Cons: Showed up after a 30 minute delayed flight, no one at the counter to assist. Actually have a clerk at the counter that can assist during later hours. Or, if you're going to partner with another rental agency and defer your customers to their desk, make sure that desk is staffed. Avis did and was able to match your rate and earn my future business.
Cons: Was not able to travel.
Pros: Staff was very friendly and helpful. Pick up and drop off simple and quick.
Cons: The car was dirty. Nothing gross just dusty some dirt inside and out.
Pros: When we dropped off the car the guy told us they could drive us to the terminal at no charge. Given that we had a lot of luggage this was awesome!
Pros: The staff was friendly and helpful, even though my flight got in late and I think they would usually have closed the counter by that time.
Cons: It was very snowy/icy. It would have been nice for the car to have been cleared of snow and ice upon pickup.
Cons: First car was very dirty, the staff just said it was the best they could do...
Pros: Staff was pleasant when picking up car.
Cons: The Car smelled strongly of Body odor. There was no staff when I returned the car. At 5 PM.
Pros: Staff was very friendly. Car was in great shape and had numerous bells and whistles that made the trip very enjoyable.
Cons: Two issues - The pick up location needs better marking to locate the cars. Better signage and directions. Other issue is the deposit. Not disclosed on initial paperwork. A $200 hold on my credit card put serious financial strain on an otherwise simple process. What does the $200 signify? Not enough to cover any significant costs. So why have it? It just leaves the consumer with $200 less available credit for a trip.
Pros: Getting to Thrifty from the airport was easy. Also, the people behind the counter were super nice and helpful.
Pros: Fast pickup. Friendly staff. Great prices.
Cons: Access for people not flying in (1% of their business I presume)
Pros: friendly and quick service at counter, gave me a car i liked. toyota corolla.
Cons: tire pressure warning light on, needed to put air in tires a couple of times,assume it was a slow leak in tire. right passenger door made clunking sound when closing. not sure if car had been in an accident
Pros: The car was ready and easy to drop off
Compact (Ford Focus or similar) is the most frequently booked rental car type from Thrifty in Kansas City.
Thrifty has 1 rental location in Kansas City. Take a look at our Thrifty rental location map to find the best rental cars near you.