guests making new reservations at W Austin for any future arrival date, including reservations with pre-paid rates, between today and June 30, 2020, reservations may be changed or canceled at no charge up to 24 hours before your scheduled arrival date. For more information, visit the Mariott Response to COVID-19 page.
W Austin is located at 200 Lavaca Street in Downtown, 1.7 km from the center of Austin. Austin City Hall is the closest landmark to W Austin.
Check-in time is 15:00 and check-out time is 12:00 at W Austin.
No, W Austin does not offer free Wi-Fi.
No, W Austin does not offer free parking.
No, W Austin does not offer free airport shuttle service.
W Austin is 10.8 km from Austin Bergstrom. W Austin is 89.5 km from Killeen Fort Hood Regional.
Yes, W Austin is a pet-friendly hotel.
Yes, W Austin has a pool onsite.
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.