Kansas City hotels near Sprint Center

Cons: Nothing

Cons: Bathroom was dated pillows were horrible so soft you needed 10 to make a decent pillow hot water was not great and water pressure was horrible

Cons: plumbing in the rooms needs an update. Makes lots of noise.

Cons: It cost $5 for a fridge so I could keep my breast milk. I realize $5 is not that much but that's food for my kid. $5 adds up.

Cons: If I could have spent more time at the Hotel

Cons: We paid for rooms with living area and didnt get it But I booked 2 rooms so we didnt complain.

Cons: No longer have valet parking, garage narrow, dark. Even though we were paying $170 plus for room weren't able to claim points because we booked using Expedia! When we checked in room was very small, we've stayed here several times so we know the room sizes, & warm. Turned the air down & left for the evening. When we returned thought it was still warm, turned air to 60. Woke during night because it was warm. When I looked out window next morning realized the window was open several inches, causing the warm & humid room!! Room was never vacuumed during stay, linens were grayish not white, I have pictures. Remote didn't work. All in all I was very disappointed since I was the one to reserve the rooms for a reunion. We stayed here in 2009 and everything was wonderful, not this time. I felt this was a Sheraton!

Cons: We had called down to get some plates and silverware to use to eat some of our leftovers from dinner, 45 minutes later I had to call down again since we still hadn't received anything, they were then delivered by two security guards not even hotel staff. The gentleman at the front desk was very apologetic to us about having to wait that long.

Cons: Nothing! Everything was perfect!

Cons: The whatever million dollar renovation the website lists - was not enough million. The photos provided on hotel websites are excellent but not a true testament to the hotel condition. There was mold in the shower (multiple places) and mold on the window frames (multiple places). The tubs were not resurfaced correctly and are rusty and peeling. The towels were frayed. The wall coverings already have I don’t even know what on them. Our outer bedding was not clean. Beds should be true queen. Overall the cleanliness and attention to renovation detail was just not there. The recent renovation description on site would suggest the hotel is more elevated than what it truly is. We chose this hotel for the Sheraton name and reputation- while the price tag definitely met- everything else did not. It’s an old hotel. & still feels like an old hotel regardless of the new coat of lipstick. Parking is area standard, but overpriced. Hotel breakfast on google summary and maybe on hotels.com states that it’s included- it’s not but a very overpriced $17pp. The pool and spa are appreciatively partially indoors & heated, but again - the photos make it look like a really nice elevated “oasis.” And it’s not. We spent more money to stay at this hotel vs another closer to crown center thinking we were staying at an elevated and updated hotel- and were disappointed. There are newer more affordable priced options downtown.

Cons: Air condition was non existent

Cons: There wasn't much I didn't like. I requested a microwave and never got one because they didn't have any available. They instead paid for our breakfast at the diner, so it ended up alight.

Cons: Lacks space in rooms and proper electrical outlets for charging phones/tablets

Cons: Great staff

Cons: More attention to detail. Hotel offers nothing that makes you feel like you're on vacation. Rooms are stylish but you can hear everything in the hall and in adjoining rooms. Beds were comfortable. Bathroom was clean, but no one replaced the towels, water or made the beds during our three day stay. Shower looked great but the shower head only had two settings: like a garden hose and a mist. Elevator floors were sticky! Not enough restaurants open.

Cons: Buffet was terrible, food was dried out and looked like its been sitting there for hours. We got our money back and ate elsewhere. The room did not has any towels in bathroom. The shower smelled like urine.

Cons: They charged my card 25dollars for no reason as a addtional charge. And never got a statement of how the cost was broke down for what. Not happy at all

Cons: I didn't like Sheila at the casino. She was a horrible pit boss and should lose her job.

Cons: I would have liked to have known it was valet parking only from information provided in the description.

Cons: Expensive parking $14 for one night

Cons: Never cleaned the room, lost my keys at the valet, mirror fell off of the wall, room service forgot to bring our order, literally anything that could go wrong did!!!!

Cons: My room was dirty, room type I requested wasn’t available. Experience was less than great.

Cons: Pillows were flat and hard :(

Cons: Room was not ready at check in and staff seemed extremely disorganized. We sat in the lobby for an hour waiting for a room. When our room was finally available, they just thrust the keys at us and didn't direct us to our room or let us know when check out time was. The next morning, the phone rang and it was the staff asking if we still needed our car. We were sleeping and hadn't called for our car and they just kind of said oh ok and hung up. Then here comes housekeeping banging on the door while we're still in our pajamas. The room was nice but the bathroom door is a sliding door and is so close to the bed that you can hear every little noise coming from the bathroom. No bathroom privacy if you're not alone in the room. The hotel has been restored nicely but service needs some work.

Cons: Nothing

Cons: When I arrived and checked in/got the keys, and when we were walking to the room, the staff called us saying that my visa didn't go through!! They tried again but it won't go through! So we had to leave the hotel, we went to a different one.

Cons: I did like the restaurant or their menu. It is a lost opportunity. No draft beer. It's a lovely location and with the right menus and bar snacks, this place could be hopping. It was empty on super bowl Sunday; it's a shame.

Cons: The unexpected pet deposit, and unable to leave my pet while I went out to dinner.

Cons: We stayed on the second floor and there was a strange noise all night. It would only last a couple seconds. Never could determine what it was.

Cons: Had to call twice for the shuttle to pick us up at the airport. It took about 45 minutes. Being remodeled so the restaurant looked like a temorary set up with a some square bare tables and an electric food server on the counter. The "bar" was a ledge near the lobby with 2 beer taps and not a soul in site. Places to eat were about 5 miles down the highway.

Cons: There was only one ice room per floor.

Cons: Cleanliness - was filthy under the entertainment furniture. Bottle cap and a bunch of dirt. Did let the front desk know about it.

Cons: They charged me $25 to check in early as I needed to change clothes for my business meeting. They did not mention that had I waited 20 minutes there would be no charge. 'Company policy', the refuge of cowards.

Cons: TOilet stopped up twice, room not clean. Smelly room.

Cons: The bathroom was very small and very poorly lit. It felt like a slasher movie.

Cons: No shampoo or soap in the room.

Cons: Feels old, dirty, and in disrepair. Hasn't been updated since the 90s at least. The staff all seem to be the very last hope for employment. The breakfast every morning is mediocre at best, with some concerns about proper cooking technique and sanitary practices. Stayed here to separate weeks and both times had leaky shower faucets and issues with noisy air conditioners. Also had to request special housekeeping to get rid of mildew smell in the shower. I wouldn't have booked the second week except that I couldn't get government travel rate in time to find someplace different.

Cons: Hot tub wasn’t hot. Breakfast was disappointing; not enough places to sit, running out of food, no clean spoons.

Cons: No complaints from me.

Cons: The pull out couch was one of the most uncomfortable things i have ever slept on. We felt every spring in the "mattress", which was about 3 inches thick. I think the floor would have been a better option, but who wants to sleep on a hotel room floor? If not for the horrible mattress, would have given 5 stars.

Cons: Glad we were in the new part.

Cons: Honestly everything. The hotel was very loud. Odorous, carpet and bed sheets very shabby condition. refrigerator in room had shoddy repair work with hand made hinges and screws to hold together. Heater very loud. Microwave was discolored and yellow from age. Sheets had underwear lint under the covers as if it had not been washed and smelled like cigarettes. I understand this is two star but it was certainly not worth 80$ a night. Period.

Cons: Nothing we really didn't like. The free breakfast was less than what I expected, but the free wyfi, parking and shuttle with an on-site restaurant made up for it.