|"View was amazing and great location!"||(in 223 reviews)|
|"Epitome of excellent customer service."||(in 43 reviews)|
|"Very helpful and friendly staff."||(in 208 reviews)|
|"The parking is horrible."||(in 98 reviews)|
|"Front end desk was very rude."||(in 19 reviews)|
|"No microwave in the room"||(in 102 reviews)|
|great location||in 730 reviews|
|room with a view||in 588 reviews|
|room was nice||in 497 reviews|
|friendly staff||in 428 reviews|
|room wasn't ready||in 413 reviews|
|great hotel||in 321 reviews|
|valet parking||in 211 reviews|
|pool and hot tub||in 112 reviews|
|front desk||in 107 reviews|
|great service||in 105 reviews|
|navy pier||in 63 reviews|
|chicago river||in 56 reviews|
|resort fee||in 44 reviews|
|rooms were clean||in 27 reviews|
|swissotel||in 22 reviews|
Clean, spacious room. We had a great view.
Corner PREMIER rooms had unbeatable views of the river, downtown and the lake.
Swissotel is located perfectly by everything! Clean, comfort, room 3401 has a PERFECT view!! Staff was excellent!!
View was amazing and great location!
Location and views
There was no hot water, staff were not helpful. I never experienced this at anywhere before. there was no hot water for shower and had to check out with no shower!
Location, view of navy pair and the room was clean!
Convenient location for where I had to be. Unfortunately, didn't do much other than sleep in the room.
Usually, when there's a switch at the door, it works a floor lamp but there was no door. Had to call downstairs to figure out how to work the shower in the tub/shower. One of the bedside lamps flickered every time the table was tapped. Finally, it almost seemed like this room is used to stock other rooms when things break.
It was an aweful experience. The staff was rude and the rooms were filthy.
My car was Lost in valet for 24 hours and returned damaged. Seeking legal action.
Great overlooking the beautiful lake view
Great view of city, river and lake!!
Great room and location for Chicago experience. Very convenient to food entertainment and shopping.
Room right next-door had betting outside the door piled for two days while there. Could not figure out why it was not removed?
Terrible beds! Just as bad sleep.
Clean. Friendly staff. Location is great.
The beds were well used. I slept in a very deep impression in the bed. The mattresses were covered with a duvet placed under a top sheet (instead of a fitted sheet) I assume to make the mattresses feel more comfortable and less lumpy. It was the worst mattress I've ever slept in in a hotel. Poor parking options. $125 for two days (non valet) No roof top bar or pool. Charges for any local outgoing calls or 1-800 #'s. A little thing, but a main bulb was burnt out in the bathroom and it wasn't changed before or during my stay. Made the bathroom quite dark. The tub facet dripped constantly.
great hotel with great service
The Swissotel Chicago is a luxury property in the heart of the city. Part of the Magnificent Mile, with its premiere restaurants, shops, and attractions, it sits at the meeting point of the Chicago River and Lake Michigan. Guests are just steps from the water’s edge as well as easy walking distance from Millennium Park, the Art Institute of Chicago, Aon Center, Wrigley Building, and most of the city’s landmarks. As part of The Loop, it is also an excellent spot for all public transportation hubs.
With its award-winning architecture, the stylish all-glass property offers an amenities-rich setting, with 662 over-sized and luxurious rooms or suites spread over its 43 floors. Enjoy a daily workout at the Penthouse Fitness Center, or just visit for its panoramic views. There are also daily Vitality activities in this wonderful space, as well as a variety of expert massage treatments.
Dining at the Swissotel Chicago includes The Palm, a noted steakhouse with excellent breakfast buffet options, too. There is a lobby lounge, Amuse with cocktails and a small plate menu, and Geneva, a popular brunch and breakfast destination. Additionally, room service is always available.
Ten miles from Midway International Airport and 15 from Chicago O’Hare, the Swissotel Chicago is a business-friendly property with 65,000 square feet of meeting space, multilingual staff, conference facilities, banqueting space, business center, Wi-Fi, and dry cleaning. Valet parking is an option and many rooms have executive work areas.
For business or pleasure, the Swissotel Chicago is a great choice for experiencing all that the city has to offer.
based on 1,767 reviews
Policies vary by room type and provider.
Swissotel Chicago is located at 323 East Wacker Drive in Loop, 1.5 km from the center of Chicago. Chicago Riverwalk is the closest landmark to Swissotel Chicago.
Check-in time is 15:00 and check-out time is 12:00 at Swissotel Chicago.
No, Swissotel Chicago does not offer free Wi-Fi.
No, Swissotel Chicago does not offer free parking.
No, Swissotel Chicago does not offer free airport shuttle service.
Swissotel Chicago is 15.3 km from Chicago Midway.
Yes, Swissotel Chicago is a pet-friendly hotel.
No, Swissotel Chicago does not have a pool onsite.