Puebla City car rentals

Puebla City car rentals

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Puebla City, PU, Mexico
25 Oct — 1 Nov
Same drop-off
Puebla City, PU, Mexico
Mon 25.10
Noon
Mon 01.11
Noon
Driver's age:

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Puebla City car rental information

Pick-up locationPuebla City
Rental locations34
Airport locations16

Puebla City car rental reviews and directory

Rated #1
Budget
Best rated
6.1 Good (5 reviews)
2 locations in Puebla City
Budget
Locations in Puebla City
  • 6
  • 6.4
  • 6
  • 6.4
  • 6
Recent reviews
6.0 Good2019 Oct 08
Yes
2.8 Mediocre2019 Aug 19
I was able to use a car. That is the only good aspectCar was not ready at pick up time but 1:30 minutes after. Car was not delivered full, air conditioner was not working at mid day, car was dirty inside. At the return point for 1/16 of gas I was charged almost 25 dollars even though I was asking the rental person how much I needed to put in gas
2.0 Mediocre2019 Apr 11
No, I was asked to had a deposit of $2,500 USD to rent the car and forced to pay with a different CC , I told the Budget Rep that I want to paid with the same CC and he told me that, that was not going to be possible and threat me on not giving me the rental car His name is, Marco Antonio Vazquez CCustomer Service was awful I felt threated and mistreated. Marco Antonio Vazquez was rude to me. Also the smell of the car was awful. I end up paying $190Usd for what it supposed to be $143.46. Horrible Experience, I wont use Budget as a rental option again
10.0 Excellent2018 Oct 16
GreatNone
Rated #2
National
5.3 Okay (6 reviews)
2 locations in Puebla City
National
Locations in Puebla City
  • 5.9
  • 5.9
  • 4.9
  • 5.6
  • 3.9
Recent reviews
7.9 Good2021 Aug 20
Pick Up and Drop off were really easy. The woman at the front desk definitely knew her job and communicated well. The car was excellent on gas and easy to accommodate are luggage. The only thing I disliked is how expensive the final cost was with the insurance. wasnt expecting to pay over $400 more than was my total was in the reservation. Nonethless I they were good
5.9 Okay2021 Aug 09
The company requires an excessive amount of money in order to able to take the car out of the parking lot. According to the representative there is part of the company’s “politics.” And also the hold on your credit card is extreme. I believe it was about $1,200 dollars. The amount you see advertised is not the same. They make purchase their insurance or they won’t let you take the car out.
2.0 Mediocre2017 Jan 16
It didn't happennothingOur flights to Puebla were delayed to the point of arriving in Puebla one day later than planned. I called from Houston to change the itinerary. When we got there, the clerk said my contract was cancelled and they had no cars to rent. This really put us in a bind. Since we were the last flight in for the day, the airport and all the other rental agencies were shut down. We had to call for someone to come pick us up. I rented from Hertz in town the next day.
10.0 Excellent2016 Oct 31
SúperThe person in charged was very helpful tank you
2.0 Mediocre2016 Aug 03
No car was available! The personnel were very rude and unprofessional, I was forced to go to another car rental company which at the time of returning the rental car I was getting double charged. I really recommend the use of video surveillance to protect the customer and your business.
Rated #3
Enterprise
5.2 Okay (7 reviews)
2 locations in Puebla City
Enterprise
Locations in Puebla City
  • 6.5
  • 6.2
  • 4.8
  • 4.2
  • 4.2
Recent reviews
3.6 Mediocre2019 Jun 20
The price was triple what I was quoted when I arrived.
3.6 Mediocre2017 Oct 30
Extremely bad and stressful experienceClean and well kept carI booked a car from 10am thursday to 2pm sunday. On pick up I asked for a gps as a big advertise was sitting on the desk - GPS $174 per day. It appeared they ddidn't have any. As an european driver, the gps in mexico is absolute must and I did suffer a lot without it. I booked the smallest and cheapest car, but the price went up to about £120 with a basic insurance. On my day of drop off, I went there half an hour later, as the traffic was horrendous. The desk was closed. No one was there. Another Rep from Europcar advised me just to leave the keys at Enterprise desk, but refused to take them. I started to look for a help. No one could do anything. I had to hurry up for my plane at Mexico city. No information at the airport. Just felt so helpless. At the end, having been pressed for time, I left the car at the car park and left the keys at Europcar desk(their rep was missing at that point). So I left the car without anyone checking it for damages or petrol. Enterprise kept £500 as a deposit and I don't know if it is going to be refunded. I left the car with full tank and no damages, but there was no one to certify that. This is not a way how a big company should operate. Extremely disappointed of their attitude and lack of professionalism. At least they should have sent me an email, assuring me everything is ok. I would advise anyone not to book a car at Puebla airport from Enterprise. Not safe.
2.0 Mediocre2017 Sep 20
False promises and added chargesThe car was decent.A friend who lives near the airport there warned me that the airport car rental agencies always add on extra fees. I called Enterprise in advance and the assured me that this would not happen, and they told me what I would pay. It was late in the evening when I got to the counter. The whole process took over an hour, which is excessively long. The agent refused to allow me to waive insurance, I'm covered both by my credit card and my regular car insurance. When he finally agreed to allow me to use my own insurance he demanded a $3,500.0 US Dollar deposit! My card didn't have that kind of room on it, not to mention that a charge like that is completely unreasonable. Because it was late and I had no other options to leave the airport he made me purchase full coverage insurance for over $200, which was money I don't have. He was unprofessional and unreasonable. I'm not sure if he gets a bonus for adding insurance but it definitely seemed that way. I have already emailed Enterprise but have not heard back from them.
2.0 Mediocre2017 Sep 20
Forced to pay over $200 extra.The car itself was decent.A friend who lives near the airport there warned me that the airport car rental agencies always add on extra fees. I called Enterprise in advance and the assured me that this would not happen, and they told me what I would pay. It was late in the evening when I got to the counter. The whole process took over an hour, which is excessively long. The agent refused to allow me to waive insurance, I'm covered both by my credit card and my regular car insurance. When he finally agreed to allow me to use my own insurance he demanded a $3,500.0 US Dollar deposit! My card didn't have that kind of room on it, not to mention that a charge like that is completely unreasonable. Because it was late and I had no other options to leave the airport he made me purchase full coverage insurance for over $200, which was money I don't have. He was unprofessional and unreasonable. I'm not sure if he gets a bonus for adding insurance but it definitely seemed that way. I have already emailed Enterprise but have not heard back from them.
Show more reviews
Rated #4
Europcar
4 Okay (5 reviews)
2 locations in Puebla City
Europcar
Locations in Puebla City
  • 5.2
  • 5.2
  • 4
  • 2.8
  • 3.2
Recent reviews
4.0 Okay2019 Aug 22
The car was clean and fine but had several dings in the side. I’ve never seen such a thing on a rental car before.Our rental was supposed to cost about $6. They charged over $70 and forced us to purchase insurance which I had already purchased the carrentals.com. Also charged $300 for a deposit instead of simply authorizing that amount. Terrible experience.
2.0 Mediocre2018 Apr 14
No at all bad serviceNothing at all!
4.0 Okay2016 Dec 07
No TLCThe car ran and handled ok.Very limited vehicle selection. Vehicle had ran ok, but lots of issues including (safety) no missing driver's sun vision. Fuel and trunk release handles missing and not attached. Fuel released opened the trunk and trunk release labled as fuel, The driver's sun visor was the most concerning. It seems that previous damages or issues were not repaired. Not a big issue but the vehicle had had half a tank of fuel. I feel that the car should be full of fuel when it is rented and be returned the same by the renter. Rather than guessing how much fuel to buy to get to half a tank or so. No TCL here for the car by the agency.. The rate, deposit and insurance were excessive for the vehicle Renault Logan in my opinion.
Sunnycars
5 locations in Puebla City
Sunnycars
Locations in Puebla City
Recent reviews
Avis
3 locations in Puebla City
Avis
Locations in Puebla City
Recent reviews
Hertz
3 locations in Puebla City
Hertz
Locations in Puebla City
Recent reviews
keddy by Europcar
3 locations in Puebla City
keddy by Europcar
Locations in Puebla City
Recent reviews
Alamo
2 locations in Puebla City
Alamo
Locations in Puebla City
Recent reviews
MEXRENTACAR
2 locations in Puebla City
MEXRENTACAR
Locations in Puebla City
Recent reviews
Payless
2 locations in Puebla City
Payless
Locations in Puebla City
Recent reviews
Mas By Mex
1 location in Puebla City
Mas By Mex
Locations in Puebla City
Recent reviews
Dollar
1 location in Puebla City
Dollar
Locations in Puebla City
Recent reviews
Firefly
1 location in Puebla City
Firefly
Locations in Puebla City
Recent reviews
Rhodium
1 location in Puebla City
Rhodium
Locations in Puebla City
Recent reviews
Sixt
1 location in Puebla City
Sixt
Locations in Puebla City
Recent reviews
Thrifty
1 location in Puebla City
Thrifty
Locations in Puebla City
Recent reviews
23 travelers who rented a car in Puebla City gave the car agency they used an average rating of 5.2

Car rental locations in or near Puebla City

Good to know

Most popular car type

Compact

When to book a rental car in Puebla City

Average daily price per month
Rental car prices as pick-up date approaches

Car rental insurance in Puebla City

Collision Damage Waiver (CDW) & Theft Protection Waiver

Some Puebla City car providers already include Collision Damage Waiver (CDW) and Theft Protection Waiver into the rental price but not all of them. We recommend always be aware of your coverage when renting a car in in Puebla City.

Deductible

Keep in mind that car rental insurances often have a deductible clause, which is the amount you’ll have to pay if something happens during the time of your rental. If you want to avoid unwanted surprises, you should consider adding a no-deductible option to your Puebla City car rental.

Top tips for renting a car in Puebla City

  • Book your rental car in Puebla City at least 1 day before your trip in order to get a below-average price
  • Compact rental cars in Puebla City are around 61% cheaper than other car types, on average

FAQs about renting a car in Puebla City

  • The average gas price in Puebla City is ₪13.13 per gallon over the past 30 days. Filling up a gas tank costs between ₪158 and ₪210, depending on the car size.

  • Compact (Hyundai Accent or similar) is the most frequently booked rental car type in Puebla City.

  • The only car rental company onsite at Benito Juarez airport is Alamo.

  • The only car rental company that offers shuttle or pick-up services from Benito Juarez airport to off-airport locations is Alamo.

  • Take a look at our extensive car rental location map to find the best rental cars near you.

  • A Compact car rental in Puebla City costs ₪40 per day, on average.

  • A Intermediate car rental in Puebla City costs ₪42 per day, on average.

  • A Standard car rental in Puebla City costs ₪57 per day, on average.