Book Payless car rentals in Kansas City

Reviews for Payless in Kansas City

Recent reviews

Traveler rating

Wonderful

3

Very good

3

Good

0

Okay

2

Fair

0

Mediocre

0

Poor

6

2.0

The first thing they did was upgrade me without my permission, and I didn’t find out about the upgrade and the charges until checking the car back in. Secondly, they sent me to a car which was filthy – it hadn’t been washed/cleaned inside or out. And finally, I was just outside the gates of the rental car facility when I looked down and found that I had less than a half a tank of gas. Overall, less than impressive experience.Reviewed 2023 Oct 22

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8.0

Cons:cAR HAD MANUAL WINDOWS AND LOCKS. i HAVENT HAD A CAR LIKE THAT SINCE THE 80'S. i WISH i HAD KNOWN i WOULD HAVE REQUESTED A MORE MODERN CAR.Reviewed 2021 Jun 01

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4.0

Pros:Staff was fineCons:Charging a full day for 2 extra hours is highway robberyReviewed 2021 May 31

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6.0

Pros:Helpful staff who was patient, kind, and helpful.Cons:Payless had no record of my online reservation and could not reach Hotwire to confirm. Fortunately, I had my laptop with the original e-mail and price - and the agent matched the price.Reviewed 2021 Apr 12

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10.0

Pros:Staff was friendly. No line at pickup. Everything went smoothly and the process was easy.Cons:The car had manual crank windows and manual locks. I didn't even know cars that basic still existed.Reviewed 2021 Apr 12

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10.0

Pros:Very friendly staff...when we checked out the young man went and drove our rental to the front door to pick us up. When we returned the rental the young lady came outside in the very high wind to check out the car and get us our receipt.Cons:Tge staff was very friendly accommodating and efficient. Would not hesitate to rent again from Payless car rental at MCI (Kansas City airport)Reviewed 2020 Nov 23

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6.4

Pros:Staff was easy to work withCons:I wanted to change the dates of my pickup but because I was getting it at a discounted price I couldn't change anything or get a refundReviewed 2020 Jul 01

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2.0

Accepts reservations for times they know they arePros:They left the tv on when they left so I was entertained while trying to make other arrangementsCons:Made the reservation so that I could drive 60 miles from the airport to a funeral. My flight landed at 9:45pm and I had reserved for 10pm. Arrived at the rental location at 10:05 to find that they had completely closed at 10 and were nowhere to be found.Reviewed 2017 Jan 11

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10.0

Pros:Perfect and easy rentalReviewed 2016 Dec 19

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9.6

Pros:Easy pick up and drop off. Decent upgrade rate.Reviewed 2016 Oct 28

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7.6

Pros:Affordable, friendly sales reps who issued and received the car.Cons:The car could have been cleaner--the body could have been wiped down to remove dust and water spots.Reviewed 2016 Oct 10

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6.0

Cons:Counter guy failed to return my license and credit card at pick up. I did not notice until later that evening, too late to take care of the problem until next day. Had to interrupt my plans to make return trek to airport to retrieve items. Different people working but no one seemed too concerned.Reviewed 2016 Sep 10

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• What is the most popular rental car from Payless in Kansas City?

  Mini (Nissan Quest or similar) is the most frequently booked rental car type from Payless in Kansas City.

• How many car rental locations does Payless have in Kansas City?

  Payless has 2 rental locations in Kansas City. Take a look at our Payless rental location map to find the best rental cars near you.

• Does Payless have a car rental location at the airport: Kansas City Downtown airport (MKC)?

  No (According to our data)

• Does Payless offer shuttle or airport pick-up services from Kansas City Downtown airport (MKC)?

  No (According to our data)