|"The bed was very comfortable!"||(in 28 reviews)|
|"The staff was amazing."||(in 52 reviews)|
|"The room was great."||(in 47 reviews)|
|"The elevators was broken down."||(in 8 reviews)|
|"The refrigerator did not work."||(in 9 reviews)|
|"There was roaches in the room."||(in 37 reviews)|
The place was old and out dated it’s time for a upgrade
Didn’t seem family oriented but nice overall.
It’s a beautiful hotel and it was in a great location for us because we were visiting family nearby. Even though it didn’t seem like a good place for a family of four with two little ones my kids loved the view from the top floor. They also got a kick out of the statue and the wishing fountain in the lobby. We thought the rooms were very nice and clean. We loved the huge window that covered the whole back wall of the room and it’s neat how the room has a rounded shape. I’ve never been to a hotel like that before and we travel a lot because we’re military.
I liked everything about this hotel except the fact that there was no continental breakfast served. I can’t think of a place I’ve stayed that didn’t have at least something like yogurt and fruit in the lobby. And there is usually a table with coffee and water but you have to buy coffee from the Starbucks in the lobby. Also, the parking lot was a bit odd. There were only a few places to park that were close to the entrance. The rest of the lot was a bit of a walk to get there.
Quiet location, comfortable beds, Starbucks, beautiful view from room
No refrigerator, but everything else was great!
Excellent service in the restaurants.
Pillows were terrible. The only bad thing about the hotel.
Friendly.. Nice folks.. Nice room
The fact that the people in the room next to me smoked weed all day and night. If I smelled it.. Someone that worked at this hotel should have smelled it. This is just not acceptable
Easy check into the hotel. The staff was very friendly and helpful but had a lot of information while I waited for the room to be cleaned.
I had to wait on the room to be cleaned and hair pins lefted on the floor after being cleaned.
Comfortable bed, good space and quiet rooms.
All rooms should come with a microwave.
room was close to expressway. beds were comfortable
Like Zachary, we also got the room by the pond. getting to the hotel was kind of tricky as we missed our turn in the dark. The room did smell moldy at first, especially the bathroom. Shower fan fixed that and it smelled better after we ran the fan for a while. It appeared we were just down the hall from the kitchen staff? I think the room was overpriced for its location. I would have prefered a room on a higher floor for the price I paid.
The bed was so comfortable! And I booked at the deluxe price, but they only charged me the standard rate, so that $30 saved was nice. We were only there one night and didn't use any amenities or eat on property, so I cannot comment on any of that.
They were able to change our room.
They gave us a basement room by a large pond. Normally this sounds like it shouldn't be an issue... It sounds like, "oh hey, I have a room with a view! Of... A pond" but I assure you... This was not the case. I'll preface this review with the fact that I pride myself on being able to sleep anywhere. So ok, I walk in the main lobby and to my left is a small bar. There are a surprising number of people there and they are all fairly drunk. I didn't think much of it. I continued on to the check in. There were about 10 kiosks but only one was open. I was stuck behind a couple that was complaining about their room. Once they finished up it was my turn with the clerk. I'm generally a pretty nice person but when I start talking to her she has nothing but attitude. So ok, fine... I'm now checked in and have my basement room. Great. I just want to get to my room and go to sleep. As I walk down to the basement level the air immediately becomes heavy, cold, wet, and saturated with the smell of mildew. I continue on and when I open the door to my room, I am immediately slapped in the face by the smell of a moldy room. All surfaces in the room were also wet. Including the bed. There were also bugs on the bed. Really, the only reason not to just sleep outside at this point, the only reason not to sleep outside is because it's still hot out there. Anyway, I set my stuff down, waited 15 minutes, and then began smelling what I thought was a skunk that may have gotten hit outside my window... There was that small pond outside the window, and then the highway directly after the pond. I was however, completely mistaken. It was simply the people in the next room getting high... Which I'm assuming they had to do to stay in their room. After all this, I decide to ask for a different room. I was very polite about the entire thing. Which was odd because I was greeted with nothing but attitude. Again... From a completely different clerk. She seemed very upset about the fact that I was complaining. Once I was finished with the clerk, I go to my new room. There are dirty dishes on the floor outside the room waiting to greet me. The room smelled less... And was less damp... So... That's a plus. I will however, never be staying it this hotel again.
Access was great. The hotel was inviting.
The rooms weren't as big as I thought.
Staff was friendly.
Room smelled like stale smoke although it was a non-smoking room. On-line the hotel was written up to sound like it was within walking distance of the downtown area but it was not at all close to downtown.
The staff were genuinely helpfuland Client oriented
The breakfast room was dark and times kept too strictly. One man could not eat but could order a takeaway while he waited!!
Nice friendly staff. Clean room, nice view.
No free Wi-Fi! It´s quite a journey to downtown, 40$ by taxi.
Beautiful site.. I wish we had more time to spend there...
The staff was very accomodating. My friend staying in the room with me is 5 months pregnant and needed a late check out. The staff quickly accomodated her needs.
Tranquil location in beautiful area of East Memphis
The Memphis Hotels Hilton Memphis is set in the Business District of East Memphis with FedEx Forum, Graceland, and Beale Street all less than 15 miles away. The Memphis International Airport is only a 13-minute drive from the hotel while Shelby Farms Park is only five miles away. This air-conditioned hotel has 405 non-smoking guestrooms and free parking for guests.
The rooms at the Hilton Memphis are designed for comfort and style with luxurious bedding, wireless Internet access, 49” flat-screen televisions, and large work desks. There is a complimentary shuttle to the airport and the hotel boasts 30,000 square feet of event space. There are meeting rooms and a 24-hour business center along with a fitness center, whirlpool, and pool for guests to enjoy. The hotel is pet-friendly so the entire family can stay for a vacation or trip.
On-site dining is available for guests in several styles and with multiple types of cuisine. Provisions Market is found in the lobby and offers breakfast and Starbucks in the morning hours with pizza and other entrees available the rest of the day. Rook’s Corner also serves a daily classic buffet breakfast. Guests searching for a cocktail can enjoy one at the lobby bar which is outfitted with 52” plasma televisions.
There are many attractions in the nearby area including Sun Studio only 11 miles away, Graceland at 12 miles away, and the National Civil Rights Museum within 15 miles. Other options include AutoZone Park, the Memphis Zoo, and the spacious Oak Court Mall.
based on 978 reviews
Policies vary by room type and provider.
All reservations at Hilton Memphis – even non-cancellable stays – on or before June 30, 2020, are eligible for a full refund. For more information, visit the Hilton Corporate Response to COVID-19 page.
Hilton Memphis is located at 939 Ridge Lake Boulevard in Northeast Memphis, 17.1 km from the center of Memphis. Pink Palace Family of Museums is the closest landmark to Hilton Memphis.
Check-in time is 16:00 and check-out time is 11:00 at Hilton Memphis.
No, Hilton Memphis does not offer free Wi-Fi.
Yes, Hilton Memphis offers free parking.
Yes, Hilton Memphis offers free airport shuttle service.
Hilton Memphis is 12.6 km from Memphis. Hilton Memphis is 16 km from Olive Branch Arpt.
Yes, Hilton Memphis is a pet-friendly hotel.
Yes, Hilton Memphis has a pool onsite.
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.