Kansas City car rentals

Kansas City car rentals

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Kansas City, MO, United States
25 Sep — 2 Oct
Same drop-off
Kansas City, MO, United States
Sat 25.09
Noon
Sat 02.10
Noon
Driver's age:

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Kansas City car rental information

Pick-up locationKansas City
Rental locations23
Airport locations14

Kansas City car rental reviews and directory

Rated #1
Alamo
Best rated
8.9 Excellent (258 reviews)
1 location in Kansas City
Alamo
Locations in Kansas City
  • 9
  • 9.1
  • 9
  • 8.7
  • 8.8
Recent reviews
3.9 Mediocre2021 Jul 26
I would hardly call the car we rented an SUV…. And they charged us an extra $24.99/day for the “SUV” upgrade. Total cost for four days was iced $600 to rent a car that barely went over 55 mph. Such a racket.
5.9 Okay2021 Jul 06
The wait at pickup was much longer than it had to be - there was only 1 person at the counter and one or two people directing people to cars, and the inventory/lot management was inadequate. Alamo didn't have the reserved vehicle (minivan) and had to substitute a full-size SUV, which took 20+ minutes to find - there was a wait at the counter (despite a light crowd) and at the lot (where one poor guy was running all over the lot trying to find cars to match with customers).
10.0 Excellent2021 Jun 15
Nice car
10.0 Excellent2021 Jun 08
The friendliness, and politeness of the staff.Nothing
10.0 Excellent2021 Jan 25
Friendly service at the ick-up location; VERY pleased that when I called the 1-800 number to modify my reservation, I actually talked to a real person in under 5 minutes. Overall, Alamo has provided the best rental service that I have experienced in a long time. Will definitely use them again.The Kansas City location required additional photo IDs (fraud prevention). This didn't affect me, but others may need to be aware of the requirement (which was not advertised in advance).
6.8 Good2020 Oct 14
Alamo was closed when we arrived in Kansas City. The rental car company to the right next counter over had to handle the paperwork. I had already booked and paid online for an easy pick up. They made us jump through hoops while my 90 year old parents had to wait for us.
10.0 Excellent2020 Sep 21
Everything!! The car was clean, customer service was very clear and nice to work with during the process.Me having a mobile app to track my reservation better. I had to search through emails and track down information. This is a problem for me not with the service. Alamo was amazing and I will definitely rent from them again. Thank you
4.4 Okay2020 Aug 24
The staff was nice, but there were not enough so wait times were longI got a car that was dirty (inside and out) and that WAS NOT FULL OF GAS, but was down almost a quarter tank. When I pointed this out, I just got a shrug. Bet if I returned it down a quarter tank the reaction would be different
10.0 Excellent2020 Aug 18
They let me close any vehicle in the line so i chose a mini van. It was perfect for my needs, clean and new. Return was super quick at the MCI Airport. Never had to wait at all for the shuttle bus. Shuttle was about 5 min from the airport.
10.0 Excellent2020 Aug 11
Very smooth and efficient process from start to finish.
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Rated #2
Dollar
8.1 Excellent (120 reviews)
1 location in Kansas City
Dollar
Locations in Kansas City
  • 8.4
  • 8.1
  • 8
  • 8
  • 7.8
Recent reviews
1.9 Horrible2021 Aug 31
Nothing
5.9 Okay2021 Aug 23
You chose an average car, you get an average car. Site lures you with the appearance of low prices available and then there aren't any. And on top of that there are fees that aren't revealed until you pick the car up and again when you drop it off. Like a +200.00 supposedly refundable damage deposit even though you paid for the add on insurance already. And an additional +100.00 for other stuff that was supposed to have been paid for when you paid the final fee at pick up. We won't recommend or use either Kayak or Dollar again
10.0 Excellent2021 Aug 16
Best rental car and service!
1.9 Horrible2021 Aug 08
Very disappointed with your co and dollars, 1.when I set the pick up time , your co didn’t match my Schedule until I print out the paper then found wrong pick and drop off time I call your co and dollars to change back what I suppose to ,they and your co can not change for me , my freight delay till 1100 pm , when I am arrival at the airport, office close at 10 . I can not pick up the car till next day , I have to rent a car from Avis pay $125 one days extra and waste my time , I have drive back to airport next day to return the car and pick up from dollar rent a car , I will never use your co and dollars any more . Never paid in advance again , never gog this bad experience of my life before , no more again. I didn’t know your co same is Priceline the same group, if I know I will not use your co to do business. .your group can not trusted.
1.9 Horrible2021 Jul 31
When I arrived to pick up the car , no body was available at the counter and they were closed.
10.0 Excellent2021 Jun 26
staff was friendly, process was quick
10.0 Excellent2021 Jun 07
Agent talked so fast I felt chaotic leaving with car. Turning in car seems too quick too. I don’t travel too much and I also value having a non-rushed conversation with a human being. Confused was my general feeling at dollar, but overall happy.
10.0 Excellent2021 May 13
Lower cost on child seats.
10.0 Excellent2021 May 03
The staff was friendly and the car was ready and clean.Nothing
2.0 Mediocre2021 Mar 12
Transparency in final costs
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Rated #3
Hertz
7.5 Good (149 reviews)
2 locations in Kansas City
Hertz
Locations in Kansas City
  • 7.8
  • 7.6
  • 7.4
  • 7.5
  • 7.2
Recent reviews
10.0 Excellent2021 Sep 09
It would be helpful if the inside windshield and rear windows are cleaned. There is a film covering them that adds glare to the sightline making it difficult to see clearly while the sun is setting and reflection of on coming headlights at night.
7.9 Good2021 Aug 24
Everything good except for the cigarette smellin the car
1.9 Horrible2021 Aug 23
It was my first time renting a car, and nothing was explained to me. The process was confusing, I was not told how to choose a car and to only choose a car that had a sticker seal on the door. I had to figure it out myself. The Kansas City location at the airport did not document pre-existing damage to the car I chose and the Houston location tried to make me pay for the damage even though I had my own pictures to prove it. The Houston location also made me pay extra to detail the car due to THREE dog hairs on the floor that transferred from my luggage. The Houston staff member that checked me out was unfriendly, pushy and unprofessional. I will never, I repeat never, use Hertz again. I will be warning everyone I know about my experience.
10.0 Excellent2021 Aug 19
Everything was Great Crown Center Location Is the best rental car place I’ve ever been to
7.9 Good2021 Aug 12
The car smelled really smoky.
5.9 Okay2021 Jul 28
The vehicle was well maintained and clean. The attendant was pleasant; however, the seemingly obligatory up-sell pitch was there particularly in regards to the damage waiver. Damage waivers started at $49 and went up to $69 depending on the level. I purchased a damage waiver from a competitor a week earlier and paid $11. Overall the vehicle was good, easily accessed and turned in and customer service was good.
1.9 Horrible2021 Jul 12
Lady at front desk was really rude and not helpful at all, never trying to rent a car from Hertz again.
1.9 Horrible2021 Jul 11
Hertz closed before our flight arrived leaving me, my wife and our two small children stranded at the Kansas City Airport. Two other group of travelers were also stranded, even after calling to confirm Hertz would be open to accommodate our flight delay. Fortunately, Avis was still open and had cars available. I’m done renting from Hertz.
2.0 Mediocre2021 Jun 30
Booked a car...we arrived after 6pm. They were closed. Cost me $110 Uber ride. Called the next day...they had no cars to rent. Even though I paid in full. I will Never use hertz again. Now I will reverse the charges on my Amex.
4.0 Okay2021 Jun 28
Car was fine. Clean except the gum wrappers in the passenger door. Return was super fast and easy.Even after calling Hertz to confirm our reservation and pickup location, we were told upon arrival that our rental was booked at an off-site location (not airport). The desk staff scrambled to find us a car, but it all could have been avoided 3 days earlier when the reservation was confirmed.
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Rated #4
Avis
7.9 Good (90 reviews)
3 locations in Kansas City
Avis
Locations in Kansas City
  • 8.2
  • 8.1
  • 7.6
  • 7.6
  • 7.7
Recent reviews
10.0 Excellent2021 Jun 27
Local olathe staffHave the selected vehicle reserved on site
1.9 Horrible2021 Jun 22
They don't bother informing you on web site or when you book that a major credit card is needed to be able to rent a car including a credit check, no cash or debit card just major credit cards so if you dont have one they will turn you away. Worst experience ever and I'll never go back to AVIS ever, I'll continue to rent from Enterprise because they rented me a truck without major credit card or a reservation on same day AVIS turned me down and almost ruined the family vacation.
10.0 Excellent2021 May 23
Fast picking up, well maintained vehicle, easy drop off!Nothing
10.0 Excellent2021 Jan 05
Owners and staff were so friendly, pick up and drop off was great!It was so smooth, I can’t think of anything that could have improved.
2.0 Mediocre2020 Dec 20
Pickup was easyAfter I picked up the car, I got out of the lot and realized the tank wasn’t full. Then, when I got to Houston and returned the car on a full tank, I was charged fifteen dollars for “fuel service” when I just put 30 dollars in the tank
8.0 Excellent2020 Nov 30
There was old trash in the glove compartment
10.0 Excellent2020 Sep 24
The car was great and the staff was very helpfulDrop off was not easy to figure out, I wish they had let me know ahead of time how to do the after hours drop off, since they knew I rented it until 10pm on the day of my return.
2.0 Mediocre2020 Aug 19
Nothing staff was rude!Everything! Had hidden policies!
2.0 Mediocre2020 Aug 15
ABSOLUTELY NOTHINGEVERYTHING
4.0 Okay2020 Aug 03
location is near my housecar smelled like cigarettes, i dropped my keys off after hours and was charged through the next day
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Rated #5
Thrifty
7.7 Good (73 reviews)
1 location in Kansas City
Thrifty
Locations in Kansas City
  • 7.7
  • 8
  • 7.5
  • 7.6
  • 7.5
Recent reviews
2.0 Mediocre2020 Nov 12
Showed up after a 30 minute delayed flight, no one at the counter to assist. Actually have a clerk at the counter that can assist during later hours. Or, if you're going to partner with another rental agency and defer your customers to their desk, make sure that desk is staffed. Avis did and was able to match your rate and earn my future business.
2.0 Mediocre2020 Jul 07
Was not able to travel.
6.8 Good2020 Jun 06
Staff was very friendly and helpful. Pick up and drop off simple and quick.The car was dirty. Nothing gross just dusty some dirt inside and out.
10.0 Excellent2020 Feb 19
When we dropped off the car the guy told us they could drive us to the terminal at no charge. Given that we had a lot of luggage this was awesome!
9.2 Excellent2020 Feb 18
The staff was friendly and helpful, even though my flight got in late and I think they would usually have closed the counter by that time.It was very snowy/icy. It would have been nice for the car to have been cleared of snow and ice upon pickup.
3.6 Mediocre2020 Jan 28
First car was very dirty, the staff just said it was the best they could do...
6.0 Good2019 Dec 02
Staff was pleasant when picking up car.The Car smelled strongly of Body odor. There was no staff when I returned the car. At 5 PM.
9.2 Excellent2019 Nov 11
Staff was very friendly. Car was in great shape and had numerous bells and whistles that made the trip very enjoyable.Two issues - The pick up location needs better marking to locate the cars. Better signage and directions. Other issue is the deposit. Not disclosed on initial paperwork. A $200 hold on my credit card put serious financial strain on an otherwise simple process. What does the $200 signify? Not enough to cover any significant costs. So why have it? It just leaves the consumer with $200 less available credit for a trip.
10.0 Excellent2019 Oct 14
Getting to Thrifty from the airport was easy. Also, the people behind the counter were super nice and helpful.Nothing.
10.0 Excellent2019 Aug 10
Fast pickup. Friendly staff. Great prices.Access for people not flying in (1% of their business I presume)
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Rated #6
Budget
7.4 Good (67 reviews)
2 locations in Kansas City
Budget
Locations in Kansas City
  • 7.7
  • 7.5
  • 7.2
  • 7.2
  • 7.2
Recent reviews
10.0 Excellent2021 Aug 18
Budget thy give me what I won't
1.9 Horrible2021 Jul 31
The person at the counter was rude and I got then feeling that she was trying to find an excuse not to rent. When she said that they would put a $600 plus hold on a one day rental, I said no thanks, went to the competition (Herts) counter, rented a larger car for half the price and only a $200 hold.
10.0 Excellent2021 Jul 13
Agent assisting at counter was amazing
10.0 Excellent2021 May 24
Staf on both ends were great
2.0 Mediocre2021 May 11
The counter was closed prior to the scheduled closing time. We were unable to pick up our rental under this reservation and had to check nearby counters that were still open to try to find an available rental. The entire fiasco ended up costing us more than double the original reservation. How will we receive compensation for the unacceptable incompetence?You could have remained open until your scheduled closing time or at least until our scheduled pickup. We called ahead once the plane was on the ground and no one ever picked up despite it being 15 minutes prior to our reservation.
6.0 Good2021 Apr 07
Our flight was delayed, the rental office was closed at the airport when we arrived at 1205am. No options but to wait there till 7am to get car. Spent $185 for a cab and hotel that wasn't in our travel plans or budget. No help or discount from budget rental!!!
10.0 Excellent2020 May 23
Staff was very friendly and quick in the renting process.Nothing
9.6 Excellent2020 Jan 05
Staff was AWESOME!!! So kind and so helpful!!!Lower prices--especially the fees--would be great
2.0 Mediocre2019 Aug 31
The staff at the pick up location was friendly. But the staff at the drop off location was rude.I rented the car for only one day from Kansas City Airport to Cedar Rapids Airport on 8/30/2019. My rental was $97 and I also paid a pre-paid fee for gas of $35 making my total $133 in total. My account shows budget charged me $300 and an additional $11. Please I need my refund and this to be fixed.
6.8 Good2019 Jun 19
We were overcharged for insurance but the people in St. Louis wouldn’t deal with the problem. Now we need to deal with KC
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Rated #7
Enterprise
7.2 Good (56 reviews)
6 locations in Kansas City
Enterprise
Locations in Kansas City
  • 7.3
  • 7.4
  • 7.3
  • 7.2
  • 7.3
Recent reviews
10.0 Excellent2021 Jul 27
I like the fact that they compensated me for another ride because they didn’t have the one I originally reserved. Great customer service!!
10.0 Excellent2021 Jul 06
The staff was incredible; friendly and cooperative (our flight was very late, the time was 11:45pm)The check-in and check-out went like "clockwork". I truly can not think of how it could have gone smoother.
10.0 Excellent2021 Jul 06
The pick up was super simple, the person at the counter was friendly and efficient. Vehicle was waiting for us and the guy in the lot was great. Very friendly helped answer questions about the area and gave us some recommendations. Drop was also simple, they were crazy busy and didn’t miss a beat.The only thing I can think of is letting people know they need 3 forms of ID.
2.0 Mediocre2021 Jul 01
The price I secured online was not honored. I was charged full price and told they do not give discounts.They don’t honor any online discounts.
2.0 Mediocre2021 Jun 14
They cancelled before my arrival with no help or suggestions for a suitable replacementactually having a car
2.0 Mediocre2020 Sep 01
RNothing- no cars available
2.0 Mediocre2020 Aug 11
Travelers are in a hurry, when we do a Phone SEARCH, MCI rental cars, we actually want to PICKUP at MIC airport. Travelers don't know what street address or zip code is at the downtown location. Then there's no way to call you, you were closed. I better NOT had been charged anything.
7.6 Good2020 Aug 09
The pickup process was very quick. Staff was friendly and helpful. Price was considerably less to pick up at the downtown location vs the airport- $200 less!The downtown location didn't have a way to return the rental to them late Saturday or Sunday. I had to pay extra to take it to the airport, less than 1-2 day rental, but still a drag.
4.4 Okay2020 Aug 07
drop off was easythe car was dirty, the pick up attendant was short with me, the car was on empty and I had to repeatedly ask him to wipe off spit luggies from the inside of the car, he was hot and in a hurry, very transactional not the proffessionalism I am used to with you guys or other rental companies
2.0 Mediocre2019 Aug 15
Nothing! Terrible customer service!!They booked me a time after they close for the day so I couldn’t pick up my car. I called the next morning when they opened but they had given my car away the day before. They wouldn’t honor my booking. They charged me double. They would’t “pick us up” (their slogan). Very frustrating!!!
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Rated #8
Payless
7.2 Good (24 reviews)
1 location in Kansas City
Payless
Locations in Kansas City
  • 7.4
  • 7
  • 7.3
  • 7.1
  • 7.4
Recent reviews
2.0 Mediocre2021 Jun 16
The poor woman who was working there was very sympathetic, and she clearly did not agree with her companies' policies.EVERYTHING! This was the WORST experience I've ever had with a car rental company! I rented this car for an out of state trip, and when I got to the airport, I was told that without an airline ticket, I could only take the car into four states with a 100 miles LIMIT per day! I was also told I needed to provide a utility bill, a pay stub, and pay a $500 deposit! What!??!?!?! Thank goodness for Avis who gave me a REAL rental car! Serves me right for trying to save a few dollars - it was NOT worth the hassle, and I will NEVER use Payless Rental Car again - EVER!
2.0 Mediocre2021 Jun 03
They did not even let me rent a car with a one way ticket. Had to go somewhere else.
8.0 Excellent2021 Jun 01
cAR HAD MANUAL WINDOWS AND LOCKS. i HAVENT HAD A CAR LIKE THAT SINCE THE 80'S. i WISH i HAD KNOWN i WOULD HAVE REQUESTED A MORE MODERN CAR.
4.0 Okay2021 May 31
Staff was fineCharging a full day for 2 extra hours is highway robbery
6.0 Good2021 Apr 12
Helpful staff who was patient, kind, and helpful.Payless had no record of my online reservation and could not reach Hotwire to confirm. Fortunately, I had my laptop with the original e-mail and price - and the agent matched the price.
10.0 Excellent2021 Apr 12
Staff was friendly. No line at pickup. Everything went smoothly and the process was easy.The car had manual crank windows and manual locks. I didn't even know cars that basic still existed.
10.0 Excellent2020 Nov 23
Very friendly staff...when we checked out the young man went and drove our rental to the front door to pick us up. When we returned the rental the young lady came outside in the very high wind to check out the car and get us our receipt.Tge staff was very friendly accommodating and efficient. Would not hesitate to rent again from Payless car rental at MCI (Kansas City airport)
6.4 Good2020 Jul 01
Staff was easy to work withI wanted to change the dates of my pickup but because I was getting it at a discounted price I couldn't change anything or get a refund
2.0 Mediocre2017 Jan 11
Accepts reservations for times they know they areThey left the tv on when they left so I was entertained while trying to make other arrangementsMade the reservation so that I could drive 60 miles from the airport to a funeral. My flight landed at 9:45pm and I had reserved for 10pm. Arrived at the rental location at 10:05 to find that they had completely closed at 10 and were nowhere to be found.
10.0 Excellent2016 Dec 19
Perfect and easy rental
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Rated #9
National
5.8 Okay (8 reviews)
1 location in Kansas City
National
Locations in Kansas City
  • 6.2
  • 6.2
  • 5.7
  • 6.2
  • 5.9
Recent reviews
3.9 Mediocre2021 Aug 02
They did not have the class of car available that I booked and I was offered a class of car down (not up) for the same price!!! Bad customer service.
6.0 Good2018 Nov 28
I did not go into the place so I can't really say it was excellent or poor. I just dropped the car off and left in another car out of there.
8.8 Excellent2015 Oct 28
Very efficient process for pickup and return. Car model (Ford Focus) was somewhat noisy on the highway, but good overall.Some trash was left in the car from the previous renter. Nothing terrible however. Candy wrapper and some used paper.
Easirent
3 locations in Kansas City
Easirent
Locations in Kansas City
Recent reviews
Sunnycars
2 locations in Kansas City
Sunnycars
Locations in Kansas City
Recent reviews
845 travelers who rented a car in Kansas City gave the car agency they used an average rating of 8.0

Car rental locations in or near Kansas City

Good to know

Most popular car type

Intermediate

When to book a rental car in Kansas City

Average daily price per month
Rental car prices as pick-up date approaches

Top tips for renting a car in Kansas City

  • Book your rental car in Kansas City at least 1 day before your trip in order to get a below-average price
  • Intermediate rental cars in Kansas City are around 16% cheaper than other car types, on average

FAQs about renting a car in Kansas City

  • Based on ratings and reviews from real users on KAYAK, the best car rental companies in Kansas City are Alamo (8.9, 285 reviews), Enterprise (8.2, 199 reviews), and Dollar (8.1, 155 reviews).

  • The average gas price in Kansas City is ₪11.26 per gallon over the past 30 days. Filling up a gas tank costs between ₪135 and ₪180, depending on the car size.

  • Intermediate (Hyundai Elantra or similar) is the most frequently booked rental car type in Kansas City.

  • Take a look at our extensive car rental location map to find the best rental cars near you.

  • A Intermediate car rental in Kansas City costs ₪170 per day, on average.

  • A Supplier choice car rental in Kansas City costs ₪178 per day, on average.

  • A Economy car rental in Kansas City costs ₪173 per day, on average.