|"Amazing staff, amazing service, amazing location!"||(in 6 reviews)|
|"Good staff and entertainment available."||(in 26 reviews)|
|"The food was surprisingly REALLY good!"||(in 25 reviews)|
|"From reception to Room service"||(in 3 reviews)|
|"Not to mention the swim up bar!"||(in 2 reviews)|
|"I didn't know that I needed the original Credit Card when I check in."||(in 2 reviews)|
The meals and attentions are spectacular.
The air conditioning is automated in the rooms. So it cannot be modified by the guest at your own pleasure. In addition, once closed the dinner restaurants, the only thing there is for food is a Deli where the only thing they serve is sandwich. They should include more variety, such as pizza, hamburgers, etc.
Beware! Seems like it could be great, however....
Some of the staff and the location were good
I wasn't expecting high quality food, having been to a number of all inclusive resorts in the past. However, a large percentage of the items served here were bad. I don't mean they were not prepared well, rather they were at very stages of spoiled. Worst was the breakfast meat served for room service, which reeked when sliced into and was many days expired. We quickly got in the habit of first taking a small sample before consuming anything. This combined with indifference by the staff, particularly at the front desk, should cause you pause if you are considering staying at this location. Also, do not believe that your package includes everything described. WiFi is not included, and ocean view may require you to stand on a chair to see over the wall. Kayak should drop this location or appropriately update the descriptions to reflect reality.
Good value,quick get away
Staff stood out the most as tolerant helpful and nice. Loads of food and drink.
All was fine but if you want to be in heart of cancun hotel nightlife then you are 10 minute plus drive away. Food was fine but obviously if you are in a more luxurious place the cuisine is of a different caliber.
Great stay at GR Solaris
Had a wonderful time at GR Solaris. There was always plenty to do, eat, and drink. The staff was wonderful! We were upgraded at check-in from a regular room to a beautiful Ocean-front with jacuzzi. I have no complaints about anything from the weekend! I would definitely go back!
Smelly gross food disgusting resort
Great bang for your buck!
My sister and I travelled here. We had a great time!! Staff were nice, clean, and overall a great experience! 24 room service was a perk we really liked! And our room was ocean view, really nice.
Good was decent. Wish they had more resturants to choose from
A variety of foods were offered. The Marco Polo restaurant was excellent. We loved our server Señor Felix (feliciano) who went above and beyond to provide us excellent meal experiences at Marco Polo!!! He was always attentive.
The wifi service was poor. While other hotels picked up on the beach the wifi at this hotel didn't even pick up in the rooms. It was a bit pricey for very spotty service.
Overall our experience at the GR Solaris Cancun was good. The food was good limited from a restaurant perspective. The entertainment was fun, but not great. From talking with others, you can tell the staff has done an amazing job of making this a place people want to come back to time and time again. The patrons and staff, young and old, were friendly and made for an overall enjoyable experience.
The biggest issue this this hotel was the poor internet service. You pay $37USD per device for 3 days and we had issues staying connected to it anywhere but in the lobby. When we complained, the manager told us there wasn't anything they could do but complain to the company. The food options were extremely limited, but the food they had was ok. The minibar in the rooms was also very limited. There were just a few beers, a few sodas and 3-4 bottles of water. More options or bars that were open later would have been helpful. The location on the beach was also not as nice as other places I've been. The water was very rough and the beach wasn't as nice as other locations I've been to in Cancun.
Not great. Just ok. You won't get the best service or food, but you also won't get sick. Great views of the Caribbean from ocean front rooms.
My favorite thing about this place was the staff. Everyone spoke English, even the room attendants, so communication was very easy. I did not encounter a single rude person. The wait staff rotated from restaurant to restaurant as the day progressed, so you really got to know the staff. The pools were great... one was really warm, one was just right, and of course the ocean was only a few steps away if you wanted to really cool off. The wait staff came down to the beach to take orders, too, which was probably the best part! The food was mostly good... lots of buffet fare, lots of selection. The reservations-only restaurant, Marco Polos, was very nice. The asian night was my favorite, the french night was not that great (except for the cheese).
While there were always options for food, the windows for certain things to be open were relatively small. For example, if you wanted a sandwich, the place didn't open until 4:00.
Nice and clean, fairly close to the clubs.
Limited food choices, not enough variety. Entertainment was mediocre.
My room had a great view of the ocean and had plenty of space. The food was good.
I asked for someone to fix my safe (twice) and had to wait with no one ever came. The music by the pool was a little loud. I had to keep telling the bartenders t blend the frozen drinks longer with always had chunks of ice in them.
Just the room
Very noisy. Only American and Canadian tourists, not Europeans. Bad food. Some of тhе staff stole money from the room.
GR Solaris Cancun is an all-inclusive resort with unmatched amenities. Situated in the heart of Cancun, the resort boasts elegantly-appointed accommodations, onsite restaurant and bars, and sensational entertainment.
A beachfront resort, GR Solaris Cancun features an array of onsite amenities and services. All-inclusive amenities and services include a buffet, a la carte meals, beverages, snacks, in-room minibar, water activities, wall climbing, a fitness center, tennis court, and exercise lessons. In addition, guests have access to onsite entertainment such as live performances and special themed parties.
From deluxe rooms to ocean view rooms with a jacuzzi, all rooms come complete with an iron and ironing board, in-room safe, daily housekeeping, desk, minibar, coffee maker, deluxe toiletries, in-room climate control, and a private outdoor space. Rooms are elegantly-designed with floor-to-ceiling windows boasting lagoon or ocean views. The Panoramic View Room, for example, provides a double ocean view and 398 square feet of expansive space. For extra privacy and comfort, rooms come equipped with blackout drapes.
Guests can delight in local and global fare and the onsite restaurants. Designed for added convenience, the resort’s restaurants range from an informal deli to a more upscale ambiance at Marco Polo.
After a fun-filled day lounging beachside, guests can enjoy a nightcap before returning to their room. The 24-hour room service provides added convenience. Best of all, the cleaning can be left for housekeeping to take care of. Whether traveling for business or leisure, GR Solaris Cancun is the perfect resort with excellent amenities.
based on 375 reviews
Policies vary by room type and provider.
If you are hoping to spend part of your stay at the GR Solaris Cancun by going in the ocean, there are several water activities for you to choose from, such as kayaking and windsurfing. For those that are interested in land activities, opt for a dance class or the hotel’s rock-climbing wall. To burn some calories, sign up for a fitness class, like water aerobics or yoga. Additionally, scuba diving courses and excursions are available for all guests for an extra fee.
To exfoliate your face and deep clean your pores, make a reservation for the Deep Cleaning Facial, a service that includes a steam treatment and a personalized mask. If you would like to relax, detoxify your body, and feel more energetic, there is the Mexican Massage, a popular choice that incorporates the usage of rollers and a rosemary-based oil. For guests that have particularly sensitive and dehydrated skin, select the Sensitive Skin Facial, which promotes healing and will leave you feeling refreshed.
For visitors that opt for the Solaris Silver package, you will be provided with a wedding specialist, decorations for the ceremony, a bridal bouquet, and a private dinner reception with bar service. The Solaris Golden package comes with many amenities as well, including a champagne toast, a cocktail hour, and a signature wedding cake. For an extra luxurious wedding, book the Solaris Royal package, an option that includes a couple’s massage, hair and makeup for the bride, an audio system for the ceremony, and a bottle of sparkling wine for the couple after the reception has finished.
At the GR Solaris Cancun, guests between the ages of 4 and 12 are invited to spend time at the Kids’ Club, an activity center that has its own pool and indoor play center. Many activities are offered through the club, with examples including darts tournaments, limbo competitions, arts and crafts, sandcastle making, ping pong, and bingo. On Thursdays, there is a special Mini Camp that takes place from 4:00 pm to 7:00 pm, and it includes games, dinner, and roasting marshmallows by a campfire.
If you would like to learn a new skill, consider taking one of the many classes that are offered through the GR Solaris Cancun, such as Spanish language, salsa dancing, cocktail making, and cooking classes. The hotel also periodically offers tequila tasting events as well as trivia competitions, casino nights, beer contests, and fashion shows. There is a small on-site movie theater that hosts daily viewings at 4:00 pm and 7:00 pm, as well as excursions that will take you to popular clubs in the heart of Cancun.
GR Solaris Cancun is located at Boulevard Kukulkan KM. 19.5 in Hotel Zone, 12.3 km from the center of Cancún. El Rey Ruins is the closest landmark to GR Solaris Cancun.
Check-in time is 15:00 and check-out time is 11:00 at GR Solaris Cancun.
Yes, GR Solaris Cancun offers free Wi-Fi.
No, GR Solaris Cancun does not offer free parking.
No, GR Solaris Cancun does not offer free airport shuttle service.
GR Solaris Cancun is 10.1 km from Cancún. GR Solaris Cancun is 61.9 km from Cozumel.
No, pets are not allowed at GR Solaris Cancun.
Yes, GR Solaris Cancun has a pool onsite.