Orlando resorts

Cons: Receptionist desk was heartless and weren't understanding or accommodating.

Cons: None

Cons: Nothing else could have been done to make this hotel better. Four Seasons and or developer has thought of everything!

Cons: Parking fees spoil the overall experience. Always happy to pay for food, facilities and good accommodation but paying for parking at a hotel with so much surrounding space feels like what it is: You're being ripped off! Don't do it. It insults your customers and it's unnecessary

Cons: $17 parking.

Cons: We loved it all. :-)

Cons: Getting nickel and dimed for parking & breakfast at $25/ each significantly increased the cost of a daily stay. I make over a million $ a year and have been to the hotel several times, but the silly expensiveness makes me sure to avoid another stay.

Cons: We wish we could spend more time there.

Cons: Booked the hotel the same day, and Kayak NEVER got our reservation over to the hotel. We waited 20 minutes at check in to figure things out. THANKFULLY the hotel staff was great and gave us an upgraded room at no additional cost. What started out as a sour stay at the hotel turned great, the staff is awesome. Kayak on the other hand? Well, I don't know if I'll be using Kayak again.

Cons: Lines at check-out; need to travel off-site to shower and change after spending check-out day at the resort. When various fees were added on to the bill (club room, resort fees, etc), place was pricey

Cons: the only thing we didn't like was the fact that one of the restaurants carpet needed to be replaced it had a nasty smell and was sticky. Tell them to replace the carpet please!

Cons: There was only one person at the front desk when we arrived at 3pm and it took over 15 minutes to tend to the couple in front of us.

Cons: Room not ready at check in time Housekeeping not doing their job, need to hire and fire. No water bottles one day, no shower rug, This is the worst Hyatt I have ever stayed at.

Cons: Too much construction without accommodation or thoughts to impact on guests

Cons: Screaming children Game room was lacking the bed was uncomfortable

Cons: Didn't like moving rooms twice during our two week stay. Once for a strange loud tapping noise that would wake us up and the other was when the room was infested with tiny ants. Yuck! Very little care or compensation for our problems. Also had a horrible experience at the spa, which the spa and hotel did nothing about. Went in for a relaxing pedicure and came out with cut toes and paying for "extras" they didn't mention would be extra...like taking off my old polish. Won't go back to that spa again.

Cons: The restaurant at the pool messed up our order. Then brought us food where chunks of chicken were extremely pink. The server, Elizabeth, was very nice and did the best to help us. But there probably should have been more ppl serving.

Cons: The bar near the lobby was open to the pool guests, so all night families were walking through the dining area, specifically the door closest to the bar, while people were dining and it was distracting, and very loud. Perhaps the door nearest the bar should be locked. There were at least 2 to 3 other entrances to the lobby/ dining area to be utilized. Otherwise, a great experience!

Cons: The food at the restaurants was not very good.

Cons: Could've stayed in a bigger room.

Cons: New bedroom decor is a disaster. Feels like a 70s nightmare and cheapens what used to feel like a luxury hotel. Same goes for the corridors leading to the rooms. The building of the Saphire Falls also ruins the outlook of the hotel. It used to feel like an idyllic South Pacific getaway. Now the view reminds you that you're just in another hotel block, so that special feel has gone. Lastly, charging to park in the hotel car park? Really? That really is fleecing your guests. over the years I've stayed at this hotel probably half a dozen times. I won't be back unless things change.

Cons: We really had no complaints. Our visit could not have gone any smoother.

Cons: The rooms needed some maintenance, and I cannot be the first ones to notice it. There was mildew in the shower on the ceiling that needed to be bleached. The shower leaked into the bathroom, because the original construction did not properly angle the tile to make the water drain back into the shower. The sink stopper did not stay plugged. The phone in the room did not work. Again, I cannot be the first person to notice all these. Why have they not been addressed?

Cons: I had a wet spot on my carpet and found a hair on a "clean" towel. I think this was probably because they were so busy due to it being Christmas, because I've stayed here twice before and never experienced issues before. Still disappointing though, for the price you pay to stay here, you don't expect any snags.

Cons: Service at the sushi bar very slow

Cons: Room was unimpressive for the price, and not very clean. Found hair in the sheets. Service/food in restaurants was subpar.

Cons: Room gray colors. Like in a funeral home. It may be trendy, but not pleasant at all.Window view from Tower 2 shows a really neclected landscaping, which is incomprehensible in such nice otherwise hotel.

Cons: The beds/pillows are not very comfortable. While the pool area is nice, I wish there were a second “quiet,” or adult pool with additional hot tub. This hotel certainly caters to families, but not everyone has kids, and something less chaotic for relaxing would have been nice.

Cons: Found out the pool was closed for planned renovations only upon our check in. No previous notice. Kayak package didn't include park tickets; buying a cheaper package thru Kayak does not include everything that buying through Universal does TV in room didn't work. Had to complain twice and have twonvisit from engineering. After long day at parks (great days) disappointing to not be able to just relax by pool or in room

Cons: I actually got my room

Cons: 1,000 rooms hotel , difficult personal service, long phone waiting time for answering by operators, etc

Cons: When we first arrived everything was great, good customer service. Except they put a $100 hold on your room as a security deposit - which I thought was weird cuz I’ve never had that at a hotel. The reason I gave it 2 stars & REALLY didn’t like & completely ruined the stay for me was the gentleman Craig that stands by the sealife ticket sales counter. The check in ladies told me I’d have to talk to Craig for our car parking voucher. Craig was super nice & talkative until he asked my fiancé & I what we make annually in income & what we do for a living. Then went on about how we would be eligible to sit in on a 90 min talk to be able to get our hotel stay for free. Said that they would be able to give us a $120 gift card after the 90 min speech & that we would get a free stay anywhere in a Hilton hotel on top of that. Then asked if we’d be okay for the 8am, we told him yes so that we could just get to our room & swimming. But then he asked for a credit card right then & there & I thought that was weird & realized it was to try to sell timeshares obviously! So we declined the offer & Craig all of a sudden got VERY rude with us & kept asking us “why you just said you wanted to come & now you don’t ?? What changed ?? I’m confused cuz you just said you would do the 8am one. So you’re saying one thing & now the other. ” He kind of smirked in a rude way & after we said no again he didn’t even make eye contact again & handed us our car pass, rolled his eyes while looking down & very unenthusiastic told us to enjoy our stay while shaking his head in disbelief at us. It was super unprofessional. Because of that we won’t stay at a Hilton while traveling again..

Cons: The restaurant/bar is by the pool and you have to sit outside in the heat to eat. I wish they had an air conditioned area to eat. The deli upstairs is air conditioned but the chairs and tables are outside as well

Cons: nothing

Cons: Rated comfort as mediocre because there was no means of charging mobile devices in the room, e.i. no USB ports, and bathroom door made it very cramped, should've been pocket door instead of swing for the size of bathroom.

Cons: I really can’t think of anything, great experience all around. When we return to Orlando we will stay here again.

Cons: The "shuttle" to SeaWorld and Aquatica was horrible.it was a city type bus. The bus only went to the hotel 1x per hour and on the way back stopped at 5 other hotels, before the Hilton. It was a 10 minute walk to and from SeaWorld but a 35 minute bus ride.

Cons: No complaints!

Cons: Nothing

Cons: N/A

Cons: The shop is handy but really expensive. I suggest doing any shopping for snacks, booze, Sun creams etc at the local pharmacy about 1/2 mile away. Shop does make pizzas though with free delivery.

Cons: Late check-in with no apology, adjoining rooms allow for substantial noise in other room, quiet pool noise level not enforced with louder kids there, biggest thing is that THESE ARE TIMESHARE units - ensure you realize this so you do not get suckered into the hard sale and offer of "free breakfast" for your time.

Cons: The overall cleanliness of the resort was fine but my room specifically has these rusty millipedes that would be on the floor of the room multiple times each day and there was more than one time we found them in the bed as well. The room service was not great they didn’t show us each day and one day when we had slept in and asked the front desk to have themreturn in the afternoon they did not come at all even though the desk had left a message on the room phone to check that they had. We then had to request clean towels since they had not come to clean the room and it took 40 minutes for new towels to arrive and they arrived tied up in a plastic trash bag. another day we requested a mattress topper because the bed was too firm and that all arrived while we were out was left tied up in a plastic trash bag on the floor next to our bed and we were apparently expert to put it on ourselves since it was just left there by the staff. When we checked out of the hotel we were not asked once how the stay was or how our experience was, we were only told we had a balance to pay for some room service and to have a nice day. Kind of lacking on cleanliness and hospitality in my opinion.

Cons: Very noisy and rooms don't have much soundproof Quality of food in restaurant looked poor Beds aren't very comfortable

Cons: It was very inconvenient to recycle because all the recycling must be taken to a centralized location. Recommend leaving recycle items in the Trash Room to encourage recycling.

Cons: Very large, a lot of differen t buildings. Inconvenient to check in and have to drive arounsx to find your building.

Cons: Room service takes forever!! Asked for tea bags to be sent to our room for my mother and it took 2 hours. We were asleep when they finally came.

Cons: No good quality restaurants on the facility, no transportation to off property destinations, the whole facility needs a power wash.

Cons: I can't find anything to complain about with this timeshare. We have stayed at other timeshare type resorts in the area and this is our favorite by far.

Cons: They need to have more dining options. Starbucks does not open until 12 noon as do the other eateries. they also have only one restaurant on the premises. the market closes at 7 p.m.

Cons: The only drawback I didn't get a chance to enjoy the Pool.

Cons: Ice cream shop milkshake was milkiest, runniest Ihaveever had. It was more like chocolate milk than a milkshake. Terrible ripoff.

Cons: The restaurant offer is poor and the food quality could be better. The pool bar could have more variety in hard liquors and house drinks.

Cons: The food cort need to make it better

Cons: None

Cons: The shower could use a better shower head with a spray.

Cons: Furniture was pretty dated in the main room and not very comfortable. The sofa bed especially was very uncomfortable to sleep on, typical cheap, thin mattress, you could feel every single spring. Placement of light switches was weird and really took some time to figure out. They were not grouped together. Very sporadic. Buy what you need for food... The cost at the little market there is well...... Wow.

Cons: Many of the amenities including the spa were closed due to Covid-19, which was irritating to say the least. Also, they give you a free "gift" with your Bonvoy status which is really just a bait & switch for a timeshare with the vacation club. The weekly rates of which are more expensive than it is to just book it like a regular resort and pay the daily rate, defeating the whole purpose of locking into a contract. But timeshares have never been Marriott's strong point...

Cons: For some reason while being on the 1st floor I had to capture and release 5 long centipedes during my stay. Couldn't figure out where they was coming from.

Cons: The room was a Studio, Time share unit and not a true Hotel room. The cleaning service needed to be requested and supplies such as coffee etc... were not automatically replaced and we had to call them to clean and replace these items.

Cons: Replace the carpet and if possible warn people that you will be sticking them in a building that requires you to drive to the main pools