Book Budget car rentals in Kansas City

Reviews for Budget in Kansas City

Recent reviews

Traveler rating

Excellent

16

Good

7

Okay

7

Mediocre

13

Poor

1

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car was cleannext day

car availablecustomer service

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returned the carcar was dirty

friendly staffnever rent

2.0

I was promised an economy car in writing from Budget for $186.00 including taxes. When I arrived, I was given a choice of either a 15 passenger van, or a large pickup truck! When I complained, the very rude lady at the desk said that’s all they have, and wanted to charge me over $400 for 2 days. I finally took the pickup, but at 73 years old, I had a hard time getting in an out of this huge truck. Horrible experience and service! NEVER AGAIN will I use Budget! I want a refund!Reviewed 2022 Jun 19

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2.0

Spent several hours on hold, sent several emails. Need received Final receiptReviewed 2022 May 11

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4.0

The lady at the desk repeatedly kept trying to force the insurance coverage on me and the car was filthy when I picked it up.Reviewed 2022 Feb 28

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8.0

Staff was friendly and helpful. Why in 2022 is it still such an arduous process to pick up a car. Need more grab and go options.Reviewed 2022 Feb 20

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4.0

There was a 40-minute wait at the check-in counter, even though no other car rental facilities had any line. Budget should do more to staff their office appropriately. There is a mask mandate at the airport, and yet two of the three Budget staffers (both men in their 20s) were not wearing masks, even when dealing with elderly customers. The car had trash under the seats, in the arm rest, and while it was generally clean enough, it had not been checked carefully. The car had 7/8 of a tank of gas upon pickup--it was not full as promised. I was not impressed with this rental experience.Reviewed 2022 Feb 01

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2.0

They were closed I got there at 11pm. and I had to go to a different auto rentalReviewed 2022 Jan 18

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10.0

Booked the car a very long time ago for covid reasons, budget honored the low rate a year later and I then upgraded the car for $15.00 a day to a full size SUV. Excellent service!Reviewed 2021 Dec 18

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3.9

The staff at checkin was very friendly and apologetic, but the first two cars that they assigned to me had dead batteries. I had to walk across the large parking lot several times to get a new vehicle.Reviewed 2021 Sep 28

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10.0

Budget thy give me what I won'tReviewed 2021 Aug 18

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1.9

The person at the counter was rude and I got then feeling that she was trying to find an excuse not to rent. When she said that they would put a $600 plus hold on a one day rental, I said no thanks, went to the competition (Herts) counter, rented a larger car for half the price and only a $200 hold.Reviewed 2021 Jul 31

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10.0

Agent assisting at counter was amazingReviewed 2021 Jul 13

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10.0

Pros:Staf on both ends were greatReviewed 2021 May 24

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More

• 6.6 /10Enterprise Car Rentals at Kansas City
• 6.8 /10Avis Car Rentals at Kansas City
• 6.1 /10Payless Car Rentals at Kansas City
• 6.0 /10Dollar Car Rentals at Kansas City
• 5.8 /10Hertz Car Rentals at Kansas City
• 2.0 /10Thrifty Car Rentals at Kansas City
• 8.2 /10Alamo Car Rentals at Kansas City

• What is the most popular rental car from Budget in Kansas City?

  Full-size (Chevrolet Tahoe or similar) is the most frequently booked rental car type from Budget in Kansas City.

• How many car rental locations does Budget have in Kansas City?

  Budget has 2 rental locations in Kansas City. Take a look at our Budget rental location map to find the best rental cars near you.

• Does Budget have a car rental location at the airport: Kansas City airport (MCI)?

  Yes

• Does Budget offer shuttle or airport pick-up services from Kansas City airport (MCI)?

  Yes