2.0
we spent all day going all over kansas city looking for a car that ended up being already rented. Was very frustrating and irritating. And in the end they made us feel like it was our fault. Never again will i try to rent from them.Reviewed 2023 Jul 31
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10.0
We got upgraded to a larger size and class when the staff member noticed we had trouble fitting all our luggage into the booked car. Awesome car for a ling roadtrip, and a great experience overall.Reviewed 2023 Jul 10
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2.0
This company waited until the day before we had to leave to let us know that they were not going to have a car ready. Because of this, we ended up paying $800 more to go with a different company.Reviewed 2023 Jul 08
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8.0
Renting from Enterprise Watts Mill location was the best of all our rental experiences. The staff was awesome, We were given the vehicle we rented not a comparable. Location is easily accessible.Reviewed 2022 Jun 18
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6.0
Armada did not provide enough cargo space and smelled of cigarette smoke.Reviewed 2022 Jan 30
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10.0
Easy pick up and return, and especially friendly staff interactions during pick up.Reviewed 2022 Jan 04
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10.0
If you get a 15 passenger Ford Van from Enterprise, you may want to have a step stool. Anyone who has slight mobility issues, will find entry/exit to the van a bit of a challenge without the extra step. No "running boards" on the van.Reviewed 2021 Nov 10
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8.0
Reservation process went smooth. Rental car company counter was closed and had long lines at partner company.Reviewed 2021 Nov 09
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1.9
Charged Double for our car and was told they would call us after we left to fix it and it would be fixed before we dropped it off. Never got a call and was still charged the wrong amount at drop off.Reviewed 2021 Oct 11
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10.0
I like the fact that they compensated me for another ride because they didn’t have the one I originally reserved. Great customer service!!Reviewed 2021 Jul 27
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10.0
Pros:The staff was incredible; friendly and cooperative (our flight was very late, the time was 11:45pm)Cons:The check-in and check-out went like "clockwork". I truly can not think of how it could have gone smoother.Reviewed 2021 Jul 06
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10.0
Pros:The pick up was super simple, the person at the counter was friendly and efficient. Vehicle was waiting for us and the guy in the lot was great. Very friendly helped answer questions about the area and gave us some recommendations. Drop was also simple, they were crazy busy and didn’t miss a beat.Cons:The only thing I can think of is letting people know they need 3 forms of ID.Reviewed 2021 Jul 06
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