Hampton Inn & Suites Memphis East Germantown Area

3 stars
962 South Shady Grove Road, Memphis, TN 38120, United States
Memphis, TN
7.9
Good
based on 256 reviews
256 reviews
Sun 21.12
-
Mon 22.12
1 room, 2 guests
Deals from
₪375
/Cheapest rate per night
Room type
Provider
Nightly total
Double room
₪375
King room
₪382
Queen room
₪386
37 more Hampton Inn & Suites Memphis East Germantown Area deals
37 more Hampton Inn & Suites Memphis East Germantown Area deals
Photos of Hampton Inn & Suites Memphis East Germantown Area
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Daily Mandatory Charge includes: Memphis Tourism Fee. The Hampton Inn and Suites by Hilton Memphis East hotel is a beautiful hotel located in Memphis, Tennessee, just mile east of Interstate 240 at Poplar Avenue and Shady Grove Road. This Memphis, Tennessee hotel is conveniently located in the East Memphis Business Corridor and only 12 miles from the Memphis International Airport. With numerous restaurants, shopping malls and theaters within minutes of us, the Hampton Inn & Suites Memphis hotel in Tennessee is the perfect location for you. All guestrooms at this Tennessee Hampton Inn & Suites hotel offer a coffeemaker, complimentary high-speed wireless internet, iron with ironing board, telephone with voicemail, data ports, HBO and access to Lodgenet pay-per-view movies. Guests of the Hampton Inn & Suites hotel in Memphis, Tennessee can awaken to an array of satisfying choices by starting their day off right with our On the House breakfast. Unwind in the evening by enjoying Frank Grisanti's Italian Restaurant - a familiar name in Memphis for years. Frank Grisanti's delivers room service from 5pm to 10pm each evening. Additional amenities of the hotel include free shuttle within a 5-mile radius to restaurants & attractions, connecting rooms, cribs, an exercise gym, refrigerators and an outdoor pool. Laundry/valet services, guest Laundromat. We love having you here at the Hampton Inn & Suites Memphis-Shady Grove hotel in Tennessee.
7.9
Good rating
Based on 256 verified guest reviews

Latest deals for Hampton Inn & Suites Memphis East Germantown Area

Sun 21.12
Mon 22.12
King room
bed type unknown
₪382
nightly with fees
bed type unknown
₪391
nightly with fees
1 king bed
₪407
nightly with fees
Double room
1 double bed
₪375
nightly with fees
1 double bed
₪376
nightly with fees
1 double bed
₪381
nightly with fees
Queen room
1 queen bed
₪386
nightly with fees
1 queen bed
₪422
nightly with fees
2 queen beds
₪445
nightly with fees
Standard room
bed type unknown
₪400
nightly with fees
1 king bed
₪401
nightly with fees
1 double bed
₪423
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Hampton Inn & Suites Memphis East Germantown Area

  • Outdoor pool
  • Fitness center
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Business center
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Trash cans

Kitchen

  • Dishwasher
  • Microwave
  • Stovetop
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine
  • Kitchen
  • Kitchenette

General

  • Family rooms
  • Seating area
  • Interconnected room(s) available
  • Telephone
  • Carpeted
  • Privacy curtain
  • Storage available

Services and conveniences

  • Business center
  • Safety deposit box
  • Meeting/Banquet facilities
  • Mini-market on site
  • Room service
  • Express check-out
  • 24hr front desk

Accessibility and suitability

  • Pets allowed on request. Charges may apply.
  • Increased accessibility
  • Elevator
  • No smoking
  • Designated smoking area

Bathroom

  • Shower
  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom

Media and entertainment

  • Radio
  • Flat-screen TV
  • Shared lounge/TV area
  • TV

Parking and transportation

  • EV charging station
  • Parking
  • Airport shuttle

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board

Dining

  • Snack bar
  • Vending machine (drinks)
  • Vending machine (snacks)

Outdoor

  • Terrace/Patio
  • Picnic area

Bedroom

  • Alarm clock
  • Sofa bed

Workspace

  • Fax/photocopying
  • Desk

Health and safety

  • Daily housekeeping
  • First-aid kit

Fitness

  • Fitness center

Pool

  • Outdoor pool

Reviews of Hampton Inn & Suites Memphis East Germantown Area

7.9
Good
256 verified ratings
Wonderful
136
Very good
31
Good
35
Okay
11
Fair
19
Mediocre
5
Poor
19

Summary of reviews

Guests say
Guests appreciate the friendly and helpful staff, as well as the great location of the hotel. However, there are significant concerns regarding the cleanliness and maintenance of the facilities, with many mentioning issues such as dirty kitchens, damaged doors, and inconsistent water temperatures in the showers. Overall, while the service and amenities have been praised, the recent decline in quality has left some guests disappointed.
AI-Generated from customer reviews
Location9 out of 10
Service3 out of 10
Cleanliness2.5 out of 10
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All reviews

2.0
Poor
Gerald, Apr 2025
I have been coming to this location for 2 years, 1 week a month, and have always been satisfied with the service, and accommodations, but for the last couple of months, service has been awful, the doorknobs are close to falling off, the kitchen is not clean in my suite, there was 1 fork, 3 knifes and 2 spoons, and no paper towels, the soaps in the shower, lately seem to always be empty, and now th...
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6.0
Okay
Gerald, Jan 2024
The room itself is comfortable and the kitchen area as well, did not like the shower, one day, had to let it run for 7 minutes before the water got Luke warm, so did not take a shower that day, then the next day the water got hot after a long time running it before getting in the shower, then while showering the water would all of a sudden get extremely hot for about 30 seconds, then get back to n...
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8.0
Very good
Gerald, Apr 2023
Customer service was exceptional
9.7
Wonderful
Anonymous, Oct 2017
Pros (+) Room was very clean and comfortable. Beds were excellent! Checking in and out was easy and quick.
Cons (-) The hotel was a little hard to find.
9.4
Wonderful
Abigail, Oct 2016
Cons (-) Hot breakfast was a little rubbery, eggs were ish and potatoes were ish. Could have been more fruit. Some of the fruit wasn't very good.
5.7
Fair
Anonymous, Apr 2016
Pros (+) The breakfast was wonderful and the facilities were great.
Cons (-) The counter in the room's bathroom still had the previous guest's makeup on it. The AC was very noisy and hard to sleep. It sounded like bees in a can. When we got up the next morning there were ants all over the counter where the coffee was. When I told the young lady downstairs she just said okay. Won't stay here again for what the room cost.

Location

962 South Shady Grove Road, Memphis, TN 38120

What's nearby

  • Temple Israel1.3 km
  • Shelby Farms4.5 km
  • University of Memphis7.2 km
  • Liberty Bowl Memorial Stadium10.9 km
  • Overton Park12.1 km
  • Rhodes College13.1 km
  • Memphis Zoo13.4 km
  • Graceland16.6 km
  • Sun Studio16.7 km
  • St Mary's Episcopal Cathedral16.8 km
  • FedEx Forum17.8 km
  • Fire Museum of Memphis18.1 km

Policies

Check-in/Check-out

Check in anytime after 16:00, check out anytime before 12:00

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

When to book a room at Hampton Inn & Suites Memphis East Germantown Area

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Hampton Inn & Suites Memphis East Germantown Area

  • Where is Hampton Inn & Suites Memphis East Germantown Area located?

    Hampton Inn & Suites Memphis East Germantown Area is located at 962 South Shady Grove Road in Northeast Memphis, 18 km from the center of Memphis. Temple Israel is the closest landmark to Hampton Inn & Suites Memphis East Germantown Area.

  • When is check-in time and check-out time at Hampton Inn & Suites Memphis East Germantown Area?

    Check-in time is 16:00 and check-out time is 12:00 at Hampton Inn & Suites Memphis East Germantown Area.

  • Does Hampton Inn & Suites Memphis East Germantown Area offer free Wi-Fi?

    Yes, Hampton Inn & Suites Memphis East Germantown Area offers free Wi-Fi.

  • How far is Hampton Inn & Suites Memphis East Germantown Area from the airport?

    Hampton Inn & Suites Memphis East Germantown Area is 13.2 km from Memphis. Hampton Inn & Suites Memphis East Germantown Area is 15.4 km from Olive Branch Arpt.

  • Does Hampton Inn & Suites Memphis East Germantown Area have a pool?

    Yes, Hampton Inn & Suites Memphis East Germantown Area has a pool onsite.

  • How does KAYAK find such great Hampton Inn & Suites Memphis East Germantown Area hotel deals?

    KAYAK scours the web for all room deals available at Hampton Inn & Suites Memphis East Germantown Area in Memphis and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hampton Inn & Suites Memphis East Germantown Area and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hampton Inn & Suites Memphis East Germantown Area.

Nearby hotels and places to stay

Closest

See more nearby stays
3-star hotel
Embassy Suites by Hilton Memphis East Germantown area7.5 Good (813 reviews)0.09 kmFitness center, Restaurant, Bar/Lounge₪489+
3-star hotel
19% cheaperSonesta Simply Suites Memphis East Poplar Pike6.7 Good (850 reviews)0.45 kmFitness center, Room service, Coffee machine₪293+
2-star hotel
43% cheaperExtended Stay America Suites - Memphis - Germantown West7 Good (773 reviews)0.56 kmWi-Fi, Tea/coffee maker, Coffee machine₪206+
3-star hotel
Courtyard by Marriott Memphis East/Park Avenue8.4 Excellent (272 reviews)0.68 kmOutdoor pool, Fitness center, Restaurant₪409+

Cheapest

See cheapest stays in Memphis
2-star hotel
49% cheaperExtended Stay America Suites - Memphis - Germantown6.4 Good (715 reviews)1.29 kmWi-Fi, Tea/coffee maker, Coffee machine₪187+
2-star hotel
43% cheaperExtended Stay America Suites - Memphis - Germantown West7 Good (773 reviews)0.56 kmWi-Fi, Tea/coffee maker, Coffee machine₪206+
3-star hotel
30% cheaperStaybridge Suites Memphis-Poplar Ave East By IHG8.7 Excellent (448 reviews)0.76 kmOutdoor pool, Fitness center, Free Wi-Fi₪255+
3-star hotel
19% cheaperSonesta Simply Suites Memphis East Poplar Pike6.7 Good (850 reviews)0.45 kmFitness center, Room service, Coffee machine₪293+

Most recommended

See most recommended stays in Memphis
3-star hotel
30% cheaperStaybridge Suites Memphis-Poplar Ave East By IHG8.7 Excellent (448 reviews)0.76 kmOutdoor pool, Fitness center, Free Wi-Fi₪255+
3-star hotel
Courtyard by Marriott Memphis East/Park Avenue8.4 Excellent (272 reviews)0.68 kmOutdoor pool, Fitness center, Restaurant₪409+
3-star hotel
Hilton Memphis8.1 Excellent (1,629 reviews)0.85 kmOutdoor pool, Fitness center, Restaurant₪435+
3-star hotel
19% cheaperFour Points by Sheraton Memphis East8 Excellent (544 reviews)0.73 kmOutdoor pool, Fitness center, Free Wi-Fi₪293+

Good to know

Value for money

Distance to city center

Nearest Airport

Distance to airport

7.8
18.0 km
Memphis
13.2 km

Everything you need to know for your stay in Memphis