Book Hertz car rentals in Kansas City

Pros: Pick up was slightly difficult. The lady was nice though. Drop off was the most difficult thing. The car was dirty. I paid more to not get a Kia Rio and I got a Kia Rio. Waste of money and time.

Pros: Nothing

Cons: The fact I didn’t rent a car here but was still charged for it with no refund available.

Pros: receipt. Car was returned after being profesionaly cleaned by commercial cleaners. After I left, they added a 300$ cleaning charge to my bill.

Cons: I will never look at Hertz as one of the first companies I rent from. I had to make a change because of a family emergency and not only did the change get messed up -- booked at the wrong location. When I called back to straighten the location out, I was informed that the upgrade would cost $455.00 more -- for 2 extra days. I cancelled the reservation immediately and one of your competitors not only helped me get a car, but gave me a better rate than I got from Hertz in the first place. Extremely poor customer service and many of my friends and family were aware of how I was treated. Won't forget it either.

Cons: I paid for the rental online. When I returned the car, Hertz double billed me and charged my credit card for the rental a second time.

Pros: It never happened. I got there late due to my late arrival and they were closed. They said they would cancel my reservation and that I wouldn't be charged so I am happy with that and I rented another car through you and Alamo.

Cons: I would have loved to know that there was a closing time because then I would have rented from somewhere else. It was not my fault that I was late.