Top tips for renting a car from Hertz in Kansas City
Full-size rental cars from Hertz in Kansas City are around 26% cheaper than other car types, on average.
FAQs about renting a car from Hertz in Kansas City
What is the most popular rental car from Hertz in Kansas City?
Compact (Buick Encore or similar) is the most frequently booked rental car type from Hertz in Kansas City.
How many car rental locations does Hertz have in Kansas City?
Hertz has 3 rental locations in Kansas City. Take a look at our Hertz rental location map to find the best rental cars near you.
Does Hertz have a car rental location at the airport: Kansas City airport (MCI)?
Yes
Does Hertz offer shuttle or airport pick-up services from Kansas City airport (MCI)?
Yes
Reviews for Hertz in Kansas City
Pros
"Easy return off"(in 2382 reviews)
"Staff was excellent, got the we wanted for a great rate!"(in 5553 reviews)
"Kansas City was accessible, clean and tidy"(in 781 reviews)
Cons
"Coronavirus is not and should not be an excuse for poor ."(in 690 reviews)
"Hertz was very rude and rented us a with expired tags."(in 5756 reviews)
Overall Rating6.1 OkayBased on 101 reviews
Cleanliness
6.4
Comfort
6.4
Overall
6.1
Pick-up/Drop-off
6.3
Value for money
5.9
Recent reviews
Traveler rating
21
7
2
2
1
0
34
Find reviews that mention:
10.0
Our guy who helped us was a retired man. I wish I knew his name. He was extremely helpful in every way. He deserves to be recognized for his outstanding customer service!!! Please take the time to track him down to thank him.Reviewed 2024 Aug 26
review from
2.0
They tried to slip in an extra $80 charge for my car. When I asked them what it was for and attendant named Ashley made me wait for 30 minutes to speak to her supervisor. When I finally get to the supervisor all he did was make stupid dad jokes about how his day was going. He called me into his office, did not invite me to sit down, and spent 10 minutes determining that he has no idea what Ashley was doing. When I asked if this was of any concern— That his employees are just charging customers, large sums of money with no Justification, he just stared at me., And aggressive. Never go with her. Every couple years I Go with them because of a low price, and I get reminded why this is such a shitty company.Reviewed 2024 Jul 23
review from
8.0
Easy pick up and drop off. Staff were friendly and pleasant to deal with.Reviewed 2024 Apr 08
review from
4.0
The engine in my rental car needs service. The engine light came in and the engine stalled twice!! I couldn't get Sevastopol things done on my trip because I was afraid to drive the car and have it break down somewhere. I should get a discount for this!!Reviewed 2024 Mar 04
review from
2.0
Charge me extra 23usd for hidden fee. And the cars outside was very dirtyReviewed 2022 Oct 06
review from
2.0
They did not have our car ready at the time it was reserved, and did not have an idea of when it would be ready. Therefore, we had to make alternate travel arrangements the same day, over the holidays, which was a huge issue.Reviewed 2022 Jan 03
review from
4.0
Customer service was poor. I was charged for pick-up and drop-off at 2 different locations even after she confirmed with me I was dropping off at the same location. I will now have to dispute it. She didn't explain that even after my initial payment of $201, that my card would be charged another $261 for some reason and when I called customer service the next day, the guy explained that it was a deposit that wouldn't be charged after I return the car. However, the extra charge remains for inter-city drop-off. And, the person at the desk pointed out and told us to select a car from the "right" but if there weren't any to go to the "left" and when we got outside, there weren't any cars in the Compact area at all! So we just got in one! I still don't know if we chose correctly or if I am to be charged again! Not a choice I want to make with no help after a long day of traveling. No explanation given for extra charges.Reviewed 2021 Dec 12
review from
2.0
It was closed when I showed up. My kayak reservation time was after they closedReviewed 2021 Nov 15
review from
2.0
We gave 3 days of cancellation notice because of SW airlines having there pilot problems and they kept $50.00 instead of refusing our full amount. It’s a bad policy and provides a bad service. I will never use Hertz again.Reviewed 2021 Oct 24
review from
10.0
Contact Super Shuttle for your trip to/from airport to pick up vehicle. It's AWESOME! Also, if you don't rent your car from the airport, it's a whole lot less expensive. Like half as much!Reviewed 2021 Oct 20
review from
10.0
Pros:Easy in and outCons:Lower priceReviewed 2021 Apr 11
review from
10.0
Pros:easy to book and pick great priceReviewed 2021 Apr 05
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