Dallas hotels in North Dallas

Cons: While some of the staff was great (the daytime staff) the nighttime staff was a nightmare. Also, be sure you bring your own drinks and snacks as ordering 3 non alcoholic drinks will cost you $23!

Cons: Since they are in the middle of a renovation the lobby didn't look very great. Also I am not crazy about the 20% incidentals charge but I understand it's something they have to do. Lastly, the room service food isn't terribly great- it's kind of bland unfortunately .

Cons: The pool was under construction and I heard noises all day long. No one let me know the Hotel was under construction. I checked out a day early because of the noise

Cons: Just the pesky remodeling of the hotel. I know that the staff couldn't help it but having to follow detour signs for check in and parking got a little old. That really is all I can say, and I'm just being picky. Even during the remodeling the same were very accommodating!

Cons: Staff was not attentive. Seemed more concern to yell across the lobby to a friend or answer the phone in front of your while they where trying to help you. Overall they are not very professional at their job.

Cons: Somewhat lazy and dismissive front desk. Given a room near construction. Dirty pillows (could smell a previous guests' perfume) and comforter. Broken air conditioning, all in a newly renovated room.

Cons: My only concern is about the breakfast. In other hotels like Marriott, the breakfast is on the house, so I was disappointed that you had to pay for it.

Cons: Outdated, poor room set-up, loud ice machine (which my room was next to)

Cons: Nothing

Cons: I did not care for the hair products

Cons: Small pool

Cons: A staff member by the name of AL was highly rude when I called the from desk and said the ice machine on the second Floor was broken. He paused and said, "what do you want me to do about it." OH MY GOSH!!! He asked me twice with a tone in his voice. So had to either go to the restaurant and get a bucket of ice or call room service. It took over 30 min after I arrived to receive a luggage cart. I arrived and let the cart worker know. He then gave my cart to 2 other people Who arrived after me!!!!! I was very disappointed. I've stayed at this location before. But this is the first time I've ever had a bad experience.

Cons: Had a couple of issues with timeliness. Ordered room service one morning, just 1 latte and 1 cappuccino, and it took over 1.5 hours to show up. We were told it would take 25 minutes. We took a shuttle to dinner and that was fine. However, on the return trip, we were told a car would be there to get us in 15 minutes. It took just over an hour. I can understand delays (especially driving on a Saturday night), but the complete lack of a good estimate on time and/or the lack of updates is what caused it to be an issue. The fact that we had to repeatedly call to get updates and were repeatedly given grossly inaccurate updates was the problem.

Cons: I was really hoping for a nicer bathroom, but it was fine.

Cons: Guests have to pay for parking daily, and it was pretty expensive.

Cons: Parking fee extra

Cons: I was disappointed that online the hotel is advertised as having an airport shuttle available, and there was none. Also, online there is mention of breakfast being included. It is available at an additional cost.

Cons: No complaints.

Cons: Did not like the $20 a night to park and definitely didn't like the over priced breakfast. Went back for seconds and got charged another $18 for a bowl of fruit, eggs and potatoes. Also, the bar was a bit steep as well. So NOT cool

Cons: Location is hard to get to Photos on website made this hotel looks fantastic but when you get there is just an average hotel.

Cons: As beautiful as room was next stay I would like windows facing outside as opposed to the lobby Would've been nice to see a sun rise or set The window shades needed to be closed for privacy it was easy for guests to see in from walkway

Cons: Asked for more towels to be delivered. Only two in room with three children. Never received them.

Cons: N/a

Cons: I didn't like that we had to pay for parking. I also didn't like that they charged a $75 fee just in case we did something to the room. There was a staff member who didn't really seem welcoming but I won't hold it against the hotel or the staff member himself since everyone has an off day

Cons: Had to pay to park myself

Cons: I needed a refund , the trip was shortened and I was not given a refund . I will never book through kayak again

Cons: Poor room service

Cons: Bed linens were lower quality but acceptale

Cons: Beds were hard and uncomfortable. We had a room with double beds and they seemed smaller than average, to the point that rather than sharing with my husband, I wound up sharing with our youngest child because the double bed was not big enough to accomodate 2 adults comfortably. Mattress was hard. Had some problems with our restroom facilities: Toilet didn't work right, shower handle was on backwards. Otherwise, everything was wonderful and I would absolutely return for what we paid for this room. Very nicely accommodated my large family for much less than we would have paid elsewhere.

Cons: We just needed a place to put our head on, so didn't use other services ie, bar, restaurant.

Cons: The bathroom was very nice however there was no extractor for the steam from the shower and lighting was very poor. Lightning was also limited in the bedroom of the suite, but good lighting in living area.

Cons: We were vey disappointed that the swimming pool wasn't cleaned,especially with it being so hot!

Cons: The only bad thing I can think of is the towels weren't that soft. We used them to go to the pool and then requested some clean towels to shower with and the staff brought them up to us in less than 5 minutes. If the only negative thing I have to say about this hotel is about the softness f the towels, then the place is pretty great

Cons: My view was a bit ugly but that was totally do able.

Cons: The staff when checking in wasn't super helpful. When we came back later the staff was awesome. Get that young man off your team or teach him how to talk to guests and you'll be golden!

Cons: Everything things was absolutely amazing!

Cons: Road noise is a bother, bathrooms in particular are showing their age a bit.

Cons: Room had a musty smell Cramped bathroom - door almost butts up against toilet Elevator button wasn’t working - had tape for 1st floor instead of actual button Breakfast was a cluster - crazy line to get food and running out of plates and juice

Cons: There isn't many bad things to say, but everything has it's ups and downs. One issue with the hotel was the carpet stains. They were few in number, but they were still very noticeable and obvious. Another issue was the lack of staff. It was hard to find someone who could assist us. There was also the issue of the A/C. The A/C blew cold and we would wake up freezing, but it didn't blow hard. We had to let the A/C blow for four hours or so before the room cooled off, and that was my main issue. My big issue was when I went to eat breakfast here. I picked up a stack of unclean plates and finally found a decent one. The plates had food on them and water spots and so did the silverware. I was very disappointed in how unclean they were. I didn't want to eat off of anything until I hunted for clean plates and silverware.

Cons: Not enough parking.

Cons: Floors and bathroom were dirty. Reception didn't tell me anything about the amenities etc. over all it was blah and I wouldn't go there or recommend it.

Cons: N/A

Cons: I made a reservation for two beds. My reservation was taken... But not held. They ran out of rooms with two beds. Apparently this hotel doesn't understand what a reservation is or how the process works.

Cons: NO help offered to a disable member of the party by staff. Had to drag them to help. Expecting one person to push the wheelchair and luggage by themselves, with no empathy or a offer to help is unacceptable level of service. Never before i was in this situation before hence didn't sense that lack of emptahy staff before.