Services and conveniences
Basics
Bathroom
General
Dining
Pool and spa
Accessibility and suitability
Laundry
Parking and transportation
Media and entertainment
Family friendly
Workspace
Things to do
Health and safety
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Enjoy the staff and location. Would recommend.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's standout amenities?
The hotel offers a rooftop pool with warm water and an amazing sunset view of the city, as well as a heated outdoor pool and a hot tub. Additionally, the hotel provides daily housekeeping, contactless check-in/check-out, and physical distancing in dining areas for the safety and comfort of guests.
Is parking available at the hotel?
Yes, the hotel offers free parking and valet parking for the convenience of guests. However, it's worth noting that during events on Paseo de la Reforma, accessing the parking garage may be challenging due to street closures.
What can guests expect from the hotel's dining options?
The hotel features a restaurant and a bar/lounge, offering a great breakfast and a pleasant ambiance. Guests can also have food delivered to their accommodation and enjoy coffee from the coffee shop. However, some guests found the breakfast slightly overpriced.
How is the hotel's cleanliness and customer service?
The hotel provides daily housekeeping and enhanced cleaning, ensuring a clean and safe environment for guests. While some guests praised the friendly and accommodating staff, others expressed concerns about the service, particularly at the reception.
When is the best time to visit the hotel?
The high season at the hotel is in January, while the low season is in May. It's recommended to request a room on the 8th to 10th floor for better Wi-Fi connectivity, as some guests experienced issues with the internet speed on higher floors.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the Rooftop Pool
Guests enjoyed the rooftop pool and hot tub, which offer stunning city views and a relaxing experience.
Consider the Hotel's Central Location
The hotel's central location was praised by many guests, making it convenient for exploring nearby attractions and accessing public transport.
Be Mindful of Noise Levels
Some guests reported that noise from neighboring rooms could be heard, so light sleepers may want to consider this when choosing a room.
Check the Gym Facilities
While the rooftop pool received positive feedback, some guests found the gym to be small and outdated, so it's worth considering if this amenity is important to you.
Be Prepared for Older Decor
Several guests mentioned that the hotel is starting to show its age, so those expecting modern furnishings and decor may want to adjust their expectations.
Take Note of Staff Friendliness
While many guests praised the friendly and helpful staff, a few others reported less positive interactions, so it's worth being aware of potential variability in service.
Consider Noise from Street Events
Guests noted that street closures during events could make accessing the hotel's parking garage difficult, so it's advisable to check for any upcoming events during your stay.
Be Aware of Potential Maintenance Issues
Some guests reported issues with room maintenance, such as leaking toilets and outdated facilities, so it's advisable to check for recent reviews regarding this aspect.
Enjoy the Nearby Attractions
The hotel's proximity to various attractions, restaurants, and public transport options makes it a convenient choice for exploring Mexico City.
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Sevilla Palace Hotel is located at Avenida Paseo de La Reforma 105 in Cuauhtémoc, 1.5 km from the center of Mexico City. Museo Memoria y Tolerancia is the closest landmark to Sevilla Palace Hotel.
Check-in time is 15:00 and check-out time is 12:00 at Sevilla Palace Hotel.
Yes, Sevilla Palace Hotel offers free Wi-Fi.
Yes, Sevilla Palace Hotel offers free parking.
Sevilla Palace Hotel is 8.7 km from Mexico City Benito Juarez. Sevilla Palace Hotel is 38.8 km from Mexico City Felipe Ángeles Intl.
Yes, Sevilla Palace Hotel has a pool onsite.
KAYAK scours the web for all room deals available at Sevilla Palace Hotel in Mexico City and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Sevilla Palace Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Sevilla Palace Hotel.
Value for money | 8.5 |
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Distance to city center | 1.5 km |
Nearest Airport | Mexico City Benito Juarez |
Distance to airport | 8.8 km |