2.0 Mediocre2022 May 20
No information about requierung international license when booking
2.0 Mediocre2022 May 16
I was angered by the non disclosure that quotation was in American dollars as currency . Although this could be found at the end of the document in VERY SMALL PRINT it should have been adjacent to the dollar figure in the first page of the Quotation . Thus first reading of the quotation looks very appealing and below the competitors but actual costs in Australian dollars are above competitors quotes. This seems to be " misleading business protocol" although I am sure it is probably legal. I do not intend to use the services of this company again because of this lack of clarity over the currency being quoted in this country where the hiring will actually occur .
10.0 Excellent2022 Apr 27
Smooth, no-fuss pick-up; reliable, easy to drive vehicle; friendly and courteous service. All at a competitive price. I'll be back.
2.0 Mediocre2022 Mar 27
On pickup the vehicle was dirty and appeared that it had not been washed after last hire. I quoted and booked the vehicle online only to be told at pickup that the quote was in USD. Without any other options available to me the hire cost was approximately 50% greater than the quote. Quite misleading to quote an Australian hire in US dollars. Would I use them again ----NO
6.0 Good2022 Jan 24
Pickup - The person behind the counter was more concerned with going home rather than working to get us on our way. Arrived on time but was delayed due to a person who had arrived in front of us but then commented over several minutes about how he should have already left and next time I should be earlier despite arriving at the time that I had booked the vehicle. Not told what the code was for the boom gates to get out of the carpark and only worked it out ourselves with a bit of luck. Drop off - Only six car return bays, all were full on our arrival. Had to park in another bay and hope for the best due to no other information provided. Not advised how to return the car, just "put the keys in the box", not told where to park the car, etc.