Kansas City hotels in Midtown-Westport

Cons: The VIP concierge room is way too small!!

Cons: That I had to pay to get my car parked. I couldn't park it myself. When I tried to get my car from the valet I had to wait 45 min to an hour before I got my car brought out. Need better parking and valet service.

Cons: Breakfast was disgusting, staff was rude, the bedding smelt of urine (no I am not kidding), not worth the money. Angry!

Cons: The madatory inconvenient valet parking that was not disclosed until I physically pulled in. Totally my trip not worth whIle for the get away I planned. The renovation made hotel stay beyond unpleasant and unconfortable. The upchage for absolutely everything considering what wasn't available due to renovating was undesirable. I would not come back there again for these reasons and will definitely share my experience to my friends and business travalers. I think anyone staying there during this "renovation" should be compensated in someway for the checking into that. I'm sure they also were not told the condition of the establishment and was as surprised as I was at arrival and check in.

Cons: Room should have included info on restaurant, pool, gym hours and other hotel amenities. Also should include a safe. Indoor pool and spa could use an update (paint faded in spa).

Cons: I didn't realize until this visit that there is a restaurant on the second floor - it's fairly hidden and I don't recall the front desk telling me about it.

Cons: Some traffic noise.

Cons: Loud heating/cooling system

Cons: This has nothing to do with the location at all, but the group next door was very loud coming in at 2am.

Cons: The breakfast was not included and I had to pay for that separately and it was not worth the $12.00 a person for the breakfast buffet. I also had to pay for parking separately.

Cons: Number of cable channels, or service

Cons: We paid for valet and had to park and go get our own car. I thought the point of a valet was someone else doing it. So save your $16 and park on the street. There are no windows in the 3 rooms we had which was kind of odd.

Cons: No hot water in shower

Cons: Noise from bathroom drainage pipes from upper floors

Cons: Walls were peeling in the shower in a few spots. Was sleeping late and house keeping did not obey the "do not disturb" sign. Morning cook for the free breakfast was rude.

Cons: The hotel is under renovation. It should look really nice when they're done though!

Cons: I am with handicap. I liked the room. I did not find any inconvenience.

Cons: They are undergoing renovation and our bathroom was awkward - a sliding barn door with no privacy. The shower also had only a half barrier, causing the floor to get wet. The hotel knows there's work to be done to fix this. Our bed was also way too firm.

Cons: Check in wasnt very friendly or helpful. The amenities were explained to the people checking in before us but not to us. The room didn't have enough outlets and the bathroom was dated. But my biggest complaint was the tub. It wasn't clean and black sediments were coming up from the drain and also through the spout. We called the front desk and they came to clean it but it didn't solve the problem. This was frustrating because we were needing to use it to get ready and leave for an event.

Cons: Customer is NEVER right here! GM and Staff (excluding breakfast and driver) don't understand hospitality and customer service. Over 10 people in 2 nights to include me had our VEHICLE WINDOWS smashed in the hotel parking lot. Cost me $245 to fix. GM did not seem to care as no staff gave us any warning and it happened to others just the night before. After all 7 of us spoke with him he offered no compensation for our room or support. I booked through 3rd party and he has no copy of my reservation and told me it was my problem not his, took me an hour to check in. Others staying were put in rooms under renovation or booked two beds and opened their door to find one and were told to deal with it. DO NOT STAY HERE! I have never written a review for a hotel but for Michael and the 816 - they earned it - spread the word!

Cons: Beat up bathroom, no fridge sticky floor

Cons: It's an old hotel with a fresh coat of paint and made to look "hip" from the outside. The shower was down right gross. Felt like an interstate motel 6 bathroom. The folks at the front desk was next to useless and I wouldn't consider them friendly. But housekeeping and other staff made up for the attitude at the front desk.

Cons: I expected the rooms to be a little nicer but they're not bad. I don't have any complaints. :)

Cons: Room/bathroom cleanliness could improve, however I understand they are approaching a renovation.

Cons: The bathroom needs updated. The door handle was loose and the door needs repainted. Parking was also a nightmare. Although they have a parking lot, it was full and we had to fight the bar crowd to find a spot.

Cons: The ice machine on my floor didn't work.

Cons: The beds are really bad, they are cheap and once you lay in them I felt like I was in a really old poorly made Ikea bed. There are a lot of worn aspects to the bathroom. It's almost as if the owners are trying really hard to come across as trendy but it isn't...

Cons: I've not seen a hotel lobby this filthy in all of my travels. It made me suspect of the cleanliness of the room. I didn't sleep well bc if it.

Cons: The bathroom in my room was not clean, I found a wet town on the bathroom floor, the shower had a black like substance around the edge of the shower.

Cons: The bathroom didn't have a fan

Cons: We stayed for two nights and found nothing to complain about. I'm sure we'll be back to KC in the future and this is where we'll stay.

Cons: Would like to see the fit and finish of the hotel update from the previous brand.

Cons: Rooms had the old pre-remolded best western or comfort inn feel. They were just okay. I'm not too picky so it worked for me.

Cons: Hotel is rundown and in desperate need of an upgrade. Hole in the wall behind doorknob, haphazardly spackled over. Iron+ironing board hanging off of wall, screws falling out of old drill holes. Bathroom was clean enough, but because of out of date fixtures and water damage to the walls/ceiling, it FELT dirty. Bedding had cigarette burns in very old sheets/comforter. Pillows were flat and beyond their time. Worst of all, I was on the ground floor, and the window, which faced a dark parking garage, would not lock. Anyone could crawl in at their leisure. I ended up changing clothes for the evening, then taking ALL my personal belongings back to my car, bringing them ALL back in with me when I returned for the night. During the night, I was kept awake until 4am because of what i presume was staff repeatedly slamming the door to a service closet next to my room. Seriously, it opened and slammed shut about once a minute until almost 5am. I had an 8-hour drive the next day, which I completed with less than 3 hours of sleep. Overall, the stay was one of the worst I've ever experienced, and I hate that I dropped close to $100 for it. Abysmal.

Cons: Upon entering the hotel, I noticed the lobby door was wide open, along with all the lobby windows. The date was June 3. The high for the day was about 82 degrees, and it was quite warm in the reception/lobby area, but I thought nothing of it, until we started walking to our room, one the second floor (220). All the hallway windows were also open, and just as warm. This is in the middle of Kansas City, surrounded by asphalt, concrete and big, tall buildings. I still thought it was fine... Then we opened the door to our room. It was almost like entering a sauna without the steamy benefit. We immediately turned on the air conditioner, left it on 60 degrees to make sure it would be nice and cool when we came back 7 hours later from an outdoor concert that night. When we came back, the air conditioner was still going, but it definitely wasn't even slightly cold in the room. I'd guess about 76-78 degrees, since we keep our house at 72 and it was absolutely warmer than that, but not even a comfortable cool, and the AC would go off for a minute, then kick back on, never quit trying. Part of the problem with the air was the drapes hung slightly over the vent, so I took the small ironing board and placed it against the window to hold back the drapes, which helped just a little bit. The biggest problem, because this was the smoking room suite with hot tub, was the air was directly hitting the 4 foot tiled wall (why it's there, I haven't a clue) that was between the hot tub and the AC unit. That wall was definitely cold, but the rest of the room got hardly any of that air for the rest of the night. It was about 3 am when we were comfortable enough, wearing jut a muslin shirt which barely covered my hips, and my fiancée wearing just his briefs, were able to feel the need for just the sheet to cover us. The bed was of average comfort, although we're used to our memory foam mattress. One pillowcase had a corner that was completely burned off. Since it was so warm in the room, we couldn't even make ourselves use the hot tub we paid good money to have and searched high and low for a room with. And, they only serve the free breakfast from 7 am to 9 am, but a little after 8, my fiancée went down to get a plate and he said there was little juice left, no milk, and nothing but a few muffins out. So, if you feel like spending $120 a night for a hot tub you won't use in a hot room, sleep on a huge, but uncomfortable bed, then have to go elsewhere for breakfast... This is the place for you! But, I doubt anyone is willing.