Book Hertz car rentals in Kansas City

Kansas City, MO, United States
19 Aug — 26 Aug
Same drop-off
Kansas City, MO, United States
Fri 19.08
Noon
Fri 26.08
Noon
Driver's age:

Pros

" and efficient."(in 2332 reviews)
" & comfortable."(in 5675 reviews)
"The "(in 5675 reviews)

Cons

"The "(in 195 reviews)
"There were NO !"(in 6133 reviews)
"I'll Hertz again."(in 511 reviews)

Reviews for Hertz in Kansas City

Overall Rating7.3 GoodBased on 180 reviews
Cleanliness
7.5
Comfort
7.4
Overall
7.2
Pick-up/Drop-off
7.3
Value for money
6.9

Recent reviews

Traveler rating
55
13
17
20
5
Find reviews that mention:
10.0
At pickup in Kansas city the Agent was awesome! She was professional, courteous, and extremely nice. When I dropped off in Chicago, there was no one in the office, so young lady just said to leave the keys in the suv and that was it. I wasn’t too sure if I was done or what but overall great experienceReviewed 2022 Aug 09
review fromkayak
10.0
NothingReviewed 2022 Jun 23
review fromkayak
10.0
It was easy assess and signed wellReviewed 2022 Jun 20
review fromkayak
10.0
nothing the staff were very great and service was very good would tell people to rent from they people and we will rent from them againReviewed 2022 May 31
review fromkayak
8.0
I reserved a fullsize car. All the regular fullsize cars we gone. The largest car I could find was a Buick Encore. I could barely fit my wife's transport chair.Reviewed 2022 Apr 22
review fromkayak
2.0
They took the reservation then when I got there they had no car to rent to me.Reviewed 2022 Feb 10
review fromkayak
2.0
I reserved a car. But, Hertz called me 20 minutes before I was scheduled to pick it up and said they did not have any cars available. So I never got the car, thankfully I called Avis and they were able to help me out.Reviewed 2022 Feb 01
review fromkayak
10.0
Had a great talk with Vinod checking out -- and the staff was most helpful when we returned it, and I'd left my wallet at the gas station...!Reviewed 2022 Jan 25
review fromkayak
2.0
Hertz did not even have the car, none were available even though we had a confirmed reservation through Kayak. Don’t rely on this reservation system!Reviewed 2022 Jan 18
review fromkayak
2.0
They did not have our car ready at the time it was reserved, and did not have an idea of when it would be ready. Therefore, we had to make alternate travel arrangements the same day, over the holidays, which was a huge issue.Reviewed 2022 Jan 03
review fromkayak
4.0
Customer service was poor. I was charged for pick-up and drop-off at 2 different locations even after she confirmed with me I was dropping off at the same location. I will now have to dispute it. She didn't explain that even after my initial payment of $201, that my card would be charged another $261 for some reason and when I called customer service the next day, the guy explained that it was a deposit that wouldn't be charged after I return the car. However, the extra charge remains for inter-city drop-off. And, the person at the desk pointed out and told us to select a car from the "right" but if there weren't any to go to the "left" and when we got outside, there weren't any cars in the Compact area at all! So we just got in one! I still don't know if we chose correctly or if I am to be charged again! Not a choice I want to make with no help after a long day of traveling. No explanation given for extra charges.Reviewed 2021 Dec 12
review fromkayak
2.0
Hertz customer support canceled my reservation without refunding my prepaid amount of $250. I had to dispute the charge on my credit card and I'm not sure yet if it'll be upheld. I still needed a rental car, so I had to reserve a new rental on the spot which ended up costing $425. Not happy at allReviewed 2021 Nov 27
review fromkayak

Where can I find Hertz car rentals in Kansas City?

1 E Pershing Road, Hertz car rentals

Address

1 E Pershing Road

Hours

Wednesday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 12:00
Thursday08:00 - 18:00
Tuesday08:00 - 18:00
Monday08:00 - 18:00

Phone

+1 816 474 4970

Address

1 Nassau Circle

Hours

Wednesday06:00 - 23:30
Friday06:00 - 23:30
Saturday07:00 - 18:30
Thursday06:00 - 23:30
Sunday06:00 - 23:30
Tuesday06:00 - 23:30
Monday06:00 - 23:30

Phone

+1 816 243 6100

Good to know

Most popular location

1 E Pershing Road

Most popular car type

Full-size

Top tips for renting a car from Hertz in Kansas City

  • Full-size rental cars from Hertz in Kansas City are around 17% cheaper than other car types, on average

FAQs about renting a car from Hertz in Kansas City